I use Kelvin Timber as they are my local Timber merchant and they are a very friendly and reliable company that do there best to help their customers at all time's. Always nice and clear and extreme... See more
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Review summary
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I have always found Kelvin Timber to be a friendly, efficient and straightforward company to deal with. As a private customer it is easy to order online and the confirmation email and phonecall I get... See more
This is a company I would highly recommend. They give a true professional service. The staff listened and could not have been anymore helpful to help with the delivery. Only today l have recommended... See more
Company phoned to confirm delivery only after a few days putting the order in. Delivery driver turned up with the goods and was able to place them down exactly where I wanted them , he had a good pos... See more
Company details
Written by the company
Kelvin Timber, a cherished family-run Timber and Builders Merchant, finds its home in the welcoming locales of Milngavie and Hamilton, nestled on the periphery of the vibrant city of Glasgow. Our story began in 1970, and since then, we have remained dedicated to providing an invaluable service to a diverse clientele, spanning trade professionals and the general public alike. With a rich history steeped in the ethos of trust and quality, our mission goes beyond mere commerce. We are passionate about encouraging people to make astute shopping decisions and advocating for the support of local businesses. In a world dominated by mass production and impersonal transactions, we stand as a beacon for those who wish to shop with intention and invest in their local community. At Kelvin Timber, we take pride in our role as a trusted partner for builders, DIY enthusiasts, and those seeking quality timber and building materials. Our knowledgeable team is committed to offering invaluable insights, reliable products, and a personal touch that sets us apart. We aim to empower our customers to shop smart, make informed choices, and foster a sense of pride in shopping local. We believe that every transaction is an opportunity to build a stronger, more vibrant community, one timber plank at a time.
Contact info
H: Dixon Street | M: Main Street , M: G62 6JA | H: ML3 6PZ, Glasgow or Hamilton, United Kingdom
- H: 01698 421 366 | M: 0141 956 5183
- webmaster@kelvintimber.co.uk
- www.kelvintimber.co.uk
4.7
Excellent
359 reviews
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Hasn’t replied to negative reviews
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Never had my order in stock
Never had my order in stock
Still awaiting delivery 5 days later
22 September 2025
Reply from Kelvin Timber
Hi Brian, thank you for your review and I'm sorry if there's any confusion here, we appreciate the stock was out at time of purchase and we hold our hands up to this, we understand this can be an inconvenience.
Our store manager spoke with you directly, he has sent me your conversation. I can see he explained that both stores were out of stock at the time of your order, so it had to be placed with our supplier which could take up to 10 days - which is unusual as we are normally fully stocked, he offered you a refund right away, you stated you were ok to wait, and we've offered to deliver to this you at no cost because you were ok to wait rather than you having to come to the store to collect.
We are really sorry to have disappointed you, we are still awaiting the stock to arrive within the arranged eta. As soon as stock arrives this week we will be in touch or if you cannot wait, a refund can be processed right away, please let us know.
We can be reached on sales.east@kelvintimber.co.uk
Kind regards
Nicola
Brilliant Merchant.
Use Kelvin Timber quite alot but don't think I've ever reviewed them.
Service is great prices are fair and quality is top notch.
Staff in store from shop to yard are all excellent and really helpful. Delivery guys often go above and beyond to get the stuff dropped off and there is definetly quite a few access issues at my property. Highly reccomend this merchant.
22 September 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Appreciate this so much — Paul reviews like yours keep us going stronger than a Monday morning coffee. Have a great day! Nicola
Really great service easy to deal with and delivered…
Really easy to deal with and delivered on time.
19 September 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐10 Stars for you Philip - You’ve just made our day — glad we could make yours too! Nicola
Great company to do business with.
Great company to do business with.
Very smooth process and always reliable when I need them.
24 September 2025
Unprompted review
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Awww thanks Darren! You are a great customer to deal with. Keep being awesome. Nicola
Great price.Replacing decking,ran out…
Great price.Replacing decking,ran out of fence posts I ordered so offered larger for same price.Happy customer.
8 September 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Thanks Stewart, you might be a happy customer, but we are a happy team. All because we have amazing customers like you that support small businesses. Thanks so much and have a great day. Nicola
Very easy experience from order to…
Very easy experience from order to delivery, good communication throughout. Many thanks
12 September 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐This is the kind of review that deserves a happy dance John 💃🕺 thank you! Nicola
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Absolute star! 🌟 Thank you and well done Mr Zbarauskas for having a wee thought to pass on your positive review, we appreciate you. Nicola :)
Great team!
Very helpful driver. Delivery time was changed to suit me. Good communications.
28 August 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thanks Chris for your support! We’ll be bragging about this review all day including our driver, lol 🤩 Nicola
Speedy service and helpful staff
Speedy service and helpful staff, good range of materials and supberb knowledge of stock
1 September 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Aww Niall we need you on our Marketing team, you are amazing. Thank you Nicola
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Cheers for the love Liam, you’ve officially joined our hall of fame ⭐Nicola
Great customer service
Great customer service, delivery and assistance all round very happy with the service provided and the quality of products too, Will definitely use again thank you!
28 August 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ JL, I'm assuming your initials stand for Just Lovely? Because you my friend are just that. Thanks for the review, keep up the positive vibes :) Nicola
Kelvin timber Hamilton
Easy to order and staff helpful in offering support to complete order and suitable delivery to finish the job.
27 August 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Jason, Oh my, your kind words should come with a warning: may cause excessive smiling 😎 Have a great day! Nicola
Another great delivery from Alex
Another great delivery from Alex. He carried the fencing materials from the van right through to my back garden for me. Exceptional service.
18 August 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Another glowing review for Alex! At this point I’m starting to wonder if he’s secretly tipping customers to say such nice things (kidding, of course!). We’ll make sure he hears about yet another job well done - thank you for taking the time to share your experience, we appreciate you very much. Nicola!
Everything was in stock and was advised…
Everything was in stock and was advised of delivery whichcwas on time abd driver was very helpfull
18 August 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Here's 10 stars for you Edward. Do you know how wonderful you are! Thank you Nicola
Great service
Was contacted promptly re delivery and kept up to date wood arrived on time and was of excellent quality thank you
15 August 2025
Reply from Kelvin Timber
Big thanks for the 5 stars Alan! If we could, we’d give YOU 5 stars right back - Ohh wait here's 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. Keep being a star. Nicola
I ordered a bulk bag of Spey chips and…
I ordered a bulk bag of Spey chips and they were in contact with me right up until delivery with updates. The people in the store were really helpful and friendly too. Would definitely recommend Kelvin Timber.
4 August 2025
Reply from Kelvin Timber
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Thanks Andrew - fast delivery high-five! we sprinted; you noticed. we appreciate you 🙌 Nicola
Quick and easy too order and a good…
Quick and easy too order and a good communication too let you know about your order
29 July 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Aww Clare, quick to order, quick to update, you were even quicker with your compliments. You are the best thank you! Nicola
Timber Delivery
Materials arrive as ordered. off loaded by a very helpful and pleasant driver
28 July 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐James our drivers love to hear this feedback and I will pass along, we appreciate you taking the time to respond. You are the dream customer for all companies! Nicola
I had to add items to my order and the…
I had to add items to my order and the changes were made and my order delivered within quoted timescales
21 July 2025
Reply from Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Stephen - last-minute add-ons are approved with us all the time - unless our van is enroute with the order, we always try to be there when we say we will too, your time is important and we appreciate you noticing the hustle and letting others know too. You are the best! Nicola
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