KeukenConcurrent Reviews 

Super positive experience with KeukenConcurrent! I appreciate the diversity of choice that was just enough, speed of delivery and payment conditions. The fact that you can choose any brand of the keukenapparatuur was another positive factor to order here. Sales manager Marco Dijkgraaf at location in Amersfoort was super helpful, patient and 100% client oriented. Would definitely recommend KeukenConcurrent to my friends!

We bought our first kitchen yesterday and are very happy with our experience at Keuken Concurrent Amsterdam-Westpoort.
Our sale representative Demian Opmeer really took the time to listen to our wishes and build our dream kitchen at a reasonable price. He honestly advised us on the good and not so good choices and proactively found alternative solutions when necessary.
We would certainly recommend the company and Demian!
Thank you!

We went to Keuken Concurrent 12th of August to ‘just have a look’ for some kitchen ideas. Ended up buying a kitchen that day. Audrey Reep our sales representive took the time to work out the wishes we had which formed into the kitchen we had in mind, within our budget. Thank you for your service!

Went here 29 juli at Heerlen. Audrey Reep was a very social and enthusiastic saleswoman. There was a tactile click. Top that time was taken.

After all, it is a purchase for a longer period of time.

Thank you Audrey

Our experience with Keuken Concurrent was far from a positive one.

Mr. Silvan from Villa Arena was very nice and friendly until we signed the contract, after that, everything changed.

When making the plan, we have clearely explained what we want such as the shape, color, dimensions, apliences, etc.
The answer of Mr. Silvan was YES, all possible.

All good until the next day when he called us saying that the dimension of the microvawe is too big and we need to change.
Strange enough thinking that the Keuken Concurrent expert didnt realise that the size will not fit.
Since we chose all the appliences matching with the others we had to change everything to match with the new model.
Of course, we also had to pay more and this one was the first major mistake.

The delivery went smoothly, same the montage.

Just that, after everything was on place we have realised that 2 other major mistakes have been made.

We asked that the upper cabinets should be high untill the ceiling.
The sepcialists answer was yes so we have prepared the walls according to that.
We were shocked to realise that actually, the cabinets were way smaller and the gap between them and the ceiling is arround 60 cm.
Of course, we had to spend money and time again to paint the wall behind.

And this is not all.
When choosing the dishwasher, we showed to the specialist a model of Siemens that was exposed in the showroom.
Of course, the answer was again yes!!

The model that we got is a completely different one, the cheapest that they have in the catalogue!!!

We called them and explained the situation and we have been told that the manager will be informed and contact us with a solution.
Twoo weeks passed and still got no solution but every time the same answer: “our manager is busy with it “

The best help given at KeukenConcurrent Barendrecht. Rachid Lalaut listened and was patient and drew me a new design when I asked for some slight changes in order for me to keep my Boretti Oven.I left the store with a big smile and very happy.I cant wait to cook in my brand new KConcurrent kitchen.

Very nice people who helped us a lot to pick our new kitchen.

Perfect service from Toon Verpoort

Think 1000 times before you commit to these people.

I decided to buy kitchen with them and signed the contract. I also paid 15% initial amount that we are supposed to pay. And later cancelled within few hours. It has been more than 2 months since I cancelled it and no one is ready to take the ownership of the return of the money.

People in outlet says it is with head office. Customer care team does not have clue about this and routes the request to the same outlet. They do not even respond to emails. I got atleast 2 calls everyday to reconsider my cancellation but now mail to even get the response to email. How do these guys expect people to believe in their service after one buys kitchen?

I am not sure if I have any route left apart from waiting. I am not even sure if I can legal route.

Importantly: These people do not mention that you have 48 hours time to cancel the contract. Please bear this in mind always. It is not standard 14 days or 30 days.

My husband and I went to look at a kitchen two years ago it was late in the evening and we spoke to two showmen.

We told them we didn't want to purchase a kitchen as yet since we didn't decide on a house. They told us they had a 50% discount which would end soon so we should just have a look at some options.

They made a preview of a few options that we would potentially like and gave us an information package. My husband returned to the store a few days later to inform them that we would not go ahead with the order.

Two years later and we received a bill for 1630,13 euros. After calling customer care they explained that apparently, we had made an "order" which was never canceled. How ridiculous!

My initial reaction from this company is that the showmen need to make a sale so they trick people into signing things without fully explaining or misleading them. Customer care showed no empathy when I spoke with them. I will not stop until I get this resolved.

We are still waiting to hear back regarding the cancellation of our order that was cancelled on the 9th of November 2017 (within 24 hours after placing the order). Up to this day we have not received any emails confirming that the order was cancelled. In addition, emails sent to the company are not being replied to. Workers at the keukenconncurrent have no idea of how long this process takes. I believe that a company with so many clients should have an estimation of how long a process like this should takes, given the fact that hundreds of costumers have cancelled their kitchens in the past.
Almost 2 and a half months after cancelling our order and multiple attempts to communicate with someone from keukenconcurrent, we are still waiting on a confirmation and mostly on our money. We do not understand how it can take longer to receive our money back than it would have taken to receive our order.
Solution: Send us our money ASAP.

Jullie mogen ook in het nederlands reageren. Wij zien jullie reactie tegemoet.

Sammi was our consultant in the Utrecht showroom and in the end he earned our trust and we ordered a kitchen with them. He helped us by giving good advice and pointing out important aspects to take into account for our custom kitchen. He was also flexible and able to tailor the end result based on our wishes.

Today I went to Keuken Concurrent in villa arena Amsterdam with intension to look around. I was approached by a shop assistant and he mentioned a great deal of today. He said that there is a 50% discount which i can get today and only today. Initially, i was not sure if i should decided directly as i need to see the market price. The shop assistant and his colleauges were pushing me around to make a decession today as no otherway to get a cheaper kitchen with the other competitor. When I got the details list of what I ordered, I just got a total price and they did not want to give me the breakdowns, which I believe this is already breaching EU law regarding to transparancy. I believe with what they said and put trust with the price that they give. However, once I am home and i digged a bit more about the market price, including all appliances that i choosed, i can confirmed that all materials and appliances that I ordered were not at the level of quality as the shop assistant said and the price were not discounted at all. IT WAS EVEN MORE THEN MARKET PRICE!!! I really felt I was tricked and, additionally, i was not 100% explained about general terms and condition, specifically about cancellation terms. As a foreigner, who does not speak fluent dutch, supposedly get more time to think and understand about the offer. Seems, the shop assistant did not let me to have this. I really want to cancel my order and i want to get a refund for 15% down payment. I will definately escalate this issue, if keuken concurrent do not follow up on my complaint and handle my request immidiately. I made this complaint on 18/12/2017 which is one day after I ordered the kitchen. In accordance to general terms and conditions, i have 2 working days to cancel without the cancellation fee and therefore i am claiming my right to cancel the order and to get a refund of my downpayment / advance payment.

I have just purchased a complete kitchen via Keukenconcurrent Arena.
Online i requested for an appintment and the next day I was called back. Great so far!
Stephanie welcomed my mum and myself warmly and asked the right questions before starting the design of the kitchen. She is very customer oriented, transparant, enthousiastic and warm to talk with. No strings attached, no small letters in the contract, she will do her utmost best to deliver your dreamkitchen within your budget, that is her mission. If it does not fit within budget, she will tell you but immediately offer another solution. I have had a great experience so far with this company and I am so happy with the outcome of the design. Stephanie and I created a dreamkitchen within my budget, I cannot be a happier customer. Her colleague Joost also did a wonderful job in thinking with us for creative solutions. Well done Keukenconcurrent Arena!
I can recommend this company to all who values top customer service and a top quality kitchen for a nice price.
The kitchen will be delivered in 3 months, but I am sure this will be done in line with my experience so far, good and professional.

I think this business is successful as you have a professional team here in amsterdam ( Arena Vill) NL.
Congratulations and congratulation

I just want thank for all your professional team here especially Alex
They are very kind, friendly with fantastic idea.
I went to your shop just for looking to design after a short conversation with Alex, I decided to sign contract with your company
They adjust my kitchen with my budget and manage everything patiently
I’m sure your installation team are professional and patiently like Arena Vill’s team.
Cheers,

Service was perfekt door keukenconcurrent thx👍

Very good reception at the store, sales manager was very professional and gave good advice. Delivery was on time and installation was quick and professional. Everything working well. There was additional request to the sales manager to order extra wood board to cover hole between the wall and kitchen - the manager promised to call back last Monday but never did.

I have nothing bad to say about keuken concurrent the the service is good and their employes are very friendly