KeyMe Locksmiths - Freeport (3929) Reviews 4

TrustScore 3 out of 5

3.2

2755 IL Route 26 S, 61032 Freeport, IL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The cost is a bit too high; I realize the machine costs money, but the cost of making a key, from $.89 in 2021 to $5.00 in 2023 is more of an increase than my Army Retirement, Social Security ad VA D... See more

Rated 5 out of 5 stars

This was my first time using a KeyMe kiosk, and I wasn't sure how it would go. I had one key that made copies right away and one that had to be shipped to me. The ones at the kiosk were great, but one... See more

Rated 1 out of 5 stars

If I could leave minus review, I would. I called this company on Tuesday afternoon and made an appt for 4:00 pm to meet at my house and retrieve my keys, phone and wallet. Got home waited and waited... See more

Rated 1 out of 5 stars

Key cut on wrong side of key. I also tried to get a key for my truck cut and it said my key had a electronic component to it... it doesn't.


Company details

  1. Locksmith
  2. Emergency locksmith service
  3. Key Duplication Service

Written by the company

KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.


Contact info

3.2

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The cost is a bit too high

The cost is a bit too high; I realize the machine costs money, but the cost of making a key, from $.89 in 2021 to $5.00 in 2023 is more of an increase than my Army Retirement, Social Security ad VA Disability check. We Americans need to work together.
Positive; it was quick, convenient and the key worked.

4 October 2023
Rated 5 out of 5 stars

First time, great customer service

This was my first time using a KeyMe kiosk, and I wasn't sure how it would go. I had one key that made copies right away and one that had to be shipped to me. The ones at the kiosk were great, but one of the ones shipped to me wouldn't work and another was very stiff. I reached out to customer service and they gave me a full refund. I would definitely order from them again, fully recommend!

14 June 2023
Rated 1 out of 5 stars

If I could do a minus review, I would

If I could leave minus review, I would. I called this company on Tuesday afternoon and made an appt for 4:00 pm to meet at my house and retrieve my keys, phone and wallet. Got home waited and waited finally had a friend call them. She was told " Sorry we have no one available in your area. I had an appt for 4:00 yes miss, he won't be there. I suggest you call someone else." Now it's after-hours and the new locksmith has to charge me $310.00. Dont use KeyMe unless you want to take a chance on be stranded

20 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look