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KeukenConcurrent Reviews 

11,389
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

There is nice showroom with a lot options. Personnel is not try to sell you a kitchen, they want you to have a kitchen which is suitable for your house and makes you happy. Especially, we are thankf... See more

Company replied

Rated 5 out of 5 stars

We purchased our new kitchen from KeukenConcurrent Amstelveen and were helped by Fuat Burkan. Fuat has a great personality and was extremely patient and helpful. We had been to other kitchen pro... See more

Company replied

Rated 4 out of 5 stars

Good experience except for the After Sales and Customer Services. It's not possible to contact them via phone number. You need to use the online Klantportal which is convenient, but it's not functio... See more

Company replied

Rated 1 out of 5 stars

The worst customer service experience. Pressure to cut the deal today after show the offer. Trying to convinced that the best options are available only today. That concurentie does 7x kitchens where... See more

Company replied

Company details

  1. Kitchen Furniture Shop
  2. Kitchen Renovator
  3. Kitchen supply shop

About KeukenConcurrent

Written by the company

Bij KeukenConcurrent garanderen we de laagste prijs voor jouw nieuwe keuken! Daarnaast leveren we elke week meer dan 400 keukens, hebben we een ruim assortiment en hebben we een eigen montageteam dat bestaat uit vakmensen die gedreven zijn om iedere dag de keuken perfect te monteren.

Laat je adviseren en bekijk de mogelijkheden voor jouw nieuwe keuken tijdens een vrijblijvend adviesgesprek in één van onze 45 winkels.

  Plan jouw afspraak  

 

  Bereken wat jouw keuken kost  

KeukenConcurrent

Written by the company

✔️ Gegarandeerd de laagste prijs van Nederland!
✔️ De snelste levertijd van Nederland

Contact info

4.2

Great

TrustScore 4 out of 5

11k reviews

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4.2

All reviews

(11,389)

505 reviews in the last 12 months

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Rated 4 out of 5 stars

Great Response,service and customer …

Great Response,service and customer orientation.Good Job Abdel. Thx

14 October 2017
Unprompted review
KeukenConcurrent logo

Reply from KeukenConcurrent

Dear mr Deoras,

Thanks for the great review. I will share it with Abdel.
We wish you a lot of cooking-fun in your new kitchen!

With kind regards,

Wendy Kuiper - KeukenConcurrent

Rated 1 out of 5 stars

Cancellation policy on a split order

Bought a great kitchen - which we are really satisfied with (4* rating). Then we also made a bi-kitchen, for our extension - however, the extension wasn't build at the time - so we could finish the kitchen. Amstelveen advised us to split it into two orders, so we could see how the second kitchen would fit. In the end it turned out that we wouldn't like to have the bi-kitchen anyway. But we cannot cancel without paying the cancellation fee! I understand if we spent a lot of time designing the kitchen and in the end didn't buy anything - but we did put an order in and paid for one kitchen. So seems highly inflexible that the store manager refuses to just cancel the second kitchen without receiving a cancellation fee. (1* rating for customer service and putting yourself in your customers place)

Follow up, yes keuken concurrent was in contact with us, stating that no matter how many kitchens you buy, they will still want their 500 € if you decide not to have one of them....!! Only advise, choose another company !
I know that will be what we will do next time and what we will tell our friends !!! So in-flexible and strange policy, whould understand if you didn’t buy a kitchen and had taken up their time, but this is just BAD CUSTOMER SERVICE!

12 October 2017
Unprompted review
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Reply from KeukenConcurrent

Dear Mrs Steiness,

We're very sorry that you feel this way. I understand that one of mij colleagues has contacted you about this and explained our position in this matter.

With kind regards,

Wendy Kuiper - KeukenConcurrent

Rated 4 out of 5 stars

Good service

Bought my kitchen in The Hague, perfect advice and help from Branko Hoogdorp (waldorpstraat)! Thanks for the kitchen.

18 September 2017
Unprompted review
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Reply from KeukenConcurrent

Dear Sir Verschuren,

Thanks for this review! Have fun with your new kitchen.

Sincererly,

Elin - Webcare KeukenConcurrent

Rated 1 out of 5 stars

Horrible Keuken dealer

The Kitchen that was designed for me was very basic and the appliances were from whirlpool and the price quoted was 21000 euros and after discount it was offered to me for 13000 euros.(seems 50% discount). I was surprised how could the small kitchen as the one i was designed could cost to 13000 euros as it did not even have enough upper and lower cabinets and it had the most basic design.

The person who designed the kitchen for us also lied to us that it was the last day the 50% korting offer that Keuken Concurrent, as I can still see the offer ongoing. We got cheated literally.

Additionally, as we are not native Dutch, no one really explained to us the cancellation policy, it comes to me as a surprise that we are expected to pay 1000 euros if we cancel our kitchen after 2 days. If this was told to me i would have never opted for the Keuken Concurrent.

I am a non-dutch speaking person and i have every right to know what is being sold and we had even let the administrative personnel know this and asked her to explain the documents to us. This cancellation clause was never read out to us and explained at all.

This cancellation policy wasn't even communicated when i was also asked to pay 300 euros as initial deposit.

I am extremely unhappy about keuken concurrent that they are not truthful with customers in all aspects.

Over the last weekend we visited few Keuken showrooms to further understand the market prices and the real price of the model we intended to buy from Keuken Concurrent.

To my surprise there was a huge difference of more than 4000-5000 euros. Actually for the same money I am getting better designed kitchens with appliances from Bosch and Siemens.

I did went to cancel the kitchen but till now i did not get any response from them on my 300 euros. Every time i call and ask them my money they simply say they dont know when i would get it and ask me to wait for the higher management to reply via call. I seriously dont know when the higher management would call me and give my valuable money.

I advice every one not to choose keuken concurrent and get cheated.

My only question to keuken concurrent employees - When you are so interested to get the money as initial deposit , why do you not return the amount back immediately when cancellation was made with no fault from the customer end???

15 April 2017
Unprompted review
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Reply from KeukenConcurrent

Dear mr/miss Uma,

I'll send your message to my colleague, he will contact you.

Sincerely,

Robin - Webcare KeukenConcurrent

Rated 5 out of 5 stars

Excellent service and great knowledge

When choosing my kitchen, Martijn Bijl (Breda) was very helpful without pushing me into decisions I didn't want to make. He kept my budget in mind without crossing it. He has a lot of knowledge and knows what the client wants and what is suitable for them. I would recommend him to any one! Thank you Martijn for your dedications.

20 March 2017
Unprompted review
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Reply from KeukenConcurrent

Beste mevrouw Linssen,

Thank you very much for your kind words, for Martijn and for the KeukenConcurrent.
We hope you will enjoy your kitchen for a long time.

With kind regards,

Yasmin - Webcare KeukenConcurrent

Rated 4 out of 5 stars

Good!

Considering the price and its quality, it is worthwhile!

13 March 2017
Unprompted review
Rated 1 out of 5 stars

Very poor service by the installation team

Installation team was very bad. Person who did the installation was very amateur and the washing machine was placed such that it was vibrating uncontrollably and it even spoiled the flooring.

10 December 2016
Unprompted review
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Reply from KeukenConcurrent

Dear mr Palanisamy,

That is very sad to hear, that is never our intention. I will send this message to my colleague from customer support. They will contact you on monday.

With kind regards,

Yasmin - Webcare KeukenConcurrent

Rated 5 out of 5 stars

Behoeft geen nadere toelichting. Super!!!!!!

Super!!!!!!!!!!!!!

6 October 2016
Unprompted review
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Reply from KeukenConcurrent

Beste meneer/mevrouw Wichers,

Bedankt voor uw super review. Uw enthousiasme is waar we het voor doen. Mochten we u in de toekomst ergens mee van dienst kunnen zijn dan vernemen we dit graag.

Met vriendelijke groet,

Teun - Webcare KeukenConcurrent

Rated 5 out of 5 stars

Excellent service and good quality of products

We are very happy with the service and the good quality in Keukenconcurrent. The salesman Robert Sabat was very kind and willing to offer the best options according to our project.

27 September 2016
Unprompted review
KeukenConcurrent logo

Reply from KeukenConcurrent

Dear mr/miss,

Thank you for your positive review! I'll make sure that your compliment reaches my colleague.
I hope you'll enjoy your kitchen.

Sincerely,

Robin - Webcare KeukenConcurrent

Rated 5 out of 5 stars

top service

I have a very good service from kc sierenborch Amsterdam
thanks
Youssef

22 September 2016
Unprompted review
KeukenConcurrent logo

Reply from KeukenConcurrent

Dear miss/mister Dos Santos,

Thank you for your kind words. I wish you lots of fun with cooking in your new kitchen.

With kind regards,

Teun - Webcare KeukenConcurrent

Rated 5 out of 5 stars

A Special Thank You to Robert Sabat

I moved from a house in Zeeland to an apartment here in Gelderland..and needed a new practical kitchen reasonable PRICED with all the amenities to make life easy...
Went to Keuken Concurrent as they had a 50% discount + montage. Robert Sabat was very patient and did his best to design the kitchen. Am very pleased with the outcome. So Thank you once again.

8 September 2016
Unprompted review
KeukenConcurrent logo

Reply from KeukenConcurrent

Dear miss/mister Wong,

Thank you so much for your kind compliment. A good price for a beautiful kitchen is what we try to achieve.
I wish you a lot of cooking fun in your new kitchen.

With kind regards,

Teun - Webcare KeukenConcurrent

Rated 4 out of 5 stars

Excellent Service

We bought our kitchen from Keukenconcurrent Leiderdorp. The initial negotiations were tough (The only reason for 1 less star).

Once the agreement were in place (thanks to Joey Schindler) everything went well. The contractors from the company were excellent and were of great help, both interms of getting the measurement right and to installing perfectly. The kitchen looks great, and we are happy.
The after-sales service is excellent, we missed a backsplash and a couple of corners in the delivery which they managed very effectively in the following weeks.

Overall a satisfied customer.

1 August 2016
Unprompted review
KeukenConcurrent logo

Reply from KeukenConcurrent

Dear Sir/Madam,

Thank you so much for sharing your experience. Nice to read that you are so satisfied.
I want to thank you for the nice words and lots of fun on your new kitchen.


Best regards,

Chris - Webcare KeukenConcurrent

Rated 4 out of 5 stars

Good service !!! value for money !!!

Recently we purchased a kitchen from Keukenconcurrent at Son. We really had good advice from our adviser (Bunyamin Ozdemir) throughout our process of selecting different choices for workplate, cabinets and equipments etc. We also find this shop as having good value for money.
Kitchen is yet to delivered. So far everything is good. I will update after it gets delivered and installed.

7 March 2016
Unprompted review
KeukenConcurrent logo

Reply from KeukenConcurrent

Dear sir/madam,

Thank you very much for your kind words. We are very pleased that you found tour dream kitchen at KeukenConcurrent.

We like to hear from you when the kitchen is installed.

With kind regards,

Yasmin, Webcare KeukenConcurrent

Rated 4 out of 5 stars

Good

Good service and good information however, be very carefull before placing your signature as you will be obliged to pay 30% of the total price of the kitchen if you decide/or due to unforeseen circumstances, you have to cancel your order

8 October 2015
Unprompted review
KeukenConcurrent logo

Reply from KeukenConcurrent

Dear sir, madam,

Thank you for sharing your experience at KeukenConcurrent.
Enjoy your kitchen!

Sincerely,

Teun - Webcare KeukenConcurrent

Rated 5 out of 5 stars

Great service

Absolutely fantastic service from the beginning of the consultation to the end of the installation. Not even a single piece of complaint. Highly recommended.

28 August 2015
Unprompted review
KeukenConcurrent logo

Reply from KeukenConcurrent

Dear sir, madam,

Thank you for your positive review.
We are happy to read that you are happy and like to thank you for your recommendation.

With kind regards,

Chris - Webcare KeukenConcurrent

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