Kent Veg Box Reviews 

89
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and incredible freshness of the seasonal vegetables, fruit, and delicious local produce. People genuinely love trying exciting new recipes, enjoying the wonderful natural flavors, and proudly supporting local farmers through these amazing weekly boxes. Consumers also appreciate receiving informative updates regarding the growing seasons alongside the impressive product variety offered. Some reviewers were not happy with the condition of certain items, reporting specific issues like spoiled vegetables or completely squashed fruit upon arrival. Buyers mentioned that poor quality or damaged goods occasionally made it difficult to fully enjoy their delivery.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the fresh and delicious local... See more

Quality

Consumers find quality to be positive, regularly highlighting that the produce is remarkably fresh and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used KVB for years now so what do I love about them? They are local using Kent farms for Kent grown fresh produce, less miles to get to me, delivered to my door, in a reusable cardboard box, very limi... See more

Company replied

Rated 5 out of 5 stars

I decided to try a box because I really don't eat enough veg. As I am on my own, it's quite a lot, but because it's so lovely and fresh, it's easy to prepare and freeze the surplus. The actual veg isn... See more

Company replied

Rated 5 out of 5 stars

The most cost effective way to eat healthy. I love getting this box Im veggie and just buy my beans and lentils separately and have all my veg from here. This has saved me money and helped m... See more

Company replied

Rated 5 out of 5 stars

Fantastic range of seasonal veg, fruit, sourdough bread etc. Interesting updates about the growing season and farming which make you feel part of the mission for home grown veg. Friendly and easy to u... See more

Company replied


Company details

  1. Online Food Ordering Service
  2. Fruit and Vegetable Shop

Written by the company

We deliver local Veg Boxes, & more, direct to your door. We commit to only using vegetables from Kent, so you can be sure each box is fresh, seasonal & sustainable - that's our promise to you. We currently deliver to Kent and London (within the M25).


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

89 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(89)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered a turkey

Ordered a turkey. It came with no instructions to say whether it’s been frozen previously or what I needed to do to to keep it safe.

When purchasing, I was not given a delivery date. The turkey arrived 4 days before Christmas. This means I needed to freeze it to stop it going off. But without the instructions, I don’t know if it had been previously thawed.

Also, the temperature of the bird was not cold enough in the packaging/box when it arrived. It had one ice pack that barely kept it cold.

Would not order again.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Great Local Produce, Great Service - Please support

I want to thank this wonderful company for doing a great community service. I joined in early March and have had nothing but an amazing experience.

(Once a hiccup with my box going missing but that was when they had a new driver due to the covid crisis and it was rectified.)

The produce is of excellent quality and arrives on my door early every Saturday. It's mixed and varied and makes cooking fun as your never sure what your going to get. I especially enjoy the pea shoots and tomatoes... They are full of flavour.

You can list what you don't like - chickweed, Cucumber and Brussels for me. (Chickweed tastes like grass!)

I went for the veg box, I did try the fruit box but I prefer to know what I'm getting and the bananas were heavily bruised.

A few things that they could improve on:
- A better easier website, as someone who's made websites I could see this one being improved easily 10 fold. Its quite an easy thing to do and I'm 100 percent sure they could improve efficiency.
- Info on what is in the box a day or 2 before. They do produce a weekly rough guide but it would help you plan your other shops more.
- More add-ons, I have to decide my addons on a Monday for a Saturday delivery, adding a box of eggs on a Thursday would be a nice thing to be able to do.

So in summary:
- Great Local Produce
- Efficient Delivery
- FANTASTIC Customer Service
- Minimal packaging and recycle box
- Just need a better website/ordering system

The boxes are recyclable and the packaging is minimalist.

So please do try this business when they are open up to new orders again. Thanks for being covid 19 Heroes.

5 May 2020
Unprompted review

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