KDE Ltd Electrical, Plumbing and Central Heating Reviews 

385
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Arranged to come out twice, took time off work and didnt come. Then accused us of not being in. Lied and said they had a picture evidence they come out then sent a picture of the door postmarked with... See more

Rated 5 out of 5 stars

Ann was Fantastic! Professional yet down to earth, introduced herself and got the job done, will definitely use again, after messaging about 4 plumbers to no response or even reading messages, from bo... See more

Rated 5 out of 5 stars

The fitters arrived on time and they carefully covered our carpets with a protective plastic sheet, then started removing the old boiler & fitted the new one. The old central heating pipes needed repl... See more

Rated 5 out of 5 stars

Late call for a gas leak identified by Cadent. Called out KDE and they said they'd have some round within half an hour, Engineer called Ed turned up, and on time. Confirmed the Cadent diagnosis and th... See more

Company details

  1. Electrician
  2. Bathroom Renovator
  3. Carpenter
  4. Electrical installation service
  5. Plumber
  6. Radiator repair service

Written by the company

ELECTRICAL, PLUMBING, HEATING AND BATHROOM EXPERTS. A family-run business since 1989, KDE has over 30 years’ experience providing Electrical, Plumbing, Heating and Bathroom services across Cheshire and North Wales. KDE is built on an exceptional reputation for first-class customer care, reliability, competitive prices and all-round quality. Our friendly, knowledgeable team are fully qualified and will do everything they can to understand your needs and requirements. Whether you need an electrician, an emergency plumber, a qualified gas and heating engineer or assistance with your bathroom or kitchen installation, our team can deliver any job in your home safely and efficiently to an exceptional standard. We’re also available 24 hours a day, seven days a week to assist with any emergency situation in your home, so rest assured you’re in safe hands with KDE.


Contact info

4.1

Great

TrustScore 4 out of 5

385 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(385)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bathroom extractor fan replaced

The young electricians who came to replace the bathroom extractor fan arrived on time. The fan decided not to make the usual loud noise so they asked me if I wanted it replaced regardless. I agreed and it was fitted and for now isn’t making any noise. I know I can always rely on KDE.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

This was an urgent request

This was an urgent request. We had used KDE many times before and whilst other contractors gave a timescale in days, KDE gave it in hours. The contractor was smart, knowledgeable and willing. Certainly to be recommended

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Toilet leak

Great service. Turned up on time and provided a friendly and efficient service. I'm very happy with the work. Thank you.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Seevice

Unfortunately 1st Engineer sent wasn’t Oil certified 🙈 2nd Engineer Aaron was excellent 10/10 and worth the wait. Very knowledgeable, helpful and polite.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Very highly recommended.

We required attendance for immersion heater not working. Contacted KDE as they came highly recommended. Correspondence was immediate. Paul and James attended following day at 08.00. The job was completed to a high standard. Paul and James were very helpful friendly and a absolute credit to the company. I can't thank KDE highly enough and Paul and James. Thank you so much we were without hot water. Due to illness we needed hot water.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

It's five stars for the KDE team!

We can confidently recommend KDE having been customers for over 10 years. They are great communicators who keep you well informed & are always polite, attentive & professional. We have had a new gas boiler fitted & a new bathroom suite installed as well as several smaller gas & electrical jobs successfully completed by them over the years. All the staff who have visited us have been punctual, smart, friendly & knowledgeable. This is the first review we have ever written, but felt that KDE deserved a mention for the outstanding service we have consistently experienced since we moved to Frodsham in 2011.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Heating stopped working when cold. Prompt efficient service.

My heating stopped working the previous night I called just after 9am. Aaron arrived just after lunchtime. He was courteous, helpful, professional and explained exactly what he was doing. In addition to fixing the problem he was good enough to perform a boiler service during the same visit. It was early March and cold I was very happy with the promptness and professional service from start to finish.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

5* for Dale *****

Your Workman (Dale) is a credit to your company, polite, explained everything he was here to do, cleaned up after himself (if needed) his work looks professional &
completed as work promptly.
He needs a pat on the back :-)
Thank you

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Very reliable company

Very reliable company, we have used them for 10 years now. The engineer Luke was very polite and courteous and kept me informed throughout his visit on the work on our boiler system. Highly recommended.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Rang KDE this morning as we had no…

Rang KDE this morning as we had no shower. Laura was lovely and very helpful especially cos I’m disabled and made sure someone came out today.
Wayne came and sorted the problem with the shower. Such a lovely friendly engineer and is a credit to the company.
Would definitely recommend KDE for first class service !!

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We use KDE pretty much daily for plumbing and electrcial works. We are very impressed with the quality of their service.

5 March 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the positive feedback we will pass on to the rest of the team

Rated 5 out of 5 stars

Excellent service

Called in the morning, attended in the afternoon and resolved the problem. Also gave us some good advice regarding future requirements for the system.

29 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the positive feedback, we are very proud of our engineers.

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