Keyzar Jewelry Reviews 

1,396
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning beauty of the products, often noting that the rings look even better in person than online. Many people highlight the outstanding and responsive customer service, describing the team as helpful and going above and beyond. The ordering process is frequently described as smooth and easy, with consumers appreciating the fast and timely delivery of their purchases. However, some people mentioned receiving an incorrect product, such as a different metal than ordered, or were disappointed with the ring's color upon arrival. A few others also felt product images did not accurately represent the item, specifically noting issues like a diamond's bowtie effect not being visible online.

What people talk about most

Product

Customers consistently express high satisfaction with the product, often describing their rings as beautiful,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight with the... See more

Customer service

People report positive experiences with customer service, highlighting its exceptional quality and... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast shipping and early arrivals,... See more

Order

Consumers find order to be a positive experience, with many praising the smooth and easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more

Company replied

Rated 5 out of 5 stars

Keyzar has the customer service most companies can only dream of having. They are so quick to respond, kind, courteous, and they go above and beyond for their customers. Living in another state makes... See more

Company replied

Rated 5 out of 5 stars

Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more

Company replied

Rated 5 out of 5 stars

Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more

Company replied


Company details


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4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,396)

319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was worried about ordering rings…

I was worried about ordering rings online. It was super easy to customize, and the ring's showed up looking better then expected. Keyzar made me feel comfortable the entire time. They also have excellent customer service. Would definitely order again.

14 January 2026
Rated 5 out of 5 stars

Keyzar was exemplary

Keyzar was fantastic for purchasing my Engagement ring. I love their designs to begin, then I placed an order. I had a trip planned beforehand and reached out to their team to see if we could make it happen in time. They respond quickly and made it days before our trip. All while the ring still looks fantastic and with great detail.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Even better in person

I got the Dianne ring with a 1.5 E, IF radiant diamond to go along with it and am genuinely surprised at how damn good it looks. I was under the impression with the images on the website that they may be taken under way better than average conditions and the ring wouldn't look as good in person (or just simply different), but when this thing arrived, it was so much better than the pictures. Genuinely surprised at how easy and perfect the whole process was, from choosing the ring to receiving it.

12 January 2026
Rated 5 out of 5 stars

Custom Ring

My experience was amazing, I was able to build my girlfriend’s dream ring. I figured it would have took more than a month considering I live on the complete opposite side of the country from the main location, anyways, I got anxious after 2 weeks and emailed about it, that exact night, it was shown it shipped and I received it that next day, like 14-16 hours from start ship time, insane. Very reliable, comes with all paperwork of the ring, showing it’s legit, I would 100% use Keyzar, if you have any doubt or questions email them and they’ll help you out.

12 January 2026
Rated 5 out of 5 stars

You wont regret your purchase!!!

You all have made the online buying experience amazing!!!!! Online wedding ring shopping was a scary experience and by buying from this company was the best decision I have ever made! Had an issue with wedding ring I bought and you all fixed it no hassle question free! Customer service 10/10! Best online company out there! Lifelong customer now!

31 December 2025
Rated 5 out of 5 stars

The support team was very responsive…

The support team was very responsive and the responses felt very personalized and like the person on the other end really cared. I had a few questions about my order and the whole thing felt very genuine and one-on-one. They cared about making the right ring and I even got responses to my inquiries immediately and late in to the evening. The ring arrived ahead of schedule and was perfect. I would recommend Keizer to everybody.

22 December 2025
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Reply from Keyzar Jewelry

❤️

Rated 5 out of 5 stars

Jared - Customer Service

I had a name by the name Jared and he was absolutely amazing. Wonderful customer service and very well spoken. I would give him a 10-star if I could. Definitely needs a raise or promotion, amazing being.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars

Easy to navigate website, great customer service & excellent t quality. Very happy to have gone with Keyzar

30 December 2025

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