Spotted some unique trainers on Kate's Skates Amazon store. They didn't offer expedited delivery through Amazon so I ordered through their website instead. Arrived on time and they are a great pair of... See more
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Review summary
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The product was exactly what I was looking for, at a competitive price. There was clear communication about when I should expect delivery. The product was securely packaged and arrived safely.
Delivered within 24 hours even though I asked for 3-5 days of delivery. Shockingly good service. There can be no better experience with an online store than that, especially aware from amazon.
Very happy with purchase and so is recipient. Thank you for sending so quickly. A great shopping experience, glad to support independent British business.
Company details
- #4 of 5 best companies in Skate shop
- #334 of 602 best companies in Clothing Shop
- #123 of 215 best companies in Shoe shop
- #5 of 8 best companies in Skateboard shop
- #103 of 134 best companies in Sporting Goods Shop
About Kates Skates
Written by the company
Contact info
12-22 Dalkeith Street, LA14 1SP, Barrow in Furness, United Kingdom
- support@kateskates.co.uk
- www.kateskates.co.uk
4.4
Excellent
837 reviews
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Hasn’t replied to negative reviews
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Fantastic service
Fantastic service. Order arrived within two days. Quality excellent. 5 stars
28 January 2025
I'd never come across Kates skates…
I'd never come across Kates skates before but I'm glad I did as I managed to get some awsome accessories for a really decent price. I thought the price of delivery was good, it took a week or so to arrive but I'm still really stoked with my purchase!.
Will be black again to see what else I can score. Thanks ✌🏻.
13 January 2025
Lied about delivery date
Lied about delivery date, changed on the day it was supposed to be delivered. Now 4 days late! Really bad service
23 December 2024
Unprompted review
Great online shop
Great online shop. Found the product I wanted, was available to order straight away and delivered quickly. Handy 5% discount as a repeat customer as well. As always, great service.
4 November 2024
Happy customer
Easy to find the products, great information about them, very competitive prices and super speedy delivery. Happy customer!
11 November 2024
Easy to navigate website and delivery…
Easy to navigate website and delivery was quick. Would recommend Kates skates
14 October 2024
best price quick delivery
3 October 2024
DC Pensford review.
The product was the just what I wanted at a good price, and it came in good time.
2 October 2024
Fast and good transactions.
Fast and good transactions.. with product excellent quality
2 October 2024
Worst customer service & still out of pocket from returning faulty ice skates. They’ve never been in contact or refunded money back to me.
I’ve returned my order at the end of July as it was faulty. I’ve sent a number of emails to customer service & had no response at all.
I’ve not been refunded & I paid extra for signed for when they were sent back to Kate’s skates & I know they received them back but still no replies from the company & no refund at all, ( so I’m out of pocket & they have the ice skates back.)
Absolutely Disgusting service & overall terrible experience.
I Would never ever recommend this company.
27 June 2024
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