Katzkin Reviews 4,105

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality of the products, particularly the leather seats and upholstery, which often exceed expectations and provide a luxurious feel to vehicles. Customers consistently highlight the outstanding customer service, with staff members being described as professional, patient, and highly knowledgeable, guiding them through the design and selection process with great attention to detail. The overall service, from initial contact to installation, is frequently commended for its efficiency, smooth execution, and the ability to customize products to individual preferences, resulting in beautiful and satisfying outcomes. However, some customers also noted issues with product durability, with seats and armrests showing signs of wear and cracking after a few years, despite regular care. A few other people also felt that the customer service was unhelpful in certain situations, particularly when addressing discrepancies between samples and received products or when seeking information about product specifications. Additionally, some reviewers experienced problems with the cooling system, citing improper wiring that led to vehicle malfunctions and an unusable feature.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, craftsmanship, and premium... See more

Quality

Customers consistently note positive experiences with quality, praising the craftsmanship, premium feel, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the fantastic and top-notch service... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional and awesome support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

This is the second vehicle I’ve upgraded with Katzkin leather, and once again, I couldn’t be happier. Their premium leather and attention to detail truly elevate the look and feel of the interior. Wha... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied

Rated 5 out of 5 stars

Got a recommendation from a shop that regularly works with Katzkin. True to their reputation, Katzkin is a great company with great staff. Chantel in sales worked with me on ideas, sent mock-up pho... See more

Company replied


Company details

  1. Vehicle Upholsterer
  2. Auto Accessories Wholesaler
  3. Car Parts Manufacturer
  4. Car Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(4,105)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

How quickly they got me scheduled and…

How quickly they got me scheduled and how quickly they got the job done. The quality of the leather is awesome- it feels like a whole new truck!

13 January 2026
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Reply from Katzkin

Hi David! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

2025 Traverse

Kara with Katskins made this whole process very smooth! I chose Pacific Blue with black for my 2025 Chevrolet Traverse and it came out better than I thought! Leather is very nice and comfy. 💯 recommend!

4 February 2026
Unprompted review
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Reply from Katzkin

Hi Chelsey! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Kara. Pacific Blue is a fantastic color choice! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Full premium interior

I went on line just to look at options.
Submitted my info for a return call
And after that the team at Katzskins worked up an awesome design with me.
They were very responsive very friendly answered all my questions extremely helpful and the price was unmatched for the quality you’re getting.
They made the process so easy even down the scheduling my appointment. And to top it off the install on my vehicle was completed in the same day. I don’t think I’ll ever buy a vehicle with leather seats again I’ll save my money there and have Katzskins installed the material is way better quality then you’re getting from a factory built car with leather. 10/10

2 February 2026
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Reply from Katzkin

Hi Peter! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Mahogany with Black Piping

I had mahogany leather with black piping installed in my Land Cruiser and it came out beautifully. Roy handled everything for me, from finding the best pricing and promotions to find with a reputable shop close to my home for the installation. The entire process was seamless, and I couldn’t be happier with the results. Thank you!

30 January 2026
Unprompted review
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Reply from Katzkin

Hi Kristen! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. Mahogany w/Black Piping is a fantastic color choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Next level finish

Katzkin took my vehicle to the next level! It’s just what I envisioned!

29 January 2026
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Reply from Katzkin

Hi Mark! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Simple purchasing process

Simple purchasing process. California customs installed quickly and professionally.

20 January 2026
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Reply from Katzkin

Hi Don! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

BEST SOURCE FOR SEAT COVERS - BAR NONE!

I worked with Amber from Katzkin. She was so unbelievable professional and patient with my design process for my new seat covers. She made the process a breeze and worked with me, live, to design the perfect covers for my jeep! Highly recommended company, and ask for Amber!

27 January 2026
Unprompted review
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Reply from Katzkin

Hi Richard! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Katzkin Experience

The people at Katzkin were professional, knowledgeable, and patient with me in the process of choosing the perfect leather seats. It's always the people that make a good product great. 5 outa 5 stars!

20 January 2026
Unprompted review
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Reply from Katzkin

Hi Gerald! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

New interior makes for new happiness

Got a recommendation from a shop that regularly works with Katzkin. True to their reputation, Katzkin is a great company with great staff. Chantel in sales worked with me on ideas, sent mock-up photos, and ensured I got an excellent package price. Janette in warranty made sure I was completely satisfied with the end results. The new Katzkin upholstery looks so much better than OEM, gets plenty of compliments, and simply makes me much happier with my vehicle.

29 December 2025
Unprompted review
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel & Janette :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Awesome customer service and top shelf…

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Miata. I knew of Katzkin’s reputation from forums and social media posts by those who used them. While the cost was more than I really wanted to spend, the product itself and the professional installation were superb, removing any misgivings I had about buying these! I was sent swatches of their tan offerings and was able to select the one that was dead-on my original color. BRAVO, Katzkin!!

8 January 2026
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Reply from Katzkin

Hi Scott! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Chantel at Katzkin was awesome!

Chantel at Katzkin was awesome!!
She helped me with designing my new seats! She was very patient with me making changes and with my back and forth conversations and asking a lot of questions. My interior came out perfect and better than I expected!! I am so happy with the results and I can’t believe that I waited for so long to get it done.
Thank you Chantel!!
2020 Ram Bighorn

19 December 2025
Unprompted review
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Reply from Katzkin

Hi Bob! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel. :) We hope this helps you Love Your Drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

I called the company and agreed on a…

I called the company and agreed on a price in a design. The next day I received a call and everything changed. They did not honor the price and downgrade our design. They had no explanation why things changed. They just said have a good day. Terrible business practice. In my opinion, they’re only looking out to the bottom line and not the customer. Not to be trusted.

8 January 2026
Unprompted review
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Reply from Katzkin

Hi Walter! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Cardinal Red Leather - Custom Signature

It was truly a pleasure working with Amber and the Katzkin team on my custom Signature Cardinal Red leather seats for my Audi Q8. Every question was addressed promptly, and I received full support from the team throughout the process—from coordination to installation. The work was completed smoothly and delivered on time.

I’m extremely impressed with the outcome and genuinely amazed by the exceptional quality of both the craftsmanship and the installation. I would highly recommend Katzkin and look forward to referring others and working with the team again in the future.
Thank you!

5 January 2026
Unprompted review
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Reply from Katzkin

Hi Suman! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber & the Team. Cardinal Red is a fantastic color choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Roy did a great job in assisting me in…

Roy did a great job in assisting me in making sure I got exactly what I wanted! They look great

31 December 2025
Unprompted review
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Reply from Katzkin

Hi Ryan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great Quality and even better Customer Service after the sell.

I had my Katzkins installed in August of 2025. They are excellent quality and they look great. In December I placed something on my seat and it caused a slight tear in the lower portion of the upper back of the driver side seat and I was very concerned that it was going to cost me a bunch of money to replace it. After getting a hold of a representative they offered to replace the upper portion of my seat for free as a courtesy since I had just had them installed. What excellent customer service. But not only the great customer service just the total excellent process of selecting my covers getting them scheduled for installation and then having them installed at my house for no additional charge was just totally awesome. I will be using katzkins again in the very near future for my daughter's 2022 ram tradesman with cloth seats.

20 December 2025
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Reply from Katzkin

Hi Loren! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Not a good experience with this…

Not a good experience with this company. First, I had problems with the installation because the installers did not know what they were doing and ruined the first set of seats. Secondly, the cooling unit heats the back of the seat instead of cooling it, which is miserable in the summer. I made several calls to Katzkin to try to resolve this which were ignored. And finally, the seats are advertised as leather and are actually synthetic. My advice would be to stay away.

23 May 2025
Unprompted review
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Reply from Katzkin

Hi Joel! We’re sorry to hear about this experience and would like to address the issue you’re having. Our interiors have a 3-year/36,000 mile warranty on them. Kindly respond to our request with your contact details and our team will reach out to you ASAP. Alternatively, you could give us a call any time at 877-841-2320. Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

I called Katzkin and someone was with…

I called Katzkin and someone was with me almost immediately. She stayed on the phone with me for about 45 minutes to ensure the order was exactly how I wanted it. Very happy with the seat covers. Would buy again.

26 December 2025
Unprompted review
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Reply from Katzkin

Hi Nick! Thank you for writing a review. We’re delighted to hear that you had a positive experience placing your order! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin Leather - Amazing results

Amazing results! Kara helped me pick out my options and it really turned out well! Seats look awesome and feel great! Easy process, thank you!

18 December 2025
Unprompted review
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Reply from Katzkin

Hi Ryan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Kara. We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 2 out of 5 stars

Beware of the heating and cooling seats

I purchased my leather seats in August 2021 and added the Two-Degreez heating and cooling system. Shortly after installation, the cooling feature stopped working. I returned to the original installer, who fixed it, but it only worked for two days. I was then sent to a second installer an hour away, where the cooling function appeared to work.

On the drive home, my vehicle’s A/C stopped working. After my mechanic repaired the blower, the A/C worked again—until I turned on the seat cooling, which caused the A/C to fail once more. This cycle repeated, and further inspection revealed a blown fuse each time. Ultimately, my mechanic traced the issue to the seat cooling system being improperly wired into the vehicle’s A/C system, causing the fuse to blow.

I contacted Katzkin and was promised a $700 refund and a repair appointment to correct the installation. Neither the refund nor the repair was ever provided. As a result, I was sold a feature I cannot use. While the leather seats themselves look good and have held up well, the cooling system has been unusable.

14 December 2024
Unprompted review
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Reply from Katzkin

Hi James! We’re sorry to hear about this experience and would like to address the issue you’re having. Our interiors have a 3-year/36,000 mile warranty on them. Our team will reach out to you soon. Alternatively, you could give us a call any time at 877-841-2320. Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience. There was some confusion in my order which I thought was my fault but without any questions asked Katzkin replaced the covers that I ordered and I couldn’t be happier. I would use them again and again.

8 December 2025
Unprompted review
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Reply from Katzkin

Hi Sean! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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