The collection was executed at a perfect time. The boxes were excellent, and they provided helpful packing tips. In summary, the service was extremely efficient.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was on-time and all goods arrived securely at their destination. Our delivery driver Jamie provided advance notice, and goods were quickly offloaded. Would definitely recommend Kit Keeper.
Very nice timing of collection. Very good boxes. Gives advice to pack them properly. Overall very efficient.
Company replied
Everything has been so great from communication (which has been incredible thanks to Mia Butler), and all the exact packaging supplies and the collections. Would highly recommend.
Company replied
Company details
About Kit Keeper
Written by the company
About Kit Keeper
Kit Keeper is a by-the-box storage and shipping service built for students across the UK.
We provide an all-inclusive service covering boxes, doorstep collection, secure storage,
and redelivery—making moving between terms simple and stress-free.
Storage designed around student life
Kit Keeper was created for students who don’t have cars, spare storage space, or time to transport belongings across town. Instead of hiring vans or renting storage units, students simply pack their items into our boxes and book a pickup from their accommodation.
We collect your boxes from your door, store them securely, and return them exactly when and where you need them—whether that’s at the start of term, after a year abroad, or when moving to a new address.
Our flexible, by-the-box pricing means you only pay for the space you use, making Kit Keeper a practical and affordable option for short-term or long-term student storage.
We also offer student shipping across the UK, allowing you to send belongings without sourcing packaging or visiting a post office. One booking, one pickup, and everything handled end-to-end.
Contact info
United Kingdom
- 020 3868 6815
- info@kitkeeper.co.uk
- www.kitkeeper.co.uk
4.6
Excellent
294 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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The customer service at Kitkeeper is…
The customer service at Kitkeeper is outstanding, always providing assistance no matter the situation. I will certainly choose them again in the future.
29 December 2025
Unprompted review
Reply from Kit Keeper
Hi Robert,
Thanks so much for the lovely review. Really glad to hear the team was able to help you.
We really appreciate you choosing Kit Keeper, hope you have a fantastic 2026!
Best wishes,
Mike
CEO
Great Provider of Vacation Storage for University Students
Very nice timing of collection. Very good boxes. Gives advice to pack them properly. Overall very efficient.
15 December 2025
Reply from Kit Keeper
Hi Anthony,
Thanks so much for the lovely review. Really glad to hear you had a good experience with us.
We really appreciate you choosing Kit Keeper and recommending us :-)
Best wishes,
Mike
CEO
Expensive but good delivery
My uni kept advertising Kit Keeper as this really amazing storage company and offered us all these student discounts, but it still felt like bad value for money. Even the packing resources were expensive. But to their credit the delivery side was really good - the pickup guy was fast and effective, and my boxes were all dropped off in my flat for me in September.
6 June 2025
Reply from Kit Keeper
Hi Theo,
Thanks for taking the time to leave a detailed review, really appreciate the honesty.
I’m glad the delivery side went smoothly and that the team looked after you well. On the pricing, I’m sorry it didn’t feel like great value overall. We try to keep things as affordable as we can while covering the logistics, labour, and insurance behind the service. On the packing / boxes, hopefully you found them to be higher quality than standard. A lot of our customers do choose to use their own boxes to save money but unfortunately we do see a lot of those are very easily damaged because suppliers cut corners on cardboard quality. That said, I completely understand where you’re coming from.
We’re currently reviewing our packaging and pricing for next year, so this feedback is very helpful. We do also partner with several universities so depending where you're at we can offer discounts etc. so if you ever did want to book again, please feel free to reach out and we can sort something out for you.
If you’d like to chat anything through or have suggestions, I’m always happy to help.
Best wishes,
Mike
Extremely helpful and communicative
Extremely helpful and communicative! Second time working with them moving flats, my boxes always arrive in great condition as well. Thanks so much
20 November 2025
Reply from Kit Keeper
Hi Matilda,
Thank you so much for the lovely review, it genuinely means a lot. We're really glad to hear your boxes arrived safely and that the team kept everything smooth during the move.
Always here if you need us next time 😊
Best wishes,
Mike
It was a bit expensive but overall I…
It was a bit expensive but overall I had a good experience with Kit keeper. They are nice people and the client support is very helpful.
28 October 2025
Unprompted review
Reply from Kit Keeper
Thanks so much Julie, really glad to hear you had a good experience with us overall.
We’re always trying to keep things fairly priced while still delivering a reliable service, so it really means a lot that you highlighted the team.
If you ever need a hand again, we’re always here to help!
Cheers,
Mike
CEO
Very simple and convenient
What can I say! A very simple to use and convenient way to store my stuff. Thank you Kit Keeper.
2 October 2025
Unprompted review
Reply from Kit Keeper
Hi David,
Thanks so much for the review, really glad to hear the whole process felt simple and convenient, it’s great to know it worked well.
Appreciate you choosing Kit Keeper!
Best wishes,
Mike
CEO
Great service and prompt delivery
Great, fast delivery and service.
Great thanks to driver Stephen Keep for great service and very helpful delivery! Would recommend!
26 September 2025
Unprompted review
Reply from Kit Keeper
Hi Lana,
Thanks so much for the lovely review. Really glad to hear your delivery was quick and hassle-free, Stephen was very happy to get the shout-out for his help!
We really appreciate you choosing Kit Keeper and recommending us :-)
Best wishes,
Mike
CEO
Reply from Kit Keeper
Hi Tom,
Really appreciate you taking the time to leave this, great to hear Stephen looked after you so well. He was chuffed with the shout-out!
Thanks again for choosing Kit Keeper :-)
Best wishes,
Mike
CEO
Review
My driver, Stephen Keep, made the delivery of my boxes a seamless and easy experience. He was polite, arrived on time, and helped me carry boxes into my room. Highly recommend!
25 September 2025
Unprompted review
Reply from Kit Keeper
Hi Cayman,
Thanks so much for the review, really glad to hear everything was delivered on time and that you had a good experience with us.
We really appreciate you choosing Kit Keeper!
Best wishes,
Mike
CEO
Timely and seamless pick up/delivery
Timely and seamless pick up/delivery. Swift assistance throughout
19 September 2025
Unprompted review
Reply from Kit Keeper
Hi Jakub,
Thanks so much for taking the time to leave a review. Really glad to hear everything ran smoothly and that the pick-up and delivery all went well. Great to know the team were able to assist quickly throughout as well.
We really appreciate you choosing Kit Keeper :-)
Best wishes,
Mike
CEO
Great experience
Kitkeeper have great customer service and help me with every situation I will definitely use it again next time.
19 September 2025
Unprompted review
Reply from Kit Keeper
Hi Ahmed,
Thanks so much for the great review. Really glad to hear our team were able to help you out each time, that means a lot to us.
We’d be very happy to help out again whenever you need storage in the future.
Appreciate you choosing Kit Keeper!
Best wishes,
Mike
CEO
Convenient and easy move-in
Morgan did a great job with the delivery and using Kit Keeper made moving in a lot easier!
18 September 2025
Unprompted review
Reply from Kit Keeper
Hi Erika,
Thanks so much for leaving a review. Really glad to hear Morgan took good care of the delivery, they were very happy to hear the feedback! Great to know the service helped make move-in day that bit easier too.
Appreciate you choosing us :-)
Best wishes,
Mike
CEO
Reply from Kit Keeper
Hi Kirk,
Thanks so much for taking the time to leave a review. Great to hear you found the service convenient, it’s lovely to see the hard work's coming across.
Really appreciate you choosing us!
All the best,
Mike
CEO
Great and reliable storage
The service overall was great! Quick collection and delivery. There was a slight issue with the third party courier, but it was quickly resolved and I received frequent updates through the company so it made things easier for me!
4 September 2025
Unprompted review
Reply from Kit Keeper
Hi Anna,
Thank you so much for taking the time to leave a review. I’m really glad to hear collection and delivery were quick, and that even with the slight hiccup everything was resolved and that the comms were good.
Really appreciate you choosing us!
Best wishes,
Mike
CEO
It was very efficient
It was very efficient! It made my move so much easier and was a fairly easy process.
29 August 2025
Reply from Kit Keeper
Hi JB,
Thank you so much for the review, really glad to hear the process felt efficient and helped make your move easier, that’s exactly what we aim for!
We really appreciate you choosing us!
Best wishes,
Mike
CEO
I have used this company for 4 years…
I have used this company for 4 years now and would thoroughly recommend them
Customer service is great never had any problems with collection, delivery or storage.
29 August 2025
Unprompted review
Reply from Kit Keeper
Hi Sheena,
Thank you so much for the lovely review and for trusting us over the past 4 years. It really means a lot to have your continued support, and I’m so glad to hear you’ve always had a smooth experience.
We’re incredibly grateful, and we’d be very happy to look after you again anytime :-)
Best wishes,
Mike
CEO
A Great service
Mia Butler was extremely helpful, efficient and always got back to me when I needed help.
The courier Stephen Keep went above and way beyond in helping my daughter with her boxes and we were so grateful for his kindness to her this morning.
My daughter has two more years in Oxford and I would not hesitate to use them again and again. A Great service
28 August 2025
Unprompted review
Reply from Kit Keeper
Hi Mohammad,
Thank you so much for the review, really glad to hear you had a good experience and that Kyle took great care of you. He was very happy to see your message.
We really appreciate you choosing us :-)
Best wishes,
Mike
CEO
AVOID KIT KEEPER!!
AVOID KIT KEEPER!!! Although they are cost-effective, it does come at a cost. Last year 2 out of 3 of my boxes did not arrive for ages and when they did, they had changed shape. I received different boxes and all of my items were badly water damaged and smelled foul and had to be disposed of. When I brought this up with Kit Keeper, they blamed their subcontractor and said the items had been part of a flooding. After endless calls and emails, I only received a little sum of damages which does not equate to the personal belongings I ended up losing. Some of those items I held great emotional sentiment for. So, please do not use them because if anything goes wrong, they will not take any responsibility for it.
22 September 2024
Unprompted review
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