Kegel8 Reviews 

3,656
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Ordered two packages, one by mistake. Within a minute of my order I emailed them to ask to cancel my first order which was submitted by mistake. Within 30 minutes I got a response saying the order cou... See more

Rated 5 out of 5 stars

Emma F handled my query and made us smooth and easy throughout! My order had been marked as delivered by Royal Mail but I hadn’t received it, on raising this, emma took me through the basic proce... See more

Rated 5 out of 5 stars

This little jar is exactly what it says miracle balm .As soon as you use it the itch subsides and relief . Miracle Balm would definitely recommend to anyone. Since menopause I've suffered with a ter... See more

Rated 5 out of 5 stars

I have a mild bladder prolapse (not protruding out yet) after the birth of my LO 5 years ago and been symptom free until a couple of months ago after I came out of a boot following foot injury. Been... See more

Company details

  1. Health & Medical

About Kegel8

Written by the company

Shop Pelvic Floor Toners
Help and Advice
Contact Us

About Kegel8

Kegel8 provide the UK’s leading clinically proven and medical Pelvic Floor Exercisers that give you the strength to live your life again, in as little as 12 weeks. Developed in the UK by women and men who understand, Kegel8 has 10 years proven success and expertise. Locating your muscles more accurately and giving you control of weak muscles you couldn’t control – Kegel8 is proven with independent reviews sharing real success stories from real people. Our Customer Care Team provide FREE support to help you choose the right Kegel8 for you and then to make sure you see results you need – by phone, live chat or email. And to give you the reassurance you need, we provide a 2-year warranty and a Free Returns policy.

Contact info

3.9

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(3,656)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very happy with the menstrual cup

I am very happy with the menstrual cup. As a mum ,it's challengeing to go through those days and the cup it's my saviour. I got my first one 5 years ago. I really encourage to be changed every 3-5 years and to respect the cleaning steps. I used sterilising tables ( i dont recommend) for my first one and it got bad. I realised i made a mistake when i started to have allergy like symptoms.

20 January 2025
Rated 3 out of 5 stars

Product are good but I have send a…

Product are good but I have send a email and also tried phoning for the past week but it a answer phone tell you the opening hours so there is no customer service after you buy

22 January 2025
Rated 5 out of 5 stars

This product does what it says and…

This product does what it says and supports a vaginal prolapse. I wish I had known months ago about such products. I wash the item in hot water and leave it to dry overnight and then re-apply it each morning. I don't know how many times I can do this as, unfortunately, the product does not come with any practical information. Nevertheless, it has made a vast improvement to the quality of my life.

20 January 2025
Rated 1 out of 5 stars

Very disappointed with customer service

I contacted you regarding issue with purchase and requested to return item for refund.i had reply asking if item still in original package and I replied yes, no move contract received from you.i again emailed asking about returning item and no reply again.very poor customer service.

20 January 2025
Kegel8 logo

Reply from Kegel8

Good morning,
My apologies you haven't received my previous email.
I have now re-sent the returns details for you. Please check your junk folder as they often go there.
Kind regards,
Fiona.

Rated 3 out of 5 stars

Your delivery was quick but…

Your delivery was quick but unfortunately the product didn't work for me
The sizes were difficult to understand and the product l ordered was too big for me so trying to use it was very painful
I didn't realise it would be completely solid

31 December 2024
Kegel8 logo

Reply from Kegel8

Dear customer, thank you for your review and I am very sorry you didn't find the item suitable. As per the instructions, you would need to soak the pessary to soften it before inserting and if needed, they can be used with a vaginal moisturiser for added comfort. To gage the correct size, you would need to speak to a medical professional or we would recommend the starter pack. I hope this helps but if you have any further queries, please let me know.
Kind regard's
Customer Services

Rated 1 out of 5 stars

Conductivity gel with less than 6mths shelf life

Conductivity gel arrived last week with an expiry date of July 2025. When i contacted the company about this i was told this is the longest shelf life they have? So i will be returning it, not happy to pay £10 for something that expires in less than 6mths. Very disappointing.

21 January 2025
Unprompted review
Kegel8 logo

Reply from Kegel8

Dear customer, thank you for your review and I am very sorry you are disappointed in the item you have received. If used regularly, we would expected the gel to be used well within this time frame but I appreciate you may want something with a longer expiry date. Once we received the goods back, we will aim to have your return processed as quickly as possible for you. Again I am very sorry for the inconvenience.
Kind regards
Emma

Rated 2 out of 5 stars

Their website reviews are rigged

I would've given 4 stars but there product reviews on their own website cant be trusted. I tried to leave a 2 star review for a specific probe (gold one) and it removed it . I looked again and noticed they suspiciously have no 1 or 2 star reviews. Its clear they aren't being honest

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Got a new one

Got a new one, my old one must be 5 or 6 years old and is losing its power. Kegel8 does work but requires dedication to daily treatments

27 December 2024
Rated 5 out of 5 stars

This little jar is exactly what it says…

This little jar is exactly what it says miracle balm .As soon as you use it the itch subsides and relief .
Miracle Balm would definitely recommend to anyone. Since menopause I've suffered with a terrible horrible itch that is sore and uncomfortable, but this little pot of miracles has definitely worked .So amazed how quickly it's helped.

23 December 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look