Kenwood 

Bought this Kenwood F/F less than two years ago now its on its way to the dump as it packed in last week, no warning nada. Learned that the display temp on door are setting temps actually not internal temperature as there are no internal probe, so haven't really known if the real internal temp SINCE IT was set up.
Phoned Kenwood for some guidance and to see when we could get a engineer out they said it would be £170 for parts and labour and with 1 year guarantee Whoopy Doo, I usually take out insurance but since my last fridge a Beko ran for 14 years without a blip who would of thought.
Kenwood did also state that they couldn't get a engineer out due to these crazy COVD19 days which is totally understanding.

Bought a Kenwood ksbsb17 fridge freezer 18 months ago. Nothing but trouble. Within the first 3 months bearing on motor went, 6 months, control panel on door packed up. Both repaired under guarantee. Now out of guarantee control panel again not functioning. Stay well clear.

Oh dear having just flicked through all these reviews it seems I have become the latest victim of a poorly built Kenwood fridge freezer question is do I start pouring money on repairs or cut my losses and replace it, only had it 3 years

Without wanting to jinx myself, I’ve been using Kenwood’s kettle for many years. It has lasted and stood up to the test of time. It has some limescale in spite of which it works okay and boils water quite quickly. Even though it’s an old kettle it seems to work fine.

KENWOOD AMERICAN FRIDGE-FREEZER MODEL: KSBSDIX16

Fan is working but not making fridge cold and freezer is not cold either please help

We bought the Kenwood KSBSX17 American Fridge Freezer and ... just outside the year's warranty the freezer started randomly beeping - took everything out of the freezer, checked nothing obstructing the drawers... Called Kenwood and I can't remember the exact amount but it was in the 100s of pounds to get them to check it...much less repair it. Then it randomly stopped beeping, occasionally to start every couple of months, for a day, then stop. I currently have tape over the door open lever inside the freezer and that sort of stops it beeping. Never will we purchase Kenwood electronics again. The absolute disregard that they have terrible products on the market is shocking

Had this 'pile of rubbish' just over 18 months ago, bought from Currys, Replacement parts are on their way too, and yes pretty much the same fault as experienced by others, started sounding like there was a load of bricks dropping down inside, top of the freezer defrosting and bottom of fridge freezing. It's a pity you don't read these reviews before you buy, so AVOID AT ALL COST !!!!!! Would have given this zero stars if I could. Currys should be ashamed of themselves selling goods with inferior parts.

My advice is to AVOID Kenwood Fridge Freezers!
In January 2017 I bought a Kenwood Fridge Freezer, model KSBSDIX16.
In February 2018, just beyond the 12 month warranty, the water dispenser lever broke and I had to pay for the replacement parts and pay the service engineers call out fee to come replace said parts.
In March 2019, the internal ice dispenser device broke, so another call out fee and replacement parts cost.
Now, in February 2020, the fridge freezer has stopped working, I again called out a service engineer and incurred a fee, only to be told the compressor has broken, and this is not a part that can be replaced.
So in just over 3 years old, I've had 3 service fee's, 2 replacement parts orders, and I now need to replace the entire thing.
Definitely not good value for money...

If I could leave a zero I would

I bought a Kenwood American style fridge freezer Nov 17 , it has stopped working and all the food in both fridge and freezer is ruined

Called Team know how and was told out of warranty and that I would have to get an independent appliance engineer. Called one out and he wouldn’t touch it

I had a Samsung American fridge freezer that lasted 15 years but due to money issues went for a cheaper make , The worst decision I ever made should have just spent the few hundred pounds more

Will never buy Kenwood again also crap customer service !

Had this fridge for 3.5yrs and has stopped working, light and front panel work but no motor noise and not cold. For me, a £429 fridge should last longer than this. Only comes with 1 year warranty which probably tells you kenwood confidence in this model.
I would avoid.

i had a very basic washing machine from kenwood but it only lasted slightly more than two years. it is also not repairable as thr bearing is gone loose, there is.no cheap way to fix it. it is going for metal scrap, but such a waste of materials.

KENWOOD KSBSX17 American-Style Fridge Freezer
This is a con. Freezer fan fails after 15 months. Repair by Currys is £179 with only 1 year warranty. However, the parts are the same so likely to fail again within 15 months.
DO NOT BUY.
If you need to do it yourself, see the great link previously posted by Michael Fennelly below. Still cost about £70 quid but cheaper than rip-off merchants Currys

kingdomappliancecare single-post/2019/08/20/How-To-Replace-A-Kenwood-American-Fridge-Freezer-Fan-Motor-E4-Error-Code-Noisy-Fridge-Freezer-Buy-Kenwood-Freezer-Fan-Motors

4 Dec 2019
14 month old Kenwood American fridge freezer
Right everyone seems to be having the same problem with the motor. I got a quote of curry’s and other engineers to come out and replace it and was getting charged £180-£200. All I done was order the motor of eBay then followed these steps on this page Copy and paste is because trust pilot won’t let me put links on page.
kingdomappliancecare single-post/2019/08/20/How-To-Replace-A-Kenwood-American-Fridge-Freezer-Fan-Motor-E4-Error-Code-Noisy-Fridge-Freezer-Buy-Kenwood-Freezer-Fan-Motors

Same problem as everyone else by the looks of it, the fridge is 18months old and sounds like a tractor with error E4... Replacement part is en route but I'm not too confident on it lasting goin by the other reviews

I bought the KSBSB17 american style fridge freezer and after about 18 months the freezer fan motor went. Managed to fix that myself, then we get the constant beeping and the display changing all the numbers. Have now had to call an engineer out to fix it. Utter pile of junk. Don't bother ringing PC Currys, as they don't actually have anyone to answer the phones.

kenwood fridge freezer DO NOT BUY, this is the worst product I have ever had the misfortune to buy. Its 2 years old and has already been replaced once, now the unit is not working at all and i have already been 2.5hrs on hold to get someone to fix it. Steer well clear of KENWOOD, cheap nasty products

Got my kenwood fridge freezer and was a little sceptical over the reviews about the size inside all I can say if you buy chicken nuggets and pizza this is not for you. I only buy fresh and wow this is perfect. You can see all you put in without those pesky drawers dragging out everytime you want something I love everything about this... and noisy noooo I used to work in catering and I so wish we had one of these. So please take no notice of the reviews has like a holiday you cant please most...

I bought a Kenwood mixer KM28 to replace a Kenwood mixer I had for 40 years. This new machine is frustrating to say the least. The beaters rotate elliptically and are not efficient. It is difficult to insert and remove the beater from the machine. The lid is useless as it does not prevent mixture being blown from the bowl. I have nothing good to say and will replace ( not with a Kenwood)asap.

Don’t waste your money on the Kenwood American fridge from Curry’s.

Bought only August 2018 and 15 months later the fan motor bearings have become very noisy to the point I've had to switch the fridge freezer off. Phoned Team Knowhow who advised me to get an independent report and cost of replacing the part, which I've done, this is because the item is out of a 12 month warranty, but I do have consumer rights. Last week I tried to chase what was happening, the call handler kept me on hold several times before I was cut off after about half an hour. Very frustrating to say the least. DO NOT BUY THIS ITEM. It is a common fault the fan motor bearings don't last even if it is repaired the motor hasn't been modified so the same thing will happen again.