Keyzar Jewelry Reviews 

1,396
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning beauty of the products, often noting that the rings look even better in person than online. Many people highlight the outstanding and responsive customer service, describing the team as helpful and going above and beyond. The ordering process is frequently described as smooth and easy, with consumers appreciating the fast and timely delivery of their purchases. However, some people mentioned receiving an incorrect product, such as a different metal than ordered, or were disappointed with the ring's color upon arrival. A few others also felt product images did not accurately represent the item, specifically noting issues like a diamond's bowtie effect not being visible online.

What people talk about most

Product

Customers consistently express high satisfaction with the product, often describing their rings as beautiful,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight with the... See more

Customer service

People report positive experiences with customer service, highlighting its exceptional quality and... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast shipping and early arrivals,... See more

Order

Consumers find order to be a positive experience, with many praising the smooth and easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more

Company replied

Rated 5 out of 5 stars

Keyzar has the customer service most companies can only dream of having. They are so quick to respond, kind, courteous, and they go above and beyond for their customers. Living in another state makes... See more

Company replied

Rated 5 out of 5 stars

Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more

Company replied

Rated 5 out of 5 stars

Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,396)

318 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Keyzar ad through tiktok…

I saw an ad for Keyzar through tiktok when I was planning on proposing to my then gf. I went to the sire and they had beautiful band styles and diamond choices to really customize my wife's ring. After a year of wear it still shines like new and no loose stones!! The wife never takes it off 😆 she loves it so much. Thank you keyzar!!

26 February 2025
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Reply from Keyzar Jewelry

Thank you so much! We love knowing this and are grateful to be a part of your love story. 💕💕💕

Rated 5 out of 5 stars

My experience was super easy

My experience was super easy, from start to finish. The website makes it very easy to customize your ring, I really like the multiple angle view option so you can really get a feel for the depth and size of the ring you are wanting. All in all, a great experience. I don’t plan on proposing until June but I can’t wait for it, my ring turned out beautiful!

13 February 2026
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Reply from Keyzar Jewelry

We’re crossing our fingers for your big moment in June💗!!!! No doubt she’ll say YES!!!!!💍❤️

Rated 5 out of 5 stars

Gentlemen Please don’t not hesitate to…

Gentlemen Please don’t not hesitate to purchase your engagement ring from Keyzar! Me and my fiance are beyond happy with the ring I designed for her. It fits perfect and it looks amazing! The whole process was easy and shipping was within weeks. I would most definitely buy from them again! Thanks!

16 February 2026
Unprompted review
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Reply from Keyzar Jewelry

Emilio, Thank you so much!!!!You clearly have great taste👌

Rated 5 out of 5 stars

My ring is absolutely beautiful

My ring is absolutely beautiful! I was a bit nervous about ordering a ring online, but I'm so glad I chose Keyzar. They truly made the experience wonderful!

12 February 2026
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Reply from Keyzar Jewelry

I’m so happy to hear this! we always try our best to make it perfect....💍

Rated 5 out of 5 stars

Great experience!

Beautiful choices! Great quality work, delivered earlier than expected in lovely boxes and with certification papers.

6 February 2026
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Reply from Keyzar Jewelry

Thank you! 😊
So happy you’re pleased with everything😘

Rated 5 out of 5 stars

A+ Quality

The attention to detail to the wedding band is excellent, the craftsmanship and brilliance of the ring are eye catching.

6 February 2026
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Reply from Keyzar Jewelry

Emar, Truly heartwarming to hear❤️

Rated 5 out of 5 stars

Fantastic jewelers!

These guys are great! 100% trustworthy for being an online jeweler. Loved the engagement ring I bought and can’t wait to propose to my girlfriend, I know she is going to love it!

6 January 2026
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Reply from Keyzar Jewelry

Great! So excited for you, fingers crossed! 🤞

Rated 5 out of 5 stars

Honestly amazing

Honestly amazing ring, quick shipping a delivery. Overall, it was a great experience.

6 February 2026
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Reply from Keyzar Jewelry

Mandy, honestly, we just want to say thank you! 😊☺️

Rated 5 out of 5 stars

Keyzar Engagement Ring

Keyzar, and their Customer Service were more than stellar with how they handled my order!! It shipped quickly and was as described. I couldn’t be more happier!

5 February 2026
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Reply from Keyzar Jewelry

We wish you a lifetime of happiness and love! ✨❤️

Rated 5 out of 5 stars

My beautiful ring

The ring I ordered was made and delivered in a timely matter. The ring was as beautiful as I imagined. I am extremely happy with my choice to choose Keyzar to craft the ring my finance will wear for the rest of our life.

9 February 2026
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Reply from Keyzar Jewelry

Cameron, We are so honored to be a part of your love story😘😘

Rated 5 out of 5 stars

Great quality and customer service

I researched many jewelers when I began my search for an engagement ring upgrade, and I’m so glad I found Keyzar. I ultimately chose a lab-grown diamond set in the Lindsay with a euro shank, and I couldn’t be happier with my decision. The ring looks absolutely phenomenal, and the craftsmanship is truly top-notch.

I reached out to Keyzar’s customer service several times throughout the process and always received quick, helpful responses. The team genuinely cares and makes you feel supported every step of the way in finding the “perfect” ring. I highly recommend them!

6 February 2026
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Reply from Keyzar Jewelry

Yayyyy!!! I am so happy☺️! We always try to give our customers the most perfect experience!!!!!

Rated 5 out of 5 stars

Perfect ring

There were so many options, it was hard to choose from. I like how it gave options to match the wedding band with. The ring was sent in less than 3 weeks which was really nice because I wanted it by Valentine’s Day. Checking out was easy and simple. My fiancé loves it. (She’s the one that designed it). But overall I had a really great experience with Keyzar and the customer service is great

6 February 2026
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Reply from Keyzar Jewelry

Thanks, Nathan!!! Your fiancée made such a beautiful choice, she has great taste💞💞

Rated 5 out of 5 stars

Amazing all around!

Very Good service, very kind and honor new promotions! I entered a code for 10 percent but then a valentines promo came out for 20 percent the next day and I called them to see if they would honor the 20 percent and they did saving me an extra 250 dollars. I’m very greatful and had a wonderful experience. The ring came in an amazing box and my fiance was very happy with it! Couldn’t have asked for better especially at this price point! Amazing!

3 February 2026
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Reply from Keyzar Jewelry

Hi Cote, absolutely incredible!! We’re always so happy to be here for you!!!!💖

Rated 5 out of 5 stars

Received a full refund for a ring in a…

Received a full refund for a ring in a very timely manner. The only complaint I have about this jeweler is that the gold is thin on my engagement ring. I purchased 18 k white gold and know the gold won’t be suitable for long term wear. The prongs are very nice and the diamonds are well done and sturdy. Everything about this jeweler I like except the thin gold but I also paid a very reasonable price for the ring so it should be expected.

15 January 2026
Rated 5 out of 5 stars

Jared with Customer Service

Jared with Customer Service was so helpful every time I called him. You can tell when someone cares about people and the way he approaches his work reflects well on the company that hired him.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

terrific

It looks terrific! And fits perfectly. I’m very happy with the beauty and accuracy of my order. I have yet to get it appraised but it came with IGI certifications and that puts me at ease.

22 January 2026
Rated 5 out of 5 stars

I love my ring

I love my ring, it looks perfect, better in person. It is very confortable. I got the Nicole 14k white gold, 2ct Marquise Diamond.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

The whole customization process was simple to work through and had plenty of options. I made a mistake with my order, selecting the wrong band material, and customer service replied within the hour to make the change before it was sent off to be constructed!

29 December 2025

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