Please stay clear of this site. I ordered a pillow after 4 week still had not arrive, So after contacting their Customer Service with no reply i went to paypal paypay gave me email so sent m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not buy from this website…. I too believe it is a scam, ordered a cassette tape converter over a week ago, charged for it immediately, and have had no information since.. I emailed for a delivery u... See more
As previous comments. Packaging was badly damaged, wrong product sent. Now not answering my emails. Wish I’d read the reviews before buying. These companies spoil things for all the small, honest comp... See more
Katycraft.com is a fantastic website for anyone who loves arts and crafts. The site offers a wide range of creative and fun ideas for DIY projects, from knitting and crocheting to paper crafts and m... See more
Company replied
Company details
Written by the company
We are an online store dedicated to bringing you the best deals on various products. With high-quality service and longstanding commitment to our customers.
Contact info
United Kingdom
- support@katycraft.com
- www.katycraft.com
Awful experience
Awful experience. I purchased 6 writing boards from this companies website April 1st. I emailed for an update on April 8th asking if my order would arrive by April 11th where I was told no. At this point I made it clear that once the items arrived I wanted to return them for a full refund. I was told to wait for the items to arrive where I could then return them for a full refund.
It's now May 4th. I have asked this company 7 times via 7 separate emails how I return the items with no direct answer!!
All I am getting is 'send pics of items' 'we can refund you some money if items are damaged' even 'returning will cost you shipping and alot of time'. Update: now they are 'offering' a 70% refund if I return the items and a 50% refund if I do not.
They will not offer me a 100% refund dispite me being within the return time
SCAM COMPANY!
They do not want to instruct me on how to return so that I get a refund.
I do NOT RECOMMEND THIS COMPANY!
4 May 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.
An excellent store
An excellent store. I simply recommend. Good service and no glitches.
3 May 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
Great site
This is a good, hassle-free, and trusty site to visit and do business with. I recommend it in full. Give it a try
30 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
Reply from Katycraft.com
Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.
Very good i like...=)
29 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
A nice experience
29 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
Very good products and good price
Very good products and good price. Highly recommended Katycraft 🌟🌟🌟🌟🌟
26 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
One of the best shopping websites in…
One of the best shopping websites in the area.
Highly recommended.
26 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
A verry trustfull site
A verry trustfull site, good products and price verry accepteble.
26 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
Recommend shopping website
Recommend shopping website, very affordable prices, cheap n so affordable.
25 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
Amazing shopping experience
Amazing shopping experience, quicker shipping and loads of payment options to choose from. Very easy to use website. Great work guys, amazing. Keep it up
25 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
One of the easiest online shopping pages I,ve been to
They made their website easy to use .you can search for anything you want without struggling..I like their price range also
By far I give it 5 star
24 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
This site is astonishing
This site is astonishing, it features a parcel of assortments of items for you to select I have learned the presence of a few items much appreciated to katycraft.com.
24 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
Wonderful website!!
Wonderful website!!! I love the products and the prices are great!!! There's no way to give less than 5 stars, if I could I would do much more!!!
24 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
It's great and they treat it well
It's great and they treat it well, I recommend it to everyone
17 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
Wery good and usefull site.
14 April 2022
Unprompted review
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
Reply from Katycraft.com
Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.