Would give no stars. Advertising swimsuits by company called Ivy&Co supposedly in London. £8.99 each plus &6.99 postage. Photos are identical to others at £29.99 no postage. Suspect a scam and purch... See more
Company replied
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See what reviewers are saying
Kelkoo were advertising my book, The Tombstone Maker's Daughter, as being available on Amazon within 1 to 3 months which is total rubbish. Yes, it looks as if we might have sold out during the holida... See more
Company replied
I became suspicious, but I was wrong. I made an order from kelkoo via amazon. Told delivery following day. When I checked amazon for tracking info the following day, there was no record of an order. S... See more
Company replied
Where did I picked up this, I just do not know but Kelkoo carries on popping up shopping icons on my google search despite me removing adds from mozilla, this urged me to review them. They not doing... See more
Company replied
Company details
Information provided by various external sources
Online shopping and price comparison from Kelkoo UK. Shopping site featuring online shopping guides and user reviews to help you find the latest products at the best price available.
Contact info
United Kingdom
- www.kelkoo.co.uk
1.7
Bad
41 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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WARNNING Kelkoo is scam
WARNNING
Kelkoo is fruad/scam
we work for them last three month and they was happy with our traffic and CR,we asked for last two month payment then they keep sending us form to fill.we decide to wait for previews payment and manger was telling me to keep working we will pay you but we stopped becouse its seems dodge so they decide NOT to pay us becouse of some invalide clicks
27 July 2017
Unprompted review
Reply from Kelkoo
Hi Rana,
Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We are sorry to hear you’ve had a negative experience with Kelkoo Group. We always work hard to provide the best performances to our clients and we would be happy to understand what went wrong with your campaign. Feel free to contact us at www.kelkoogroup.com/contact-uk/ and we will be happy to answer any question you may have and show you the performances we are able to reach for our customers.
Fake clicks, bad company, bad service, very impolite, unreliable.
Fake clicks, bad company, bad service, very impolite, unreliable.
There were a lot of ghost clicks, so it wasn't working at all. We wanted to stop but we had to obey the contract and keep advertising for another month, with again a lot of ghost clicks.
They refused to credit for the ghost clicks and they refused to send proof the clicks were real. Of course we protested and refused to pay, and while we were still discussing the issue they already hired a debt collector.
Our lawyer is very confident so let’s see them in court!
10 August 2016
Unprompted review
Reply from Kelkoo
Hi Hans,
Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We are sorry to hear you’ve had a negative experience with Kelkoo Group. We always work hard to provide the best performances to our clients and we would be happy to understand what went wrong with your campaign. Feel free to contact us at www.kelkoogroup.com/contact-uk/ and we will be happy to answer any question you may have and show you the performances we are able to reach for our customers.
Many clicks, 0 conversion
Absolutely click fraud!
No way to manage costs, just have to ask a slow reacting account manager for a report yourself and when you get that you will learn they where able to send more visitors than EVER to your website, but 0 conversions (ZERO!). So we just wasted 1000+ eur on a scam.
21 March 2016
Unprompted review
Reply from Kelkoo
Hi Jeffery,
Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We are sorry to hear you’ve had a negative experience with Kelkoo Group. We always work hard to provide the best performances to our clients and we would be happy to understand what went wrong with your campaign. Feel free to contact us at www.kelkoogroup.com/contact-uk/ and we will be happy to answer any question you may have and show you the performances we are able to reach for our customers.
A fraudulent company!
They charge for so-called traffic but the "traffic" does not give any customers. And is not cheap.
10 March 2016
Unprompted review
Reply from Kelkoo
Hi Tadeusz,
Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We are sorry to hear you’ve had a negative experience with Kelkoo Group. We always work hard to provide the best performances to our clients and we would be happy to understand what went wrong with your campaign. Feel free to contact us at www.kelkoogroup.com/contact-uk/ and we will be happy to answer any question you may have and show you the performances we are able to reach for our customers.
Very bad experience with Kelkoo
Very bad experience with Kelkoo. No conversion, click fraud, click jacking etc... they are fraud... don't use them... I wish i could give them minus star..
22 February 2016
Unprompted review
Reply from Kelkoo
Hi Bilal,
Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We are sorry to hear you’ve had a negative experience with Kelkoo Group. We always work hard to provide the best performances to our clients and we would be happy to understand what went wrong with your campaign. Feel free to contact us at www.kelkoogroup.com/contact-uk/ and we will be happy to answer any question you may have and show you the performances we are able to reach for our customers.
Terrible experience
We tried advertising. The account manager was difficult to reach in the beginning, but when we complaint he didn't replied to our emails or phone calls.
We got a lot of clicks, but almost zero conversion. We suspect click fraud, but cannot prove it yet.
Please be very carefull with this site.
19 October 2014
Unprompted review
Reply from Kelkoo
Hi Peter,
Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We are sorry to hear you’ve had a negative experience with Kelkoo Group. We always work hard to provide the best performances to our clients and we would be happy to understand what went wrong with your campaign. Feel free to contact us at www.kelkoogroup.com/contact-uk/ and we will be happy to answer any question you may have and show you the performances we are able to reach for our customers.
Terrible Advertising Experience
I work for an online retailer and use many other price comparison engines to drive traffic to our website, all with a decent conversion rate and return on investment.
Kelkoo, on the other hand, deliver masses upon masses of non-converting traffic to us. We paused our account for over a year, but I was then convinced by their sales team to "give it another go" this year as they had apparently improved their service. Well, we tried it for 2 months, costing us over £5k and it generated a handful of sales at a conversion rate of 0.09%. Horrific. It can't be anything to do with our pricing etc. as all other price comparison traffic converts well.
I wonder about click fraud... they obviously claim this is impossible, but there must be a reason why their traffic is SO bad. DO NOT PAY TO ADVERTISE YOUR PRODUCTS ON KELKOO. Use Shopzilla, Nextag, Idealo, Pricerunner or any of the other multiple options available to you.
21 August 2013
Unprompted review
Reply from Kelkoo
Hi John,
Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We are sorry to hear you’ve had a negative experience with Kelkoo Group. We always work hard to provide the best performances to our clients and we would be happy to understand what went wrong with your campaign. Feel free to contact us at www.kelkoogroup.com/contact-uk/ and we will be happy to answer any question you may have and show you the performances we are able to reach for our customers.
Terrible website. Doesn't find much and is hard to use.
Most of the products found seem to be out of date. The price selection slider is a joke. Use one of the many other price comparison sites instead.
5 January 2012
Unprompted review
Difficult website to use
A very difficult website to use. Items searching ability is poor. I would prefer pricerunner for the items I am searching for as kelkoo is extremely cramp with information
25 September 2010
Unprompted review
not so good website
does not have a large number of products on their website - did not find what I was looking for...
8 March 2009
Unprompted review
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