I purchased a thick, nice-looking, Honey wall clock, but received a clear piece of plastic 1/8 of an inch thick with a sticker on it, not the attractive clock that appears in the advertisement. I... See more
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Company details
Written by the company
We have a team of professional designers to provide stylish, personalized gifts. You can use your lover’s name and/or photos to create unique and practical souvenirs on those special days. We will help you capture those precious moments and keep them close to your heart. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. We guarantee fast, professional, and timely deliveries because customer satisfaction is our number one priority.
Contact info
Room 605, No. 10, Jinzhou North Road, Cangshan District, 350007, Fuzhou, China
- support@kespire.com
- www.kespire.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 1 month
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Rip off
Rip off! Looks nothing like advertised!
Stay away! It’s a scam!!! You will not be happy with the product and they will tell you they need more money to fix it how it should have been in the first place. Still trying to get my refund and send this unusable “product” back to CHINA because they are NOT made in Florida as the website says
Google “Kespire reviews”!
Also see the Better Business Bureau’s C- rating
“THIS BUSINESS IS NOT BBB ACCREDITED”
RIP-OFF COMPANY
I paid $48.99 for a Bangle Bracelet when it arrived it was the wrong size. When I tried to find out how to return it to get replacement it tells me to go to an email address which does not exist. So I guess I'm just out that money. I WOULD NOT RECOMMEND THIS COMPANY TO ANY ONE. IT IS A RIP-OFF. I have learned my lesson to read reviews before I buy.
STAY AWAY!!!
By far the worse experience. Company is terrible to deal with. I’ve been waiting on an order for a month (also paid express shipping that was supposed to take 3-5 days)
Stay far away and spend your money else where!
not recommended
not recommended. Poor product quality. Wallet fell apart after 3 months. They do not accept complaints.
It’s a scam do not buy from them!
To say I am disappointed is an understatement!!!!! This company is not cheap and the products I received are NOTHING what they offer on there website. It is a scam people so avoid them please. If I could have given them a zero star I would have because they do not even deserve a 1 star. Absolutely disgusting.
Aero
Received my order today ...it is absolutely beautiful .I can't thank yous enough .I will definitely purchase from here again.
Do NOT buy anything from this company
Do NOT buy anything from this company. RIP of merchants and you are not cover by paypal when using to pay either. Order a lamp with personalised picture and get a piece of acrylic and picture looks nothing like us, instructions say lamp but no lamp, when i query it they they say to go onto a random website to pay more for them to do reprint.... who goes onto a random website to pay more money....DO NOT USE.......
ONLY GAVE ONE STAR BECAUSE IT WOULDN'T…
ONLY GAVE ONE STAR BECAUSE IT WOULDN'T LET ME DO NONE.. ABSOLUTELY SHOCKED WITH WHAT THEY SENT ME.. NOW I'M GOING TO STRUGGLE TO GET MY MONEY BACK..
PLEASE DO NOT ORDER FROM THIS PLACE!!
MAD AF
POORLY MADE DOSE NOT COME WITH PLUGS JUST A CARD NOT LIKE THEY PICTURES IM REALLY UPSET WISH I COULD POST PICTURES
AWFUL PLEASE AVOID
AWFUL PLEASE AVOID
The silver ring was actually plastic, the lettering was not straight. Fast delivery was 2 weeks!!
Contacted them they initially said it looked fine, eventually they moved to offer a 15% refund minus delivery fees.
It is a Chinese company with little to no standards, pay a bit more and get this from reputable UK company.
DO NOT ORDER !!!!!!!!!!
DO NOT ORDER !!!!!!!!!!
FALSE INFORMATION !!!!!!!!!!!!!!
Absolutely so disappointed in the…
Absolutely so disappointed in the personalized wallets I ordered. They were Christmas presents of all things. We just had Christmas yesterday 01/15. When they opened the wallets, the pictures were not even close to the pictures I sent in. I ordered 4 wallets. I would NEVER buy another thing off this company. Horrible Horrible experience
What a joke
What a joke! Don’t waste your money, looks like a 10 year old did the drawing of the supplied photo, my husband trashed it and was too embarrassed to give as a gift
TERRIBLE 0 STARS
Terible still wiating on my order from novmeber DONT NOT GIVE THESE PEOPLE YOUR MONEY.
If I was possible to give a 0 review i would.
If I was possible to give a 0 review I would.
Order placed in October and still hasn't arrived. Kespire refuse to give refund even though realistically this product is not going to arrive.
Tryed to reach out about the problem on…
Tryed to reach out about the problem on my order, no one responded. Very disappointed with what I got for my wife the picture was backwards and screen was covered in scratches and I paid extra for engraving and didn't get that aswell. If your trying to by a Gift for someone you care and love please stay away for this site.
Don't trust your money
Not serious salesman, business or shop or whatever it is... They don't send what they promised and according their advertising products... At least from my order the half of the products were ok but for the other half he insisted that it was good even though was not at all good... He refused to pay back. So i lost my money... Better throw the money in the bin rather than ordering from him
Terrible service
Terrible service, terrible product no customer guarantee or satisfaction at all unless you send them more money which I refuse to do, DONT USE THIS COMPANY
been mugged off
Bought a personalised moon lamp for my girlfriends birthday and paid an extra £20 for expedited shipping. The gift took over 2 weeks to arrive and looks absolutely nothing like those on the website. Been completely mugged off tbh not happy at all
DO NOT USE
Ordered a piece of jewellery for grandma's birthday (£40) waited three weeks. Got an email saying it had been delivered. I checked my ring door bell, no sign of anyone. I then watched back footage, no sign of any delivery. I emailed the Company asking for proof of delivery and they sent me a picture of a package in my front garden I'm assuming their courier threw there. (I live on a main road) when I got home the parcel was nowhere to be seen. I'm guessing it was stolen. Now I know this isn't kespire fault as such and more a hermes issue but I contacted them about it and the customer service was horrendous. I was told that "if I didn't receive the item it was my problem" and I couldn't get a refund. They offered to send me another necklace if I paid again, and refused a refund full stop. Absolutely disgusting when I spent £40 with them, however if id know it was delivered by hermes I'd probably never have bothered either.
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