Bought a leather jacket but didn’t know if it was male or female but the customer service was very nice to help me change the size just incase. Now just patiently waiting for the item to ship and for... See more
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Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.
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Accidentally put in my address wrong…
Accidentally put in my address wrong and they quickly helped correct it l. Great customer service
I HAVE BEEN SCAMMED FOR 300 DOLLARS
DONT RECOMMENT THIS WEBSITE ITS A SCAM!! I do not really want to describe all stuff in a long paragraph, but i wrote huge paragraph to paypal, but there ill try to keep it short and clean. by the way I still has not been refunded, my next step is to chargeback my bank for a refund for not received items.
all started on nov 11, 2025 i ordered couple shirts from different stores and basically frogot about it, all those stores sent me my clothnes within 2-3 days, however kikio didnt sent it since december.. I was contacting them basically daily, but they still was saying "We prioritirized the order." and still nothing. After another couple weeks they finally sent it, however instead of 6 shirts I got only 2 in this package (they still said i got 3) also there was a problem with GOFO (their stupid carrier) they was "near my house" and once they sent me message i went outside, and there was NOBODY, another times they didnt even contact me AT ALL. okay but its not the full story. next time they sent other clothnes with same carrier, same problem and the carrier (I hope they go bankrupt ) SENT THOSE ITEMS BACK TO KIIKIO, then we decided to go with a USPS carrier, and on jan 4 or something those clothnes were sent to me. on jan 20 they "ARRIVE" I got notification for usps that my items were delivered at 7:30 PM, i went outside, and saw NOTHING at my door. I went around my house couple times, still saw nothing. After around 10-30 minutes I went outside again, still nothing. At this time I already has filled paypal case, bcs it been around 3 months since i placed the order, I asked kikio like bruh wtf, why I did not get anything? "YOUR PACKAGE BEEN DELIVERED" I asked for signature, photo or anything, they said "CARRIER CANNOT PROVIDE THEM" time I filled USPS case for missing mail, and past probably a week since I did that, for now there is no updates, I hope ill get my package, but i dont think theyll find my mail. PAYPAL REFUSED REFUNDING MY MONEY, JUST BECAUSE THEY PROVIDED A TRACKING NUMBER, DO NOT USE KIIKIO OR PAYPAL, BASICALLY WORST COMBO EVER!!
I DO NOT recomment use kiikio or paypal either, i dont care will my paypal account be banned or not but I WILL refund my money. I worked hard for.

Reply from Kiikio
one of my fav new brands
one of my fav new brands, affordable and innovative. keep doing this, luv ur works🙏🏻
WORST QUALITY
I’ve bought a pair of jeans and a shirt from this brand. All started on December 20th. The order arrived in two different packages and it took more than a month to arrive.
Terrible quality, really bad manufacture. THE PRODUCTS DON’T LOOK LIKE THE ONES IN THE PICTURES. I’m really disappointed.
I contacted them, the service was really bad.
I tried to return the order but after all I also had to pay for the expedition (45€ in duties and everything).

Reply from Kiikio
Excellent customer service
They were willing to solve all the problems I had
One thing from my order was a wrong…
One thing from my order was a wrong item I didn’t order so i sent email and they sent me the right item and let me keep the wrong one. Clothes are great, comfortable and fit me and my partner nicely. Communication with Kiikio is also good.
Great customer service assisted me…
Great customer service assisted me almost instantaneously and helped me with the issue which was a mistake on my end truly good people and a
Customer Service on top eventho shipping issues
There were some issues with the shipping but in the end it was all good and they even let me keep 2 plushies eventho i ordered only one which is crazy customer service. Made me speechless. Thanks a lot of the plushie and support even if we had issues with the shipping 5 star for sure!
Two years buying clothes for big groups…
Two years buying clothes for big groups of people, everything works perfect.
Love it good quality and good customer…
Love it good quality and good customer service
Quality of materials is as high as the…
Quality of materials is as high as the design, and custom service is fully available for any issues
Great clothes.
Great clothes
Love the style of the clothes
Love the style of the clothes, great quality and always get exactly what you paid for.
Ordered jeans and a hoodie
Ordered jeans and a hoodie, I was surprised with how good the quality was! Thick materials and studs from jeans didn’t fall off after the wash. Got a lot of compliments on these two pieces!
Love the quality and Customer service…
Love the quality and Customer service of it. I also never had problems with the products.
kiikio is the best not only in quality…
kiikio is the best not only in quality but also innovation. The clothe is unique , very good materials. I travel a lot and this is one of my best clothe for all my journeys.
Also Kiikio has the best costumer service
I just love them!
Really love the brand and the clothes…
Really love the brand and the clothes style!
Cool and good quality of clothes
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