We had a few issues with items failing on our 2017 Kia Sportage. Replacement parts and labour charges from two dealers were excessive. We looked at Kia Parts Direct website, indicated the parts we t... See more
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Company details
- #91 of 132 best companies in Car accessories shop
- #64 of 91 best companies in Auto parts shop
Written by the company
Kia Parts Direct specialises in supplying genuine Kia Parts at what we believe to be the best possible price. Since all of the parts we supply are Genuine, you get that peace of mind feeling without emptying your wallet. Every Genuine Kia part we supply comes with a 2-year warranty, giving you total peace of mind knowing the Kia parts have you covered. Whether you have the small Picanto to the big Sorento or even any of the new electric or hybrid Kia’s we are able to supply parts for all. All of our parts are genuine Kia parts are designed and manufactured to Kia’s extremely high standards. Kia recommends always using Genuine Kia Parts to ensure your vehicle runs to its optimum performance. We would always recommend not using non-genuine parts as they can sometimes be less reliable and can cause damage to your Kia. This could result in costly repairs and replacing the same part sooner than is required. Whereas with Kia genuine parts you get parts specifically designed and manufactured to the vehicle’s factory standards.
Contact info
Ashworth Road, SN5 7YF, Swindon, United Kingdom
- 01793 401104
- enquiry@kiapartsdirect.co.uk
- www.kiapartsdirect.co.uk
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Fuel water in sensor.
The shipment arrived just 2 days after ordering. Everything fits and works well.
genuine accessories at great price and service
Ordered genuine all weather rubber floor mat set, double-sided/flippable boot liner (velour on one side, dirt-resistant on the other) and boot liner extension for my Kia EV3. In my search they were the cheapest around and the postage cost is reasonable. Placed my order on Saturday, arrived by Wednesday. Great quality products, I'm very happy with my purchase and the customer service I recieved. Will be looking to Fish brothers for further accessories. Thank you.
Had the part in stock
Had the part in stock, reasonable price, delivered a few day's later and well packaged. Happy customer
Great services.
happy customer
Order place via web site had a query regarding high cost of delivery made a phone call and got an explanation
My first time with using Kia Parts…
My first time with using Kia Parts Direct ordered around 9.00 am on the 26/6/2026 by 10.11 am confirmation email to say that my order was on its way. Recieved confirmation from DHL to say that it would be delivered monday around 12.00am. I can say that not only how delighted I have been with service but also the speed that the order was depatched. Then we come to the prices charged £13.03 for two bolt flanges for a kia picanto, gobsmacked I was, as I had been quoted by one dealer £18.00 for one bolt plus postage and VAT. Can't thank you enough, Its 1.30 pm monday and my car is back together.
Perfect everything fine
Fast dispatch right first time but…
Fast dispatch right first time but slightly let down by carrier delayed delivery
Great service and delivery
I have used this company several times…
I have used this company several times and each time they have delivered on time and very competitive pricing
Parts fine but when come to fit the…
Parts fine but when come to fit the diesel filter no seals on it. Lost a lot of diesel
Fast delivery and product spot on
Easy to use website and relatively…
Easy to use website and relatively quick delivery although postage costs seemed high.
A friendly team and fantastic service
A friendly team, have used them for past few years for service parts and orders arrive very promptly. This time my parcel was lost by the carrier and their staff member took ownership and sent me a replacement order swiftly. Prices and range is great, recommended 5 stars!!
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