King's InterHigh Reviews 

997
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers had a great experience with this company. Consumers frequently mention that the wonderful teaching staff is exceptionally kind, caring, and genuinely invested in helping students succeed academically. People really appreciate the highly flexible online platform and well-structured lessons that make studying from home engaging, fun, and effective. Families enjoy a very smooth admission process supported by helpful administrative teams who guide them patiently throughout. However, some customers also noted that securing timely support and maintaining clear communication can sometimes prove quite difficult. A few reviewers were clearly dissatisfied with the unorganized exam process and experienced long annoying delays regarding official certificates.

What people talk about most

Staff

Customers report overall satisfaction and positive experiences with the staff, noting that teachers are... See more

User experience

Reviewers mention positive feedback about user experience, highlighting engaging lessons and supportive... See more

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer satisfaction. On... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark contrast between initial welcoming... See more

Response time

People report ambiguous experiences with response_time, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick response on queries and provide links or suggestions of department to contact for assistance through general email address. My sons Reflect teacher, Mr Nevan was also a great point of contact.... See more

Company replied

Rated 4 out of 5 stars

As an expat in the Middle East, we looked online for the best UK curriculum online school for our children to take GCSE and A-levels. Interhigh Schools was well reviewed, and we have been with them fo... See more

Company replied

Rated 5 out of 5 stars

Both our daughters are now enrolled with Kings Interhigh and so far it's been brilliant! Having seen them struggle for years in mainstream schools, Kings Interhigh has changed our family life. Both gi... See more

Company replied

Rated 5 out of 5 stars

Really positive experience with Kings IH in the primary and middle schools. 'Sen' friendly, flexible timetables, interactive lessons and on the whole fun, fair and friendly teachers. Support side has... See more

Company replied


Company details

  1. #3 of 3 best companies in International school
  2. #1 of 1 best companies in Boys' Secondary School
  3. #6 of 8 best companies in College
  4. #1 of 1 best companies in Girls' Secondary School
  5. #2 of 3 best companies in Primary School

Written by the company

King’s InterHigh is an independent British international online school. Offering Primary, Secondary and Sixth Form education, we cater to students from age 7 – 18 who are looking for a high-quality British education delivered in a way that revolves around their lifestyle. Considered the original online school and founded in 2005, King’s InterHigh offers easy access to quality live and recorded lessons from anywhere in the world. Lessons are designed and optimised for online and taught by fully qualified and experienced UK teachers. Combined with a proven educational model and innovative delivery, we bring life to lessons and increase students’ involvement in learning new concepts. The school offers International GSCEs and A Levels. King’s InterHigh is an extraordinary blend of 50 years of academic excellence of the King’s College Group and of InterHigh’s more than 15 years of delivering unparalleled online education. With over 10,000 alumni and graduates progressing to fulfilling careers and to further studies in universities across the UK and internationally, King’s InterHigh is a global learning community. King’s InterHigh will be offering the IB Diploma Programme, completely online, from September 2022. We are pleased to be championing this truly innovative programme and are honoured to be collaborating with the IB on this important step to increasing access and flexibility around the IB Diploma Programme.


Contact info

4.2

Great

TrustScore 4 out of 5

997 reviews

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4.2

All reviews

(997)

134 reviews in the last 12 months

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Rated 5 out of 5 stars

We have absolutely loved King's…

We have absolutely loved King's InterHigh. Our son has thrived academically during his time here, and the support from the teachers has been exceptional. Every teacher we encountered was knowledgeable, caring, and genuinely invested in helping students succeed. A huge THANK YOU to Miss Evans in Y5 & Y6!

What stood out most was how learning could be both high-quality and enjoyable. Our son was able to develop confidence, independence, and a love of learning without the stress and pressure that many children experience in traditional school settings.

I truly believe this is the future of education. Children should be able to learn in a way that allows them to be happy, maintain their wellbeing, enjoy their childhood, and still achieve excellent academic results. King's InterHigh has shown that this balance is possible.

We are incredibly grateful for our experience and would highly recommend the school to any family considering online education.

4 June 2026
Unprompted review
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Reply from King's InterHigh

Thank you for sharing such detailed feedback! We're so pleased to know how well your son is doing since joining us, and it's wonderful to hear you're enjoying everything we offer here. Thank you for being part of our school community.

Rated 5 out of 5 stars

amazing school

Kings InterHigh is a great school, it helped me find my place, and the teachers and staff are the best, they've helped me a ton. They took time to explain and help me understand what I couldn't. Definitely reccomend trying out Kings InterHigh. Kings InterHigh was a great experience.

1 June 2026
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Reply from King's InterHigh

It makes our day to hear how much you enjoyed your time at King's InterHigh, Sarah! We wish you all the best on your next steps.

Rated 4 out of 5 stars

Super helpful with any questions or…

Super helpful with any questions or technical support. Their learning platform is easy to use

26 May 2026
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Reply from King's InterHigh

Thanks for sharing your experience, Donna! We're glad to hear how well your family is getting on with King's InterHigh.

Rated 5 out of 5 stars

Amazing teachers!

Amazing teachers!

26 May 2026
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Reply from King's InterHigh

Thank you for your lovely feedback on our teachers, Olga!

Rated 5 out of 5 stars

Very friendly and supportive staff…

Very friendly and supportive staff members. Great customer service and excellent communication

22 May 2026
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Reply from King's InterHigh

Thank you for sharing your feedback about our team, Ahu! We're glad we've been able to support you on your online school journey.

Rated 5 out of 5 stars

Accessibility to admin staff helped us…

Accessibility to admin staff helped us to settle and adapt to online schooling @ KIH. The flexibility to request absence and feedback from teachers also helps to make life easy. Some of the teachers seems to go an extra mile to ensure children participate and develop a love for studying.

20 May 2026
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Reply from King's InterHigh

Thank you for sharing this, Emily! Knowing that our administration and education teams are making your move to online schooling great is exactly what we hope to hear.

Rated 5 out of 5 stars

Great stay and wonderful hello available …

Only joined this year but what a great experience Ito if I have a problem I have so many people trying to help. Wonderful people and a great expertise so far🙏

25 May 2026
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Reply from King's InterHigh

Thank you for your kind words, Sigrid! It’s great to know how supported you’ve felt since joining us. We’re so glad to have you as part of the King’s InterHigh community.

Rated 5 out of 5 stars

Good communication

Good communication, everyone we’ve interacted or spoken with has been super nice. The admissions team were empathetic to our circumstances and were very thorough at answering our questions. Our child has settled and feels safe, and able to concentrate without anxiety of peer bullying.

14 May 2026
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Reply from King's InterHigh

Thank you for sharing your experience, Jayne! Hearing that your child has settled, feels safe, and is able to concentrate and flourish means a great deal to us, and we’re pleased to know our admissions team was able to be there for your family when it mattered most.

Rated 5 out of 5 stars

Communication & accessibility has gone…

Communication & accessibility has gone beyond what I was expecting, highly recommend. Only regret I have, is I wish I made the move for daughter sooner.

19 May 2026
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Reply from King's InterHigh

Thank you for your feedback, Cindy! We're really pleased to hear that our communication and accessibility have exceeded your expectations, and we’re delighted your daughter is now part of our school community.

Rated 1 out of 5 stars

Incredibly expensive, incredibly disappointing

I cannot even begin to describe how disappointed I am with my daughter's experience at Kings.

It seemed like exactly the right thing when my daughter was having trouble attending school but as a bright girl she was still keen to learn and succeed.

First off and most annoyingly if you have any problems whatsoever, they are nearly impossible to get in contact with in any meaningful way nowadays, in the first year you were able to phone up and speak to somebody and get passed to the right department.

Now when you phone you get directed to the online chatbot.
The chatbot is completely useless and so many of the complaints that we made were left unresolved.

The teachers seem somewhat disinterested in actually teaching or educating the children in any way. Often setting reading during lessons rather than educating about what the children have read outside of the lessons.

My daughter scored 30 out of 60 on an English exam and was very keen to know where she missed out on the other 30 marks.
She emailed her teacher asking exactly this, the teacher's response was to tell her she hadn't lost 30 marks, she had gained 30 marks.... That was it. No further feedback about what she wrote or how it could have been improved upon.

In the last couple of months of her time at Kings, my daughter was learning far more by diligently studying revision, guides and textbooks bought from Amazon for a fraction of the price of Kings rather than attending lessons.

And finally, although I could go on forever about bad experiences with Kings, I want to tell you about the exam hell my daughter has had to go through.

External exams at schools are hard to come by but I was able to get my daughter into do all that her English literature exams at a local school.

Her English literature one had to be done through Kings though.

This cost nearly 10 times the amount of exams done as an external candidate.
For that you would expect a very good service.

Many emails were received from the school directing my daughter to familiarisation exercises and exams to do using their system. This all seemed to make a lot of sense to me.

However, when my daughter came to do her English exam last week, she was met with all sorts of different changes and approaches, which meant that the familiarisation exams were rendered completely useless, her exam started at 9:00 a.m. she wasn't even able to get into the exam to see her paper until 9:00 a.m. at which point she had to print it herself, but with the printer in a different room in the house and her not able to contact anybody else nor was she able to leave the exam room. She had to keep printing it until my ex-partner noticed that it was being printed, so effectively she got 25 minutes less time because she wasn't even able to get into the exam to print it until the start point.

Worse still is the exam at which she is doing as I am currently writing this review.

She logged on to Kings in order to join a pre-exam session, this was being run by a teacher she had never seen or heard of before and worse than that, the teacher had absolutely no idea how to get the children onto the exam or anything about the exam whatsoever and simply told the children that they had drawn the short straw by having her as the teacher.

My daughter was asking questions in the chat of the teacher, the teacher then asked the children whether they knew the answer to that question, beyond shocking.

How dare they put someone unqualified for the role in a pre-exam session.

Kings is incredibly expensive and incredibly disappointing, if I could give less then a single star than I would.

19 May 2026
Unprompted review
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Reply from King's InterHigh

Thank you for taking the time to speak with us directly this morning, Chris. We were grateful for the opportunity to hear your concerns in more detail.

All remote exam invigilation (including the provision of the invigilator present at your daughter’s exam) is managed and delivered by Pearson and external to King's InterHigh. Nevertheless, we know how crucial the exam period is for our students, and we're very sorry to hear about the frustrations you faced. We always advise that parents contact Pearson directly with any concerns, and we will share your feedback with them as part of our ongoing commitment to enhance this experience for our students.
 
Regarding your daughter’s experience with her English teaching, please rest assured that we will be looking into your concerns. Clear, constructive feedback and guidance is fundamental to students’ progression, and the example you’ve described does not reflect the standard we uphold.
 
We also apologise if you’ve had trouble getting in touch with us, as strong communication with families is one of our core pillars at King’s InterHigh. While many parents find our live chat to be the quickest route for their questions, we also offer many other ways to get in touch, including emailing our Family Liaison team directly and booking one-to-one video calls with teachers, available year-round.
 
Thank you again for speaking with us. We remain committed to following through on our discussed actions.

Rated 5 out of 5 stars

Fantastic

Fantastic. Have been attending for a month and my son LOVES it. Very interactive, great support. Good quality lessons. Lovely school

14 May 2026
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Reply from King's InterHigh

Thank you for sharing your experience, Jasmine! It’s lovely to hear how much your son is enjoying his first month, and we can’t wait to see how his journey evolves with us.

Rated 5 out of 5 stars

Really supportive team that really care…

Really supportive team that really care about the students. Kindness and understanding is at the heart of Kings allowing students to work at their own pace without the pressure of punishment.

13 May 2026
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Reply from King's InterHigh

Thanks so much for sharing! Building an environment where students feel genuinely supported is central to everything we do, so your feedback truly makes our day.

Rated 5 out of 5 stars

Excellent Independant British Online…

Excellent Independant British Online School, Dfe Approved, offering exceptional learning and teaching support to prepare our child to become an Active and Resilient Learner, a well grounded student, in a demanding and well academically rounded digital classroom and within inclusive and secured environment. For sure, personal integrity is prime while facing Gen Ai facilitation by simply grounding the student for an even a greater working ethic by valuing its own work first! This is to say this learning platform will prevail on the long run. It offers an alternative dynamic schooling and best practice, promote a child /student self voice in confidence by focusing on delivering every week homework, assessments, summative and formative work that take the child in the journey of achievements and improvements. Above all take the learner in owning his work out of the growing easiness of Ai generated work.
As a school choice, it requires a real and consistent parental effort to support and coach, to ensure an every day mutual win-win with the school, that in return offers a true support, help and excellent advice from teachers. Overall it is a truly dedicated teaching, administrative and tutor teams that work around the clock for ensuring best school digital learning services, allowing the student to focus on personal improvement, on getting better on many topics and personal success. It offers a new path for schooling and ensure a greater maturity and ownership of knowledge for a student.

12 May 2026
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Reply from King's InterHigh

Thank you for taking the time to share your experience in such detail! Our teams work to uphold the values and experience you’ve described every day, so we’re incredibly glad you’re happy with learning at King’s InterHigh.

Rated 5 out of 5 stars

Genuine support

Genuine support, ultimate flexibility and a great learning environment for our children. It suits our lifestyle perfectly without compromising their education.

10 May 2026
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Reply from King's InterHigh

Thank you for taking the time to leave a review! It's great to hear that our flexible schooling fits your family's life so well and is giving your children such a great learning experience.

Rated 5 out of 5 stars

Incredibly positive atmosphere.

My daughter joined kings inter High in 2024 and we've been thrilled with how the school management has cared for her studies and her development from offline to online school. The atmosphere of school is incredibly positive, making it easy for students to learn and grow. This was our first time opting for an online school and we are very happy with our decision to get her enrolled in King's inter High.

7 May 2026
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Reply from King's InterHigh

Thank you for sharing your experience, Alok! We know that moving to online school can be a significant step, and it's wonderful to hear how positively King's InterHigh is working for your daughter.

Rated 5 out of 5 stars

King's Inter has been a lifeline for…

King's Inter has been a lifeline for our son and the difference in his expectations of education, from September 25 to May 26, is significant. The learning dashboard is extremely clear and has allowed my son to develop his independence and manage his time. Lessons and pre learning is also easy to access and the teachers are kind as well as being aspirational for their students. But perhaps the most surprising part is that King's Inter manages to get that school 'belonging' feel without bricks and mortar. Assemblies, tutors and extra curricular brings the students together with a strong sense of community. This has been so important for my son, who has found mainstream school environments challenging. My son refers to King's Inter as, 'my school' and not his online learning. I think this says it all.

8 May 2026
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Reply from King's InterHigh

Thank you for such a thoughtful review, Charlie! It means a great deal to us to hear that our accessible learning, nurturing teachers, and warm community at King's InterHigh have made a real difference to your son.

Rated 5 out of 5 stars

Great school with amazing teachers

Great school with amazing teachers. My daughter joined in the middle of the year, and was supported and welcomed by her teachers. It is also a really good opportunity that King's Interhigh allows to take subjects at a higher grade, for example if you are in year 7 and the maths is too easy you can go to year 8 maths without a problem. If there is an issue, staff relplies really quickly and students can email their teachers too if they have concerns.

7 May 2026
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Reply from King's InterHigh

Thank you for your kind review! It's great to hear your daughter felt so welcomed when joining us and we're delighted she's thriving with King's InterHigh.

Rated 5 out of 5 stars

Leaving the Spanish Education System

The best decision our family has made, recruiting our daughter at Kings Inter High.
We have struggled for 3 years in a Spanish public school, much to the suffering of our daughter emotionally.
Now our lives are peaceful, no dramas at home, everyone is calmer.
Most importantly our daughter is thriving, enjoying learning and is completely engaged with school life.
We as parents also are very happy with the level of support we receive from the teaching team, personally and remotely we feel the communication pathways are excellent.
We are very happy to recommend Kings Inter High school

4 May 2026
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Reply from King's InterHigh

Thank you for sharing your story, Karen! It's a privilege to be part of your family's move to a pathway that truly works for your daughter, and we're delighted you've enjoyed your experience with our learning and support.

Rated 1 out of 5 stars

Staff seems to be expected to multi-task, privacy concerns

This school can flag real genuine reviews as "defamatory" within 10 hours of submitting them here on trustpilot, yet they are unable to answer urgent emails about upcoming exams.

It really seems understaffed, a money making operation so to speak. That's the strong impression you get. What makes me say this?
Right at the beginning of our experience with this school, there were Mock exams last year.
There was an online support room for students to ask questions at the start of their mocks, staffed by a female teacher.
Suddenly we could hear her take a phone call from a very angry parent on speakerphone, while having her mic not muted in the mock support room! So all kids / parents could hear that entire phone call.
So the entire conversation, at least 20 minutes of an angry parent calling about some exam issues was audible to everybody! What a privacy nightmare and embarassment. It also clearly showed that their staff is expected to multi-task to save costs!

Teacher and staff turnover also seems high, several of my kids teachers changed within a single year.

I have more negative things to say actually. I will write this in another review so this won't get too long.

There are more privacy concerns, such as their utilization of the Unifrog system, where they expect students to enter all sorts of personal information regarding their personality, preferences and future plans in order to profile them.

Their strong use of Microsoft systems for everything as opposed to more privacy preserving open source software is also a big concern.
Chrome is mandatory, the kids need to use outlook and office, etc.

5 May 2026
Unprompted review
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Reply from King's InterHigh

We are very sorry to hear about your recent experience. We take feedback like yours extremely seriously, as it helps us maintain and improve the high standards of care and support we strive to provide for all our families.

What you have described does not reflect the level of service we aim to deliver. We have robust processes in place to ensure the highest standards at every stage of a child's education with us.

Regarding the mock exam support sessions, we have thoroughly reviewed all available recordings. We would like to clarify that it was not the teacher leading the lesson who took a call. Instead, a parent participating in the session began discussing their family's personal circumstances. The teacher attempted to redirect this conversation to a more private setting at a later time. However, we acknowledge that this was not the intended focus of the session, and we are reviewing our procedures to ensure that similar situations are handled more appropriately in the future.

We would greatly appreciate the opportunity to speak with you directly to better understand and address your concerns. Unfortunately, as we have not received further information from you, we are unable to reach out proactively. Please do not hesitate to contact us - we genuinely value your feedback and are eager to discuss your experience at your earliest convenience.

Rated 5 out of 5 stars

Our experience with KIH has been AMAZINGG

Our experience with KIH has been amazingly fun, my daughter is very happy to have such supportive & kind classmates and teachers. We would recommend joining KIH as joining classes is from the comfort of your home.

29 April 2026
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Reply from King's InterHigh

Thank you, Gurjit! It's great to hear that your daughter is both happy in her lessons and with her new classmates. We're glad to have your family as part of our community.

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