King Billy Casino Reviews 

770
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quick withdrawal processes and fast payouts. Reviewers frequently highlight the helpful and friendly customer service, often describing it as top-tier. Some users also enjoy the website's design and wide game selection. However, some customers noted significant issues with slow withdrawal processes and technical problems. Many also report difficulties with account verification, leading to suspensions or permanent closures after deposits. Conversely, a portion of people felt dissatisfied with unhelpful customer service. Repeated concerns exist regarding refund requests, with users struggling to retrieve funds or facing denials.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with some reporting smooth and fast withdrawals, often... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the fast, lovely, and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers praising it as a top online... See more

Service

Customers consistently note ambiguous experiences with service, with some describing it as fast, friendly,... See more

Refund

Consumers find refund experiences to be negative, with many reporting difficulties in getting their money... See more

Reviews shaping this summary

Rated 4 out of 5 stars

One of my go to’s. Win in decently regular intervals, good rtp and usually decent sized wins for deposit amount. Never usually wait much more than 30 minutes maybe an hour for my withdrawal to be in m... See more

Company replied

Rated 4 out of 5 stars

Been playing online for a while and tried many casinos . It doesn't take long to realise some are just taking all ya money . King Billy has proven they are legitimate . I had a good win and as they to... See more

Company replied

Rated 5 out of 5 stars

I have so much fun on this casino and the bonuses and the terms of conditions for the bonuses are just phenomenal. Kingbilly has Fast withdraws and customer service is just top tier. Highly recommend!... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first, i have never had much with online casinos. I thought i would try my luck with King Billy Casino. Thankfully i did, great games, support is very helpful and a unique theme. I... See more


Company details

  1. Online Casino or Bookmaker
  2. Casino

Written by the company

Play long and prosper! 4 years in operation. 5.000+ games. 7 languages. 12 international awards. 20+ payment methods. 650.000+ players worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

770 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 month

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See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(770)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always have fun here always it's…

Always have fun here always it's awesome an there really fast withdrawals too, it's my 1 an only online casino I goto I do not play anywhere else there awesome thanks king billy *Long Live The King*

2 August 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Lindsay,
thank you for your feedback! We are happy to provide with fast withdrawals.

Long Live Lindsay!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Quick to get issues dealt with

30 July 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Sharon,
we are pleased to hear that your team manages to ensure a pleasant experience by King Billy.
Long Live Sharon!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Withdrawal was successful

Withdrawal was successful

27 July 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Ben,

congratulation to your win! We wish you more rewards in the future.

Long Live Ben!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

King Billy should be rated the best…

King Billy should be rated the best online platform ever.
The staff are so friendly, the games are so fun and the pay outs are huge and on top of that it's instant.
You go King Billy.

26 July 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Stefan,
thank you for your awesome feedback! We wish you a royal fun by King Billy!

Long Live Stefan!
Long Love King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Highly recommend this Casino

Payouts within 24hrs, so many games to choose from, high deposit bonus offers is the only downfall but I highly reccommend King Billy Online Casino. I have signed up to the majority but King Billy was the first casino I tried online, and still remains my number 1 choice.

22 July 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Amy B,

Thank you for your fantastic feedback! We're delighted to hear that you highly recommend King Billy Casino and that we remain your number one choice. We appreciate your comments on our payout speed and game selection.

Long Live Amy B!
Long Live King Billy!
Play long and prosper!

Rated 1 out of 5 stars

Worse casino i have ever played iv…

Worse casino i have ever played iv played online gambling for years this would be hands down the worst stay away from king Billy casino id rename it court jester casino it's a joke

21 July 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Dear adam,
we are sorry to hear about your frustration. Gambling in general is a matter of luck and must be perceived only as enterntaiment activity. Although we cannot confirm your identity as our customer, we would like to wish you a good luck and a good day!

Thank you,
The King Billy Team.

Rated 4 out of 5 stars

Support Was very helpful when I had…

Support Was very helpful when I had issues withdrawing. Emails are answered very next day. 24 hour support is critical when you need support. No negatives with this Casino site and would recommend to anyone. Thnx King Billy

21 July 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Julian,

Thank you for your kind words and recommendation! We're glad to hear that our support team was able to assist you with your withdrawal issues and that you appreciate our 24-hour support service. Your positive experience means a lot to us, and we're here to help whenever you need it.

Long Live Julian!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Best platform great games great wins

12 July 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Brokenhole,

Thank you for your positive feedback! We're delighted to hear that you're enjoying our platform, games, and winning experiences. Your satisfaction is our priority, and we're glad to be your choice for online gaming.

Long Live Brokenhole!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Fast low withdrawals, low deposits

Great games. Good bonuses, low deposits and very fast withdrawals, live chat services. Withdrawals as low as $100, and deposits as low as $15.

15 July 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Jennifer,

Thank you for your feedback! We're pleased to hear that you're enjoying our games, bonuses, and fast withdrawals. Our goal is to provide a seamless and enjoyable experience for all our players. If you have any questions or need assistance, our live chat team is always here to help.

Long Live Jennifer!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

It has been a great experience so far

It has been a great experience so far. Worth it. Won my first $1.5k. Awesome!

5 July 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Miriam,

Thank you for sharing your positive experience! We're thrilled to hear that you had a great time and got your first winning! Your satisfaction is our priority, and we're glad to have provided an enjoyable experience.

Long Live Miriam!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Excellent casino fast withdrawal but I…

Excellent casino fast withdrawal but I want free code for vip bonus more often I'm very 😊

1 July 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Venetia,

Thank you for your positive feedback! We're thrilled to hear you enjoy our fast withdrawal process. We appreciate your suggestion about more frequent VIP bonus codes and will certainly take it into consideration. We're glad to see you're very happy with our casino.

Long Live Venetia!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

amazing

amazing all round. Customer service and satisfaction. Prompt cash out.

25 June 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace ZG,

Thank you for your positive feedback! We are delighted to hear that you are satisfied with our customer service and prompt cash-out process. Your satisfaction is our top priority.

Long Live ZG!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

This is one of the best casinos I have…

This is one of the best casinos I have never had an issue with withdrawal so if someone has issues it has to be be their own fault .. I get my withdrawal sometimes in minutes. I trust this site 100 percent

17 June 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, they ask you to provide so much personal information when you want to withdraw your money

11 June 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Dear Aleksandr,
We could not identify you as our customer in our system. Please contact our customer support team directly so we can assist you further with your issue. Additionally, we would like to point out that the verification procedure requires personal information documents, such as proof of identity, proof of deposit and proof of address to ensure safe and fair playing in King Billy. Such information can be found in our FAQ and T&C prior to registration.

Best regards,
King Billy Casino Team

Rated 5 out of 5 stars

Best online casino ever

Best online casino ever. Payout everytime

9 June 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Nehirah,

Thank you for your positive feedback! We're delighted to hear that you consider King Billy Casino the best online casino and that you appreciate our reliable payouts. Happy gaming!

Long Live Nehirah!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Awesome great service

Awesome great service

10 June 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Mark,

Thank you for your positive feedback!

Long Live Mark!
Long Live King Billy!
Play long and prosper!

Rated 1 out of 5 stars

Well i won around €5000 and started…

Well i won around €5000 and started verifying my account, but it got always denied, i explained my bank statment that is linked to my debit card, but always denied saying they need this and that, so i gave up and said it dosnt matter i will Just play my winnings away.. As it had already been 2 days to try to verify my account.. So i played my winnings away, as i was not going to play there again due to verifacation problems, after my winnings are gone, i think the Day after, i got an email saying my account ís verifyed!! I didnt send in any new id or papers....and my winnings gone, they could not offer me anything for this problem no bonus money all i got were 13 free spins.. And my account was approved by papers they denied before!

20 May 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Samantha,

Thank you for sharing your experience. We are sorry to hear about the difficulties you encountered during the verification process.

We understand that the verification process can be frustrating, and we aim to ensure it is as smooth as possible. Our records indicate that your account was verified once the correct documentation was submitted. Verification is a necessary step to ensure the security and compliance of our platform.
While we understand your frustration, it's important to note that playing your winnings was a decision made on your own accord.

We regret that the delay in verification impacted your experience and appreciate your understanding. We have additionally contacted you per e-mail with a goodwill offer.

If you have any further concerns or need assistance, please don't hesitate to reach out.

Thank you,
The King Billy Team

Rated 3 out of 5 stars

Withdrawal

Has any UK players manged to actually receive their withdrawal from kinghills casino ? If yes how long did it take.? Many thanks

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Kingbilly is the absolute best…

Kingbilly is the absolute best definitely recommend everyone is wonderful here

3 June 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Keely,

Thank you for your enthusiastic recommendation!

Long Live Keely!
Long Live King Billy!
Play long and prosper!

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