Kegel8 Reviews 

3,656
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Ordered two packages, one by mistake. Within a minute of my order I emailed them to ask to cancel my first order which was submitted by mistake. Within 30 minutes I got a response saying the order cou... See more

Rated 5 out of 5 stars

Emma F handled my query and made us smooth and easy throughout! My order had been marked as delivered by Royal Mail but I hadn’t received it, on raising this, emma took me through the basic proce... See more

Rated 5 out of 5 stars

This little jar is exactly what it says miracle balm .As soon as you use it the itch subsides and relief . Miracle Balm would definitely recommend to anyone. Since menopause I've suffered with a ter... See more

Rated 5 out of 5 stars

I have a mild bladder prolapse (not protruding out yet) after the birth of my LO 5 years ago and been symptom free until a couple of months ago after I came out of a boot following foot injury. Been... See more

Company details

  1. Health & Medical

About Kegel8

Written by the company

Shop Pelvic Floor Toners
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About Kegel8

Kegel8 provide the UK’s leading clinically proven and medical Pelvic Floor Exercisers that give you the strength to live your life again, in as little as 12 weeks. Developed in the UK by women and men who understand, Kegel8 has 10 years proven success and expertise. Locating your muscles more accurately and giving you control of weak muscles you couldn’t control – Kegel8 is proven with independent reviews sharing real success stories from real people. Our Customer Care Team provide FREE support to help you choose the right Kegel8 for you and then to make sure you see results you need – by phone, live chat or email. And to give you the reassurance you need, we provide a 2-year warranty and a Free Returns policy.

Contact info

3.9

Great

TrustScore 4 out of 5

4k reviews

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3.9

All reviews

(3,656)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this company

Love this company, have bought from them in the past and they really helped me with my low pelvic floor. Bought the suppositories for good bacteria and they have improved health dramatically, highly recommend. Thank you Kegal8

24 March 2025
Rated 5 out of 5 stars

Brilliant Miracle Balm

I started using this miracle balm a couple of years ago, after spending time and money on various creams that didn’t work for me. It was just by chance that I found this site, and ordered miracle balm. I didn’t have much expectations, but I was very surprised and relieved at the results, after suffering from severe soreness and relentless itching in my vaginal area for a long time, it was amazing results even after 2 days, using it twice a day. Ordering and delivery is very good. The only problem I’ve got is that I wish they would do bigger size jars. Overall though, brilliant product, life changing for me. Highly recommend.

10 March 2025
Rated 5 out of 5 stars

Very helpful and understanding.

The team at Kegel8 are always helpful and will offer you advice on your personal needs. They will suggest a programme for you to use. I had a few issues with my machine but each time they have been resolved well. I would certainly recommend Kegel8 and their devices.

7 March 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT buy from this company unless you…

DO NOT buy from this company unless you are ok with losing money, I purchased an item from them after speaking to the sales team which caused a problem almost straight away. Despite them advertising a 90 day no-quibble full refund I have been told that as I have used the product I am only entitled to a partial refund, I’m not sure how you can tell if something works without trying it. Customer service are not available to speak to other than their sales line despite saying that their offices are open from 8 until 4 Monday to Friday I have tried at various times of the day and the message is always our offices are closed call back during office hours.. I intend to take this matter further if I do not get a satisfactory response.

5 March 2025
Unprompted review
Rated 1 out of 5 stars

I am finally getting round to giving…

I am finally getting round to giving feedback on a dilator I ordered. I was disappointed by the size of the item I ordered. The website does not give measurements on the width of the item, only the length. I expected the item to be wider than my finger but it sadly wasn’t. Therefore the item was not fit for purpose for me.
Customers do not get a refund on the shipping fee - which is equivalent to 25% of the cost - if they choose to return an unused item. Having to pay shipping for the next size up when proper information on the size is not given on the website means that you have lost money and time as customer.

1 October 2024
Kegel8 logo

Reply from Kegel8

Good morning,
I am sorry to hear that you were disappointed with your purchase.
We try to add as much sizing as possible to the listing on the website. I can see that the item you purchased has the length and width available. However, if there is a particular dimension that you require, this can be requested before you complete the purchase.
Kind regards
Fiona.

Rated 1 out of 5 stars

I did not receive any reply from Kegel

I did not receive any reply from Kegel. Their product was basically a cheap piece of sponge that they had charged nearly £20 for. It was unusable and a complete rip off. I have asked for a refund and received nothing.

20 January 2025
Kegel8 logo

Reply from Kegel8

Good morning,
I can see that we had previously replied to you on 10th February. Please check your junk mail as the reply may have gone there.
I'm sorry to hear that you are disappointed with your purchase.
If the product is still in original sealed packaging then it can be returned to us for a refund. Unfortunately, if the product has been opened, then hygiene we would not be able to accept this back.
I have emailed you the return details.
Kind regards,
Fiona.

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