KillPing causing disconnects for FF:XIV I've tried the free trials for about 5 different game tunneling vpn services. They all reduced the ping by about the same, the only real differences were pri... See more
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See what reviewers are saying
I tried out the service, I didn’t have any luck with it because I received worse ping, I couldn’t access my steam games either and kept getting errors.. I send them a message telling them my situation... See more
Do not buy. It made my ping worse in game. Zero response to several emails and they are unreachable or unavailable via any other method. Totally unacceptable and do not fall for the 15 day money b... See more
Absolutely no customer service. They are never online on their chat system. They claim to have a 15-day money back guarantee, but they never ever respond to any request. It's been 24 days since my... See more
Company details
Information provided by various external sources
Kill Ping is an online gaming application which reduces high ping and packet loss eliminating lag. Kill Ping is a fix for LoL lag, WoW lag, Dota 2 lag, CS:GO lag, Overwatch lag, Battleborn lag and Doom 4 lag etc.
Contact info
Hong Kong
- www.killping.com
Amazing customer service
Customer service was really good and I'm really satisfied since they assisted me through the whole process on my order. I got my money back and I'm happy that they were able to assist me so quickly and resolved the problems I had in my order.
31 July 2017
Unprompted review
Excellent customer service
Excellent customer service! They honoured an expired coupon even after I made an order! Absolutely some of the best customer service I have ever received. Super friendly and very quick replies as well. Really excited to receive my products! Hopefully soon!
Krista
27 July 2017
Unprompted review
great products
great products, shipping times and support.
Quality products and great customer support. They were able to reply and fix my issue in hours. 5/5 all the way
26 July 2017
Unprompted review
Reply from Kill Ping
Hey Charlie,
Thank you so much for writing a review for us :)
Glad to know that you are satisfied with our services and products, and definitely would love to have you again on our store for future orders.
Best regards,
Mateen Khan
Awesome care
Helped me all the way through tracking to changing my wrongly given email address 🤣
The package arrived nicely , I am so happy .Keep up the good work 👍👍👍
21 July 2017
Unprompted review
Reply from Kill Ping
Hello,
Thank you so much for taking your time to write a review for us ^.^
I am so happy and delighted that you are satisfied with our services. Here at Kill Ping we try our best to create a beautiful customer experience by creating value in their lives.
Thank you again for letting us serve you :)
Best regards,
Mateen Khan
y u no boxed?
would've been 5 stars if it was boxed. but still satisfied with my order. I bought the Pachimari bundle (regular and hacked pachimari). It arrived sooner than i expected. material looks and feels durable too! defnitely WOULD buy again. got my sights set on that Joker pachimari already
21 July 2017
Unprompted review
Reply from Kill Ping
Hey Andromeda,
Thank you so much for taking time to write a review for us.
I am so happy to know that you are satisfied with the quality of our services. Also, I have forwarded your suggestion to our concerned department and they are working on it too :)
Best regards,
Mateen Khan
Best Customer Serivce, period.
Although the shipping takes awhile, probably just regional issues, the customer service made this one of the best online shopping experiences ever, thanks so much!!
21 July 2017
Unprompted review
Reply from Kill Ping
Hey Zachary,
Thank you so much for taking your time to write a review for us :)
I am so delighted to know that you are satisfied with our services. Here at Kill Ping we take tremendous pride in providing the best customer experience to our customer by creating value in their lives.
Best regards,
Mateen Khan
Amazing customer service
Really amazing customer service and efficiency I would highly recommend to others to shop here also like to make a special mention to Mateen Khan for making my order happen quick and easy
21 July 2017
Unprompted review
Reply from Kill Ping
Hey Sipho,
Thank you so much for writing a review for us :)
I am so happy to know that you are satisfied with our services and would love to have you again and again on our store to work on our future order.
Best regards,
Mateen Khan
They have the best service customer …
They have the best service customer EVER. Absolutely helpful and reliable team, I'd recommend at all.
18 July 2017
Unprompted review
Reply from Kill Ping
Hey Lucas,
Thank you so much for writing a review for us :)
I am so delighted to know that you are satisfied with our services. Here at Kill Ping we try our best to provide the best possible service to our customer by creating value in their live.
Again, thank you so much for letting us serve you ^.^
Best regards,
Mateen Khan
Amazing customer support!
I had a problem with some OW braclets I had ordered, I had even mistakenly decided to buy them before the full roster was avaialable. But the customer support was amazing and got me exactly what I needed even down to the right size!
16 July 2017
Unprompted review
Reply from Kill Ping
Hello,
Thank you taking your time to write a detailed review for us :)
I am so glad to know that you are so satisfied with our services. Here at Kill Ping we take tremendous pride in creating a value in our customer's live.
Thank you so much for letting us serve you ^.^
Best regards,
Mateen Khan
very very good
13 July 2017
Unprompted review
Reply from Kill Ping
Hey Konslet,
Thank you so much for taking time to write a review for us :)
I am so delighted to know that you are satisfied with our services and thank you for letting us serve you.
Best regards,
Mateen Khan
Definitely had the best experience in …
Definitely had the best experience in shopping online with them.
I actually had a problem with one of their product, but the customer support was really helpful and in the end it was great.
8 July 2017
Unprompted review
Reply from Kill Ping
Hello,
Thank you so much for your review.
I am so happy to know that you are satisfied with our service and would love to have you again on our store :)
Best regards,
Mateen Khan
I am really glad that i found this site …
I am really glad that i found this site their products are good at quality and their customer support is just perfect helping you out when you got problems or a question and are fast at helping i recommend it !:)
8 July 2017
Unprompted review
Reply from Kill Ping
Hello Furkan,
Thank you very much for your review :)
Glad to know that you are satisfied with our services and quality of our products and would love to work with you again on future orders.
Best regards,
Mateen Khan
Asking for help is always a way to …
Asking for help is always a way to solve your problems 👍
8 July 2017
Unprompted review
Reply from Kill Ping
Thank you for your co-operation and patience, Anders ^.^
Perfect customer service!
First of all, the order came in good conditions. It took a little for the order to came here, but I guess that's because of regional reasons. The main reason I give 5 Stars is because of the extremly nice customer service. They help you wherever they can to solve your problem as soon as possible. I was really satisfied with the end results of this conversation.
So, very BIG plus point for customer service!
8 July 2017
Unprompted review
Reply from Kill Ping
Hello,
Thank you so much for taking time to write a detailed review about us :)
I am so happy to know that you are satisfied with our services. Will be glad to have you on our store again.
Best regards,
Mateen Khan
Team Kill Ping Online Store
Although my order came a little late
Although my order came a little late, the customer service was great and really helpfull, also the product I ordered is awesome! :)
6 July 2017
Unprompted review
Reply from Kill Ping
Hey Angi,
Thank you very much for taking time to write a review :)
Glad to know that you are satisfied with our services and products. We would love to have you again on our store :)
Best regards,
Mateen Khan
Will definitely order again!!
I love their service. Delivery on time! And the product is amazing!
1 July 2017
Unprompted review
Reply from Kill Ping
Hey Sergio,
Thank you so much writing a review about us :)
I am so happy to know that you have received your order and really appreciates that you are satisfied with services and products would love to work again on future orders.
Best regards,
Mateen Khan
Reply from Kill Ping
Hello,
Thank you for writing a review about us :)
I am so glad to know that you are satisfied with our service would love to have you again on our store ^.^
Best regards,
Mateen Khan
Reply from Kill Ping
Thank you so much for your co-operation and continuous support ^.^
Customer Service
The customer service was incredible and returned to me with helpful information
28 June 2017
Unprompted review
Reply from Kill Ping
Hello,
Thank you for writing a review about us :)
I am so happy that you are satisfied with our products and customer service.
Best regards,
Mateen Khan
Amazing service
Amazing service, had a problem with a package not arriving at time, and found out wasn't even their fault and even like that, they were willing to help and email replies were immediate! great store! recommend it. and yes got my order in perfect state :D
28 June 2017
Unprompted review
Reply from Kill Ping
Hey Harol,
Thank you for taking time to write a detailed review about our service :)
I really appreciate that you are satisfied with our services and products and would love to have again on our store.
Best regards,
Mateen Khan
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