There is nice showroom with a lot options. Personnel is not try to sell you a kitchen, they want you to have a kitchen which is suitable for your house and makes you happy. Especially, we are thankf... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
There is nice showroom with a lot options. Personnel is not try to sell you a kitchen, they want you to have a kitchen which is suitable for your house and makes you happy. Especially, we are thankf... See more
Company replied
We purchased our new kitchen from KeukenConcurrent Amstelveen and were helped by Fuat Burkan. Fuat has a great personality and was extremely patient and helpful. We had been to other kitchen pro... See more
Company replied
Good experience except for the After Sales and Customer Services. It's not possible to contact them via phone number. You need to use the online Klantportal which is convenient, but it's not functio... See more
Company replied
The worst customer service experience. Pressure to cut the deal today after show the offer. Trying to convinced that the best options are available only today. That concurentie does 7x kitchens where... See more
Company replied
Written by the company
Written by the company

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Response,service and customer orientation.Good Job Abdel. Thx

Reply from KeukenConcurrent
Bought a great kitchen - which we are really satisfied with (4* rating). Then we also made a bi-kitchen, for our extension - however, the extension wasn't build at the time - so we could finish the kitchen. Amstelveen advised us to split it into two orders, so we could see how the second kitchen would fit. In the end it turned out that we wouldn't like to have the bi-kitchen anyway. But we cannot cancel without paying the cancellation fee! I understand if we spent a lot of time designing the kitchen and in the end didn't buy anything - but we did put an order in and paid for one kitchen. So seems highly inflexible that the store manager refuses to just cancel the second kitchen without receiving a cancellation fee. (1* rating for customer service and putting yourself in your customers place)
Follow up, yes keuken concurrent was in contact with us, stating that no matter how many kitchens you buy, they will still want their 500 € if you decide not to have one of them....!! Only advise, choose another company !
I know that will be what we will do next time and what we will tell our friends !!! So in-flexible and strange policy, whould understand if you didn’t buy a kitchen and had taken up their time, but this is just BAD CUSTOMER SERVICE!

Reply from KeukenConcurrent
Bought my kitchen in The Hague, perfect advice and help from Branko Hoogdorp (waldorpstraat)! Thanks for the kitchen.

Reply from KeukenConcurrent
The Kitchen that was designed for me was very basic and the appliances were from whirlpool and the price quoted was 21000 euros and after discount it was offered to me for 13000 euros.(seems 50% discount). I was surprised how could the small kitchen as the one i was designed could cost to 13000 euros as it did not even have enough upper and lower cabinets and it had the most basic design.
The person who designed the kitchen for us also lied to us that it was the last day the 50% korting offer that Keuken Concurrent, as I can still see the offer ongoing. We got cheated literally.
Additionally, as we are not native Dutch, no one really explained to us the cancellation policy, it comes to me as a surprise that we are expected to pay 1000 euros if we cancel our kitchen after 2 days. If this was told to me i would have never opted for the Keuken Concurrent.
I am a non-dutch speaking person and i have every right to know what is being sold and we had even let the administrative personnel know this and asked her to explain the documents to us. This cancellation clause was never read out to us and explained at all.
This cancellation policy wasn't even communicated when i was also asked to pay 300 euros as initial deposit.
I am extremely unhappy about keuken concurrent that they are not truthful with customers in all aspects.
Over the last weekend we visited few Keuken showrooms to further understand the market prices and the real price of the model we intended to buy from Keuken Concurrent.
To my surprise there was a huge difference of more than 4000-5000 euros. Actually for the same money I am getting better designed kitchens with appliances from Bosch and Siemens.
I did went to cancel the kitchen but till now i did not get any response from them on my 300 euros. Every time i call and ask them my money they simply say they dont know when i would get it and ask me to wait for the higher management to reply via call. I seriously dont know when the higher management would call me and give my valuable money.
I advice every one not to choose keuken concurrent and get cheated.
My only question to keuken concurrent employees - When you are so interested to get the money as initial deposit , why do you not return the amount back immediately when cancellation was made with no fault from the customer end???

Reply from KeukenConcurrent
When choosing my kitchen, Martijn Bijl (Breda) was very helpful without pushing me into decisions I didn't want to make. He kept my budget in mind without crossing it. He has a lot of knowledge and knows what the client wants and what is suitable for them. I would recommend him to any one! Thank you Martijn for your dedications.

Reply from KeukenConcurrent
Installation team was very bad. Person who did the installation was very amateur and the washing machine was placed such that it was vibrating uncontrollably and it even spoiled the flooring.

Reply from KeukenConcurrent

Reply from KeukenConcurrent
We are very happy with the service and the good quality in Keukenconcurrent. The salesman Robert Sabat was very kind and willing to offer the best options according to our project.

Reply from KeukenConcurrent
I have a very good service from kc sierenborch Amsterdam
thanks
Youssef

Reply from KeukenConcurrent
I moved from a house in Zeeland to an apartment here in Gelderland..and needed a new practical kitchen reasonable PRICED with all the amenities to make life easy...
Went to Keuken Concurrent as they had a 50% discount + montage. Robert Sabat was very patient and did his best to design the kitchen. Am very pleased with the outcome. So Thank you once again.

Reply from KeukenConcurrent
We bought our kitchen from Keukenconcurrent Leiderdorp. The initial negotiations were tough (The only reason for 1 less star).
Once the agreement were in place (thanks to Joey Schindler) everything went well. The contractors from the company were excellent and were of great help, both interms of getting the measurement right and to installing perfectly. The kitchen looks great, and we are happy.
The after-sales service is excellent, we missed a backsplash and a couple of corners in the delivery which they managed very effectively in the following weeks.
Overall a satisfied customer.

Reply from KeukenConcurrent
Recently we purchased a kitchen from Keukenconcurrent at Son. We really had good advice from our adviser (Bunyamin Ozdemir) throughout our process of selecting different choices for workplate, cabinets and equipments etc. We also find this shop as having good value for money.
Kitchen is yet to delivered. So far everything is good. I will update after it gets delivered and installed.

Reply from KeukenConcurrent
top top top service van Josef Westpoort

Reply from KeukenConcurrent
Good service and good information however, be very carefull before placing your signature as you will be obliged to pay 30% of the total price of the kitchen if you decide/or due to unforeseen circumstances, you have to cancel your order

Reply from KeukenConcurrent
Absolutely fantastic service from the beginning of the consultation to the end of the installation. Not even a single piece of complaint. Highly recommended.

Reply from KeukenConcurrent
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.