KeraFiber.com Reviews 636

TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

Delivery to UK took 2 weeks got an apology but not good enough. Also make sure you read description as bottles are really small, not what we expected, shampoo and conditioner bottles are probably half... See more

Rated 1 out of 5 stars

They're just straight up ignoring my multiple emails querying my order. Placed 5 weeks ago and never received, emailed support on 3 different occasions, not one reply. They've straight up just took my... See more

Rated 5 out of 5 stars

Upon reading the adds for Kera Fiber I actually laughed when I discovered you sprinkle the fibers to your existing hair. I thought this must be another ridiculous product which will never work. I w... See more

Rated 1 out of 5 stars

I got some of the Kera "hair building" Fibers, and applied after washing my hair, without ANY noticeable effects, so as an experiment I brushed some straight onto my eyebrows where I could see immed... See more

Company details

  1. Wellness centre
  2. Cosmetics shop
  3. Toiletries Shop

Information provided by various external sources

KeraFiber helps in instantly building your hair with natural keratin protein fibers. Adds thickness and fullness to your hair in seconds. Why Use KeraFiber Hair Building Fibers? * KeraFiber instantly thickens thinning hair * Kerafiber is 100% All-Natural organic keratin protein * KeraFiber is completely undetectable * KeraFiber gives volume to your hair


Contact info

3.0

Average

TrustScore 3 out of 5

636 reviews

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Rated 5 out of 5 stars

Great product Great price Great service

Have bought from this company now for last couple of years. The product is good and works. My wife is very happy with it. Always delivered quickly and well packaged. Would certainly recommend and will certainly use again.

16 March 2016
Unprompted review
Rated 3 out of 5 stars

Like product, took 9 days to deliver...

The product is good and works well, the problem I had was this time it took 9 days for me to receive it. I ordered two large powders and received six small ones. That tells me you were probably out of stock on the large size that I find easier to work with.

16 March 2016
Unprompted review
Rated 4 out of 5 stars

good product, I will reccomend.

Website said delivery in 3 days within US, Three days later my package was still in FL, I should've received it on Thursday, I did on Saturday. Other than that way better product than others. Grams are only 12 instead of others(usually 15gr) and over price for 12 gr only. If you fix the price I will get it more often.

2 March 2016
Unprompted review
Rated 1 out of 5 stars

Unhappy customer

I initially ordered a pack of the fibres and a pack of the spray, shampoo& conditioner !! When I got to checkout an offer came up to but it all as a set which was obviously cheaper which I decided to do for obvious reasons having never tried the products.

As I always do when purchasing things online I checked my bank and found they had taken 3 lots of payment out. I did ring within minutes of ordering to see why they had taken 3 payments. They couldn't do anything about it because it was after office hours.

I rang back on the Saturday and they couldn't help and they informed me somebody would ring back Monday morning they didn't.

I rang again on Wednesday again with no joy they would look into it.

Basically I have called 5 times between 13/02 to 17/02 to try to sort this out to no avail. I was told that i would have to pay postage to return the items which I feel is out of order as I only wanted one combo pack.

On one of the calls the lady I spoke with said she would send me a wonder brow pack that had been returned to try but I have never received it.

I do not understand why firstly 3 lots of money had been taken from my account, secondly why somebody couldn't have stopped it from being dispatched as I called within minutes of placing the order, thirdly why didn't someone call when they said they would.

I feel this should have been sorted on the same day to avoid any of this and I see no reason why I should have to pay for the return of the product,

Hopefully you can sort the mix up out ASAP.

Thank you

27 February 2016
Unprompted review
Rated 5 out of 5 stars

Fabulous and Fantastic

Ketamine is soooo amazing it helps your embarrassing moments. I suffered from hair loss due to my menopause. Every women has different effect when it comes to menopausal stage of her life. Mine is bad my hair is thining, and K ERAFIBER helps a lot to cover my thining spot of my head. I just wish I could afford to buy this stuff all the. Thank you K erafiber.

25 February 2016
Unprompted review
Rated 3 out of 5 stars

delivery

You have said in your email that delivery time för Europe take up to 7 working days, but I live in Sweden and I have ordered almost 2 weeks but i have not recieved my order yet.

Best regards

20 February 2016
Unprompted review
Rated 3 out of 5 stars

Kera Fiber Powder

I'm the daughter who does my mom's hair. I love that this fills in the balding area, however (unless I'm doing it wrong) it tends to clump in areas and is noticeable. If I shake it from a distance onto he hair it really does a great job and makes her hair look much fuller.

I do wish there was a discount for continuous orders besides the $5.00 off.

6 February 2016
Unprompted review
Rated 5 out of 5 stars

KeraFiber

The product is easy to use, and does exactly what it says it will do.Gives confidence back to have a full thick head of hair again.

6 February 2016
Unprompted review
Rated 1 out of 5 stars

2 weeks and still waiting!

I placed an order on 16th Jan...ended up chasing via email after a week and received no response. Then rang to chase up again and was told there was no specific reason the order had not been dispatched. I was told it would be with me in a couple of days...3 days later no show so I emailed again and yet again no response. I then rang again and was given the same reason and reassured the items would be dispatched and with me in a couple days. So again it's now day 3 and still no delivery! What's more the money has been taken from my bank account.

1 February 2016
Unprompted review
Rated 5 out of 5 stars

BrilliantI

KeraFiber has been a lifesaver for me.My confidence is better since using this product. The advisers are helpful and polite and I have recomended the product to various friends.

29 January 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant product

This product is magic. I have a thin patch (where I sleep on it) and just using this in this area makes it look as though it is my normal hair. I would recommend this to anyone who has a problem with thinning hair. A common problem when you age.

28 January 2016
Unprompted review

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