I bought a Kenwood KDC66SS22 from Currys. I also purchased a Care Plan. The top oven door fell off its hinge on the first occasion I went to use it. Eventually, after much argument wi... See more
Kenwood
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Recently bought a K-Mix after my trusty Kenwood Chef, which was bought in 1979, finally died. I certainly got my money’s worth from it. The K-Mix is an excellent machine and all I need as my family ar... See more
Bought an american fridge/freezer for £800+ only for it to give up working inside 2 yrs. At this point, I found out they only offer a 12 month warranty. Beware before you spend money with this company... See more
2 brand new Titanium Food mixers bought since 2019 and one broken down and in for repair ,the other less than 4 hours old, broken and not working. I have been a loyal and faithful kenwood mixer owner... See more
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Kitchen appliances, Kenwood Chef, Kenwood Major, kMix, food mixers, food processors, smoothie makers, toasters, kettles, coffee makers, irons
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I will avoid Curry's and Kenwood.
This is only because you can not give a zero rating purchased our Kenwood American style fridge freezer just about 2 years ago and our freezer has stopped working just like all of the other reviews. We also have a new washing machine purchased about a year ago again from Curry's this is also Kenwood this has also broken the bearings on the drum have gone and it will not spin. I have had this fixed as we have taken out an extended warranty on this. The fridge freezer was approx £760 and is now scrap. I think i will avoid Curry's in the future and look at other suppliers. I will also avoid Kenwood from now on.
Built to last, but only one year
KSBSDB17
A Currys only product , which is built in China under the brand name Hisense and sold as Kenwood in the UK. As you see these breakdown soon after the warranty is over, one year. AND you be struggling to get it fixed, if, they can e get the spare parts at all. AVOID like COVID19.
Mine is freezing the fridge compartment. A shame really as when work it was great, but scrap now after 18 months
One year on, I replaced the actuated air flap between fridge and freezer £35, fitted it and it has been operating reasonable since.
Do not buy kenwood fridge freezer
Do not buy kenwood fridge freezer. Mine is now 2 years old and from day 1 the noise is terrible.goes all day and night and the noise that bad I hear it through the bedroom wall. Currys sent engineer the first week,he said nothing mechanical wrong just some makes were noisier than others. I want to buy another but need 55inches wide and can't find any with good reviews for noise,any help,?
Don’t touch Kenwood American style…
Don’t touch Kenwood American style fridge freezers!!! We’ve had ours for only 3 years and it’s completely knackered. Had an engineer come out who said the compressor and circuit board had gone, also mentioned that Kenwood make Food mixers not fridges. Tried to call Kenwood but not interested and Curry’s were useless. Out of principle wont be buying Kenwood again or purchasing from Curry’s as their customer service was useless, didn’t expect to have an auto replacement but would have been nice to have had the fault recognised. Purchased a Samsung with a 5 year warranty from Argos as a replacement, last one was a Samsung and this lasted significantly longer.
Don't touch this American style fridge…
Don't touch this American style fridge freezer a total piece of junk broke down a week out of warranty, contacted Currys no help at all asked if they could fix it as a act of good faith told me no chance.wouldn't send a repair engineer out as i didn't have a extended warranty I wish I had read all the reviews before purchasing this piece of crap, the engineer that I eventually found said it wasn't worth repairing the motor to small to power the appliance.
Kenwood Fridge Freezer: Horrendous product quality - KENWOOD - KNFD60B17 60/40 Fridge Freezer
Horrendous product quality. Spent £330 on Kenwood fridge freezer (KENWOOD - KNFD60B17 60/40 Fridge Freezer) and it has stopped working almost 2 years to the day that we bought it. The warranty is only 1 year. Just like everyone else on here the repair would cost almost as much as a new fridge. This is the last time I will ever buy a Kenwood product. I would advise any prospective buyer to so the same. They are clearly made with major deficiencies in terms of longevity over 18 months to 2 years. You would expect at least 5 years of trouble free usage.
I had had my kenwood American fridge…
I had had my kenwood American fridge freezer for 16 months when it started making an awful noise, almost like it was about to take off! Not very happy at all
Kenwood American fridge freezer
Kenwood American fridge freezer. Absolutely rubbish. Exactly the same problem as everyone else, freezer broke after 15 months, wasn’t freezing properly and yucky black stuff started to appear! curry’s wanted £280 to fix the cowboys. I was so angry. Luckily there is hope! I googled how to fix the problem ourself and found step by step instructions with pictures on how to fix ourself with the option the buy the part we needed for £32. My boyfriends successfully did this in under 15 minutes! Here is the name of the company if you’d like to google it yourself. kingdom Appliances How to fix a kenwood American freezer yourself
Kenwood Dishwasher
After many years with a Bosch dishwasher came a new home and decided to upgrade to an integrated unit. We decided on the Kenwood KID60B14, believing Kenwood to be an established British manufacturer of 'quality' goods and at least 'on par' with Bosch.
Unfortunately the 'Made in China' label made my heart sink a little and some while later feel it was justified as the quality is way below that expected. The main problem is the baskets as these have corroded through making one unusable in less than 5 years (Less than 4 in use due to new kitchen installation), as the jockey wheels are on the corroded bits. (The old Bosch was 8 years young and had no such issues).
Again in comparison to the Bosch, The whole unit is much flimsier, which doesn't give the impression of a quality product.
The baskets are available as replacements but cost wise, to replace all 3 would be best part towards a new unit! ...... but wont be Kenwood next time!
Kenwood fridge freezer starts smells so bad ...
Got mine 3 years plus now .all was fine from beginning but then slowly last year started frost food in fridge then defrost started changing temperature etc start using home remedies with help a bit and today when I opened fridge coming out such a unpleasant smell I checked all food all if fine all closed in packages etc . Did anyone have a clue what's happening?I can't fine anything wrong with food . I search in the internet but can't find anything either what's happening?will be nice if anyone knows what's happening it's broken?
Kenwood American fridge freezer
Kenwood fridge freezer utter waste of money. 6 months in it stopped producing water through the filter then after a year the ice packed up tried everything to get it fixed With no luck and struggled to find someone to come take a look at it! It’s now 3 year old it’s stop freezing and defrosted everything. Troubleshooted but no change! Time for a new fridge freezer and I would never buy Kenwood again!
Kenwood american fridge freezer…Rubbish.
Kenwood american fridge freezer ksbsdix16, three and a half years old and already the freezer has packed up, do they not make things to last anymore, paid over £700 from Curry's, be warned these things aren't what they're meant to be, this is my second American fridge freezer and that one couldn't be repaired.
American fridge freezer
American fridge freezer, less than 2years old purchased from curry’s, Ice compartment motor has stopped working and all sorts of noises and banging coming from the freezer itself, as the others have wrote I would steer very clear from Kenwood fridge freezers, LG is the way forward like our old fridge freezer, we were drawn in by the price of this Kenwood, but that’s really been reflected in its substandard quality and reliability. Poor show Kenwood
This is a dreadful company
This is a dreadful company, just don't bother buying a mixer from them, it's not worth the bother.
I am in the shielding group and bought a Kenwood Kmix, the first time using it the cheap plastic rign holding the jug/bowl in place broke.....three months later I am STILL waiting for a replacment under the warranty. Customer service dept' have lied to me on w weekly basis.....sometimes three times in one conversation. They couldn't care less that they have sold a substandard item and have no intention of offering a solution........you are better off buying a cheaper version from an online auction site.
A truly sh@# product with even sh@#ier Customer Service
My American style fridge freezer’s freezer compartment stopped working. 20 months old. Tried to phone Currys and got through after 25 minutes to a dodgy phone line which then died. Tried again..25 mins later I got through to a human voice. She said she’d have to transfer me...then it went dead. I then spent a lot of time looking on the internet for a Kenwood voice to talk to. This was another waste of time. The fridges are sold uniquely by Currys , who are the only people contactable ( or not!) in the event of breakdowns.
Day 2: Tried again . Got through after 23 minutes. Explained that line would probably go dead so asked chap to take my number and call me back if we got cut off. He did so and said he would. It did go dead and I never heard from him again.
Nice.
Day 3: thought I’d try again. Then thought life’s too short. So I didn’t.
Today: review time. If anyone from Kenwood would like to contact me then I’d be pleased ( and surprised ) to hear from you. I’m on 07962240211.
Your product is shocking. Your customer service non existent. Scandalous really if you think about it...
Kenwood American style Fridge Freezer
I bought a Kenwood American style Fridge Freezer three years back. It has been giving me problems from about 15 months. Unless you have paid extra insurance the customer services is really poor. I was offered a repair with a 12 month guarantee for a problem that looks like a design fault. I have then found out these units although having the name of Kenwood are manufactured exclusively for Currys and are of poor quality. I would advice you to take a 5 year cover if you do buy as they are competitively priced.
Non existent customer service
Bought a Kenwood FDM30 food processor from Costco. Not cheap, powerful motor but after a month or two the drive started to emit a high pitched whine and cutters refused to turn, rattling sound inside. Customer service lines not working under Covid so sent email early May, 2 months on no response. Advised to use chat line this not operating either. What to do? can't progress further. Will not be buying any Kenwood product again if this is a measure of customer service!
RUSTY KENWOOD MICROWAVE AFTER 3 MONTHS
I used my last microwave for over 5 years so I was taken back when only after 3 months my new Kenwood 800W 20 litres Solo Microwave had started rusting inside.
The paint on the inside of the door is totally damaged and peeling but worse still the underneath of the plate is now totally rusted. When I open the door of the microwave, all I can smell is rust!!!
Do not buy a Kenwood Fridge or Freezer.
Do not buy a Kenwood Fridge or Freezer.
Our fridge cost £660 and stopped working after 3 years. There were no guarantees or back up from Kenwood
Slimline integrated dishwasher
We remodeled our kitchen and purchased the Kenwood KID45S16 integrated slimline dishwasher from Curry's. The machine developed an F5 error and won't complete any wash cycle. This has happened just outside of it's warranty. It would be an expensive fix so instead it's going to the scrap yard! So disappointed. We had a cheaper brand in our old kitchen that lasted so much longer than this one. Never again!
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