One of my go to’s. Win in decently regular intervals, good rtp and usually decent sized wins for deposit amount. Never usually wait much more than 30 minutes maybe an hour for my withdrawal to be in m... See more
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Play long and prosper! 4 years in operation. 5.000+ games. 7 languages. 12 international awards. 20+ payment methods. 650.000+ players worldwide.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 month
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Easy and quick to deposit and withdraw money. There are heaps of games to play and everything works very well. Customer service is also very good as they respond quick to any concerns. I have been using this for 2 years, never any issues.

Reply from King Billy Casino
I am so happy to play this casino it has great games great customer service and great withdrawal process very very fast this is my number 1 recommended casino

Reply from King Billy Casino
Fast withdrawals and amazing staff who are always friendly, helpful and generous.
I really enjoy playing at King Billy. I've have always enjoyed my time there, even when I lose.. the platform is well done and easy to navigate. I did get a little bit frustrated when verifying my account so I could withdraw, but in the end, as soon as I was verified, I the money was in my account in less than 5 minutes. Fastest withdrawal I've ever experienced. I would definitely recommend it to anyone!

Reply from King Billy Casino

Reply from King Billy Casino
Withholding my winnings of $2000. I have tried to contact support sending over 12 emails, and they do not read it - because they keep asking me the same thing over and over.
They do not understand what virtual visa debit is, and are requesting me to send them a bank statement for this account. The virtual visa debit takes money from my chequing account - it is not a standalone account, and I do not have a card associated with this account - only a number and cvc
They are using this loophole of me not being able to provide a statement as a way of keeping my money.
This is my money they are taking, I would have played on their site and continued to gamble, but they are withholding all my winnings.
The kicker is - they approved my bank statement yesterday and sent me a small portion of money yesterday - and now because the winnings are more substantial - they are now saying I need to submit more documentation.
****kingbilly, your reply does not make any sense. After I was verified, there was nothing deleted. All of my verified documents are still showing as verified. Why would I need to re-verify if you literally just verified me the same day and sent me money? I would like this resolved, How can you resolve this for me????

Reply from King Billy Casino
having no money and then getting a bonus amd winning big
My recent experience with King Billy Casino has has been absolutely appalling. As a player, I expect transparency, fair treatment, and reliable customer service from any online gambling platform. Unfortunately, King Billy Casino fell short on all fronts.
The most alarming aspect of my experience was the unexplained reduction of my account balance on multiple occasions, totalling 1280.
Even after many attempts to seek clarification from their customer support team, I received vague or misleading responses that failed to address the root cause of the issue. This lack of transparency and accountability is deeply concerning and raises serious doubts about the integrity of King Billy Casino's operations.
Furthermore, I have ample evidence in the form of screenshots documenting the deductions from my account, which I am more than willing to provide upon request as I’ve told their team multiple times. These screenshots clearly demonstrate the unexplained reductions in my balance, further highlighting the need for King Billy Casino to provide a satisfactory explanation for their actions.
Even if, and that's a big if, the deductions were somehow justified, the fact that King Billy Casino has the ability to deduct such large sums from players without clear communication or accountability is shocking and unacceptable.
Also once Ling Billy Casino had finished taking money from my account without warning or reason, that was when I was able to withdraw. By then they had taken all but 20(the deposit I made). I find this aspect particularly suspicious as I had submitted the same documents that were necessary to be verified multiple times and it wasn’t until they had taken what was left of my winnings that they verified me with the same documents they deemed unfit before. This money was not locked in the bonus. Again I have screenshots to prove.
In light of my experience, I would strongly advise other players against using King Billy Casino. The lack of accountability and disregard for player concerns displayed by King Billy Casino is deeply troubling and warrants further scrutiny from regulatory authorities and consumer protection agencies. I will be contacting such agencies with information on what has happened and also contact the provider of the games I played to let them know the character of the company their in business with.
Very good casino. Top games. Winning from the get go. payout through bank transfer from beginning of the process till money in my bank account it took less than 24 hrs
Overall impressed

Reply from King Billy Casino
Once you have been verified through them which isn’t hard at all just provide all the information needed in pdf format. You will have no problems getting your pay out..

Reply from King Billy Casino
Fast and easy to deal with, no issues

Reply from King Billy Casino
Put your money in the garbage, it will be better than to deposit in this « casino ». Never win! Totally ridiculous! The same games winning big all the time in other casinos are never winning there. I have the feeling that they are stoling me try that much they just grab the cash and never Win. Ok no sorry, the only time that we win it’s with the bonus free spins, but as soon as they’re finish you lost everything.
If you have To chose to put your cash in the garbage or deposit in this casino, go for the garbage ! Better investment

Reply from King Billy Casino

Reply from King Billy Casino
Very good customer service and you don't need to wait for long till you have a response, great games and bonuses , I've really enjoyed it

Reply from King Billy Casino
I've played Moneyfest on 5 different sites and have seen theft, heard lies and lost everything. But to watch the bonus round, which is your one and only destination, keep the spinners rolling for over 3 seconds until the perfectly scattered safes had all spun down, eliminate me by stopping on a blank reel, was sickening. This site rarely pays out any bet over $2.50....it just takes it, until you drop your bet of course...then it pays cents all the time. I had bonus spins on Aloha Elvis, that would have paid over $1000 at a bet of $1.80, but those kind of bonus spins only happen at .16c, which i got a pocket of change for.
You cons can't find my account because YOU SUSPENDED IT INDEFINITELY OVER A JOKE!!! You p.o.s also KEPT MY $450 IN WINNINGS and offered my deposit of $33 back...if I could GO THROUGH THE VERIFICATION PROCESS AGAIN!.....
Here's the best part, you goddam thieves pulled on me...ASKED ME TO ALSO SUBMT MY BENEFICIARYS NAMES AND ADRESSES!!!!! and I don't have any. All for $480. I guess they need it more than I do. I have a screenshot of the treatment I received after I typed the joke about the name of the slot, if anyone wants to see it.

Reply from King Billy Casino
Impressive customer support and communication. Kind, helpful and understanding

Reply from King Billy Casino
well its a great casino i havent been here for awhile but it is sure great to be back , thank you all

Reply from King Billy Casino
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