Katzkin Reviews 4,105

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality of the products, particularly the leather seats and upholstery, which often exceed expectations and provide a luxurious feel to vehicles. Customers consistently highlight the outstanding customer service, with staff members being described as professional, patient, and highly knowledgeable, guiding them through the design and selection process with great attention to detail. The overall service, from initial contact to installation, is frequently commended for its efficiency, smooth execution, and the ability to customize products to individual preferences, resulting in beautiful and satisfying outcomes. However, some customers also noted issues with product durability, with seats and armrests showing signs of wear and cracking after a few years, despite regular care. A few other people also felt that the customer service was unhelpful in certain situations, particularly when addressing discrepancies between samples and received products or when seeking information about product specifications. Additionally, some reviewers experienced problems with the cooling system, citing improper wiring that led to vehicle malfunctions and an unusable feature.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, craftsmanship, and premium... See more

Quality

Customers consistently note positive experiences with quality, praising the craftsmanship, premium feel, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the fantastic and top-notch service... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional and awesome support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

This is the second vehicle I’ve upgraded with Katzkin leather, and once again, I couldn’t be happier. Their premium leather and attention to detail truly elevate the look and feel of the interior. Wha... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied

Rated 5 out of 5 stars

Got a recommendation from a shop that regularly works with Katzkin. True to their reputation, Katzkin is a great company with great staff. Chantel in sales worked with me on ideas, sent mock-up pho... See more

Company replied


Company details

  1. Vehicle Upholsterer
  2. Auto Accessories Wholesaler
  3. Car Parts Manufacturer
  4. Car Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(4,105)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

Speaking with Matt and telling him what…

Speaking with Matt and telling him what I wanted he nailed it.. then dealing with Ms Melanie and setting me up with installation hands down they know what they’re doing 🙏🙏🙏

12 March 2026
Unprompted review
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Reply from Katzkin

Hi Orlando! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Matt & Melanie :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Dealt with Roy since day 1 and made…

Dealt with Roy since day 1 and made this an easy experience and a pleasant one at that. I was undecided and kept changing my ideas last minute and Roy made it happen without hesitation. The material is as close to oem material as possible without having to break the bank. Will definitely do business with them again in the future.

12 March 2026
Unprompted review
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Reply from Katzkin

Hi Eduardo! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Love the seat covers

Love the seat covers. Great quality! Custom fit.

9 March 2026
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Reply from Katzkin

Hi Michael! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Overall great people to work with.

We had challenges with the colors we had selected for the interior. Veronica and Katzkin bent over backwards to find a solution. The installer in Corpus Christi was willing to do whatever he could to help out. Bottom line is that Katzkin makes an outstanding product and the workmanship is second to none. We worked thru the issues and I am very happy with my interior.

8 March 2026
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Reply from Katzkin

Hi Dave! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Veronica :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Nick was very helpful and informative…

Nick was very helpful and informative and very knowledgeable with his professionalism that guided me on my purchase thanks …10 Stars Across The Board.

9 March 2026
Unprompted review
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Nick. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great replacement seat covers for my Avanti

great replacement seat covers for my 2006 Avanti, including the logo on the seats.

6 March 2026
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Reply from Katzkin

Hi Ron! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Vista Customizing in Corpus Christi is…

Vista Customizing in Corpus Christi is a world class organization. They completed the Katzkin installation in a timely professional manner and provided excellent customer service as well.

4 March 2026
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Reply from Katzkin

Hi Bob! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Nice product very happy

17 February 2026
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Working with Ms. Rose Napoli

Working with Ms. Rose Napoli was like working with a family member. She has a beautiful disposition and knows what she's talking about. Thank you so much! I can't thank you enough.

18 February 2026
Unprompted review
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Reply from Katzkin

Hi John! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Rose :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the Installers in Glendale Az did a super job ! Thank You !

22 February 2026
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Reply from Katzkin

Hi Bernie! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great looking seats

Great looking seats, comfortable as well.

13 February 2026
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Excellent service

From start to finish the salesman Roy was amazing ready and willing to answer any and all of my questions listening to any ideas I had 10/10 would recommend

17 February 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Pedro! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Looks great

Looks great

15 February 2026
Katzkin logo

Reply from Katzkin

Hi Mike! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Start with your dealer - Katzkin customer service did not seem to want to help me.

My dealer (new truck) offered to pay for Katzkin seat leather install since the truck I'm buying doesn't come with the color of leather I wanted.
Of course, they won't pay for a full blown custom install (every possible option and premium upgrades), so I called Katzkin customer service to find out the differences in the leathers and which ones would cost more/less, which ones could be perforated for ventilation, etc. so that I'd be ready to have the conversation with the dealer.
Customer service was of zero help. Just kept telling me to negotiate with my dealer and rushing to hang up. Thanks for nothing. A real turn off.

I called today and explained my experience. Appreciate the willingness to listen.

15 February 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Kerry! We’re sorry to hear about this experience and would like to address the issue you’re having. We requested contact details for you so that a member of our team could reach out in hopes of addressing your concerns. Unfortunately we haven't received a response, and hope you'll reach out soon. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Ordering was simple

Ordering was simple. Installing happened quick and end product was amazing. Wife liked it so well she ordered leather for her car

14 February 2026
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Reply from Katzkin

Hi Bill! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great product

Great product, fits perfect and awesome install

12 February 2026
Katzkin logo

Reply from Katzkin

Hi Danny! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Les is fantastic

Les is fantastic. He explained things thoroughly and was very accurate with his estimated completion time, which was actually a bit faster than his original time of completion.

12 February 2026
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Les :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Amazing service

Jennifer and Melanie were amazing. Thx u

3 February 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Joseph! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Jennifer and Melanie :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Customer Support rocks

This is my second go with Katzkin interiors and love the product. What's more - an order issue that caused me some inconvenience was handled supremely by Customer Support Assistant Samantha, giving me further reason to appreciate the product. She went above and beyond to make sure I was taken care of and I honestly feel like that's the key takeaway for anyone on the fence about making a purchase.

9 February 2026
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Brendan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Samantha :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 4 out of 5 stars

Great material and craftsmanship

Great material and craftsmanship. The only negative is I used to have my heated seats on 1 maybe 2 and they would be hot. Now After leather install I have the heated seats on 3 and I can barely feel it.

5 February 2026
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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