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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers had a great experience with this company. Customers are very satisfied with their purchases, often praising the quality of the products, noting that items are well-made, use beautiful materials, and arrive in perfect condition, exactly as described. The customer service is consistently highlighted as a strong point, with many people appreciating the team's helpfulness, responsiveness, and professionalism, often resolving issues quickly and efficiently. Reviewers also frequently mention the unique and distinctive style of the clothing, which allows them to express themselves and receive compliments. However, some people were dissatisfied with the delivery service, citing long shipping times or issues with receiving their orders, with a few instances of items not arriving at all or taking several months. Additionally, a small portion of customers also felt that the product quality was not always as advertised, with some items being of cheap quality or not matching the pictures online.

What people talk about most

Product

Customers had positive experiences with product, praising the quality of materials, unique designs, and... See more

Quality

Reviewers highlight positive aspects of quality, with many noting that pieces feel premium, well-made, and... See more

Order

Users describe ambiguous interactions with order, with many reporting significant delays, missing items, or... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the fast, responsive, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast shipping and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a leather jacket but didn’t know if it was male or female but the customer service was very nice to help me change the size just incase. Now just patiently waiting for the item to ship and for... See more

Rated 4 out of 5 stars

I’m very satisfied with my purchase from Kiikio. The materials are beautiful, well made, and everything arrived in perfect condition, exactly as described. A real strong point is the customer suppo... See more

Rated 4 out of 5 stars

It’s not a scam, and the jacket that I ordered came within a week or more. The customer service is very good and reply’s almost instantly, I’m happy with the jacket that came, but it wouldn’t be too s... See more

Rated 4 out of 5 stars

I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got e... See more


Company details

  1. Online marketplace

Written by the company

Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.


Contact info

4.1

Great

TrustScore 4 out of 5

378 reviews

5-star
4-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality, clean designs and a perfect fit. Pieces that stand out without trying too hard. Exactly the kind of brand people notice.❤️❤️

14 January 2026
Unprompted review
Rated 5 out of 5 stars

I love the brand and their clothing.

I love the brand and their clothing.
They have a very distinctive style that truly sets them apart. I love the quality of their pieces and, without a doubt, their great customer service is the best part. I highly recommend them. Plus, they offer a wide variety of clothing for every taste.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Actually one of the coolest brands that…

Actually one of the coolest brands that sell unique clothes etc. Also the customer service answers super fast and the quality of the products are really good! Trustworthly brand. So you can order easily without overthinking i’ve tested it and got my racing set delivered :)

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Obsessed

Obsessed, cant stop wearing these clothes! Love the style, love everything about it!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

I love

Very nice quality I love the products plus they fit perfectly.. unique pieces and designs

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Honestly I love this brand

Honestly I love this brand. I bought sweatpants and jacket and I can't stop wearing them. They suit so well and the material is so good. Recommend!

14 January 2026
Unprompted review
Rated 4 out of 5 stars

Great Quality and Support, Worth the Wait Despite Long Shipping

I’m very satisfied with my purchase from Kiikio. The materials are beautiful, well made, and everything arrived in perfect condition, exactly as described.
A real strong point is the customer support: always available, helpful, and responsive within a maximum of 24 hours, which was greatly appreciated.
The only aspect worth mentioning is the shipping time, which was quite long. However, since the order was placed during the pre-Christmas period, this is understandable due to the high volume of orders.
Overall, a positive experience, and the quality is worth the wait.

1 December 2025
Unprompted review

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