The collection was executed at a perfect time. The boxes were excellent, and they provided helpful packing tips. In summary, the service was extremely efficient.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was on-time and all goods arrived securely at their destination. Our delivery driver Jamie provided advance notice, and goods were quickly offloaded. Would definitely recommend Kit Keeper.
Very nice timing of collection. Very good boxes. Gives advice to pack them properly. Overall very efficient.
Company replied
Everything has been so great from communication (which has been incredible thanks to Mia Butler), and all the exact packaging supplies and the collections. Would highly recommend.
Company replied
Company details
About Kit Keeper
Written by the company
About Kit Keeper
Kit Keeper is a by-the-box storage and shipping service built for students across the UK.
We provide an all-inclusive service covering boxes, doorstep collection, secure storage,
and redelivery—making moving between terms simple and stress-free.
Storage designed around student life
Kit Keeper was created for students who don’t have cars, spare storage space, or time to transport belongings across town. Instead of hiring vans or renting storage units, students simply pack their items into our boxes and book a pickup from their accommodation.
We collect your boxes from your door, store them securely, and return them exactly when and where you need them—whether that’s at the start of term, after a year abroad, or when moving to a new address.
Our flexible, by-the-box pricing means you only pay for the space you use, making Kit Keeper a practical and affordable option for short-term or long-term student storage.
We also offer student shipping across the UK, allowing you to send belongings without sourcing packaging or visiting a post office. One booking, one pickup, and everything handled end-to-end.
Contact info
United Kingdom
- 020 3868 6815
- info@kitkeeper.co.uk
- www.kitkeeper.co.uk
4.6
Excellent
294 reviews
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Hasn’t replied to negative reviews
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Reply from Kit Keeper
Hi Xintong,
Thank you so much for the review thank you for the shoutout to Jamie. He was very happy to hear the kind words.
We really appreciate you choosing us :-)
Best wishes,
Mike
Kyle and Ben were great at assisting…
Kyle and Ben were great at assisting me! Top notch collection experience.
30 July 2025
Unprompted review
Reply from Kit Keeper
Hi Arun,
Thank you so much for the review, really glad to hear Kyle and Ben were able to look after you and that the collection went so smoothly. They were very happy to hear your feedback!
We really appreciate you choosing us, and we’re here anytime you need storage again :-)
Best wishes,
Mike
CEO
Used Kit Keeper to move my daughter at…
Used Kit Keeper to move my daughter at Newcastle Uni. Excellent service. Efficient booking system. Follow up emails very clear. Turned up on time. Friendly and helpful staff. Would highly recommend this company.
27 June 2025
Unprompted review
Reply from Kit Keeper
Hi Audrey,
Thank you so much for taking the time to leave a review. I’m really glad to hear everything went smoothly with your daughter’s move at Newcastle.
We really appreciate you choosing Kit Keeper, and thank you for the recommendation, it means a lot to us.
Best wishes,
Mike
CEO
Reply from Kit Keeper
Hi Evangelos,
Thank you so much for the review, really glad to hear you had an excellent experience with us!
Appreciate you choosing Kit Keeper, we’re here anytime you need us again :-)
Best wishes,
Mike
CEO
Great option for storage
The company was very professional, and price-wise, it was very fair. The customer support, especially David, was very helpful in responding to my queries, and that too quite promptly. The only point that I do find a bit challenging was the weight allowed for the box that was a baggage box, as the box itself is very big, probably 25kgs might be a bit unfair, maybe around 30kgs would have been more appropriate. Maybe it is something that can be looked into.
21 July 2025
Reply from Kit Keeper
Hi Selvi,
Thank you so much for taking the time to leave such a thoughtful review. I’m really glad to hear you found the service good, and that David was able to support you quickly.
I really appreciate your feedback about the weight allowance for the suitcase box. We set the 25kg limit to ensure the safety of both customers and drivers when lifting larger boxes, but I understand how it can feel limiting given the size of the box.
We're doing a review of box sizes and weight limits in the new year so please feel free to check in if you decide to use the service again and we can let you know after the review.
Thank you again for choosing us, have a great weekend :)
Best wishes,
Mike
CEO
Quick and easy
I received two phone calls to let me know when he was arriving, which was very helpful. The times/etas given were all accurate.
The service was very quick and I recieved all my boxes immediately.
18 July 2025
Unprompted review
Reply from Kit Keeper
Hi Eleanor,
Thank you so much for taking the time to leave a review. I’m really glad to hear the coms and ETAs were helpful, we're working on launching on-the-day driver tracking to improve that process even more.
Amazing to hear everything arrived quickly and smoothly too. We really appreciate you choosing us!
Hope you have a great weekend :)
Best wishes,
Mike
CEO
Boxes were picked up on time by…
Boxes were picked up on time by delivery - Kyle and Mick did an excellent job and offered to take the boxes off my hands when they saw me carrying them.
I needed one less box than expected, and the price per month was adjusted accordingly without my input. Really recommend for university students.
7 July 2025
Unprompted review
Reply from Kit Keeper
Hi Sarah,
Thank you so much for taking the time to leave a review. I’m really glad to hear Kyle and Mick looked after you and stepped in to help with the boxes, they were very happy to hear your feedback.
It’s also great to hear the billing adjustment helped, we always want to make things as straightforward as possible and doing our best to automate these processes as we grow.
Really appreciate you recommending us to other university students, we’re here anytime you need us again :-)
Best wishes,
Mike
CEO
Kit Keeper are a must for Storage and transport of luggage back and forth between home and university.
Kit Keeper are an extremely effective , efficient, reliable and extremely professional service for anyone at university who needs storage over the holiday periods , or to transport luggage back and forth between home and university . They are so efficient. They have simply made my son’s four years at university so much easier . I can 100 % recommend KK. And , their staff are brilliant .
4 July 2025
Unprompted review
Reply from Kit Keeper
Hi Jo,
Thank you so much for such the thoughtful review, it really means a lot to us.
I'm so glad that we have been able to support your son throughout the holiday periods and with the back-and-forth between home in Scotland and university.
It’s genuinely been a pleasure working with you and Ethan over the past four years. Thank you for trusting us, sticking with us, and supporting a small business as we grow (from the our very beginning!), we appreciate it more than you know.
Wishing you both all the very best for the future, and if you ever need us again, we’re always here to help :-)
Best wishes,
Mike & the whole Kit Keeper team
Reply from Kit Keeper
Hi Zach,
Thank you so much for the review, really glad to hear everything was prompt, and easy to use!
Always great to look after our Cambridge students, and appreciate the thumbs up! 🙏
If you ever need Cambridge storage again, we’re here to help :-)
Best wishes,
Mike
CEO
The best storage service!
It is the most affordable and the easiest service available. The customer service is amazing.
3 July 2025
Reply from Kit Keeper
Hey there,
Thank you so much for the amazing review, it really means a lot to us. We’re so glad you found the service affordable, and that the team were able to help.
We really appreciate you choosing us and we’re here anytime you need storage again :-)
Best wishes,
Mike
CEO
Kyle and Mick were lovely and even…
Kyle and Mick were lovely and even waited for me when I was running late, so glad they were so helpful so early in the morning.
7 July 2025
Unprompted review
Reply from Kit Keeper
Hey Bri,
Thank you so much for the lovely review. I’m really glad to hear Kyle and Mick were able to help and work around your schedule. They were very happy to hear your kind words!
We really appreciate you choosing us, and we’re here anytime you need us again :-)
Best wishes,
Mike
CEO
Tony was very friendly and…
Tony was very friendly and understanding even when I managed to get locked out whilst moving out.
26 June 2025
Unprompted review
Reply from Kit Keeper
Hi there,
Thank you so much for taking the time to leave a review and for shouting out Tony, It's brilliant to hear the service was good, we'll make sure to pass it on :-)
Hope you have a fantastic summer!
Best wishes,
Mike
CEO
Kyle - Sheffield
The driver who came to pick my stuff up in Sheffield was super helpful and on time!! His name was Kyle, he’s taken my spare boxes and been super super lovely
25 June 2025
Unprompted review
Reply from Kit Keeper
Hi Megan,
Thank you so much for taking the time to leave a review and for shouting out Kyle! It's brilliant to hear the service was good, we'll make sure to pass it on :-)
Hope you have a fantastic summer!
Best wishes,
Mike
CEO
Reply from Kit Keeper
Hi Monty,
Thank you so much for taking the time to leave a review, it's great to hear that the team were helpful :-)
Hope you have a fantastic summer!
Best wishes,
Mike
CEO
Brilliant service
No complaints at all: I had to change my booking to an earlier date, and Kit Keeper's support was very accommodating. It made arranging storage much easier; I will certainly use them again!
13 June 2025
Reply from Kit Keeper
Hi Gavin,
Thank you so much for taking the time to leave a review. It's brilliant to hear that the team's been helpful and that you'll use us again!
Hope you have a fantastic summer!
Best wishes,
Mike
CEO
Very good!
They were very quick to respond to mails and very punctual. Helped me carry my heavy items too! This is my second year with them!
13 June 2025
Unprompted review
Reply from Kit Keeper
Hi Saanvi,
Thank you so much for taking the time to leave a review. It's brilliant to hear the customer service was good and that you're a repeat customer!
Hope you have a fantastic summer!
Best wishes,
Mike
CEO
Reply from Kit Keeper
Hi Maya,
Thank you so much for taking the time to leave a review and for shouting out Kyle! It's brilliant to hear the service was good, we'll make sure to pass it on :-)
Hope you have a fantastic summer!
Best wishes,
Mike
CEO
Reply from Kit Keeper
Hi Danas,
Thank you so much for taking the time to leave a review, it's brilliant to hear the service to good and reliable :-)
Hope you have a fantastic summer!
Best wishes,
Mike
CEO
really friendly and efficient drivers
really friendly and efficient drivers! the head (?) driver’s name was tony w
12 June 2025
Unprompted review
Reply from Kit Keeper
Hi Jasmine,
Thank you so much for taking the time to leave a review and for shouting out Tony! It's brilliant to hear the service was good, we'll make sure to pass it on :-)
Hope you have a fantastic summer!
Best wishes,
Mike
CEO
Professional, helpful, reliable, highly recommend
I was extremely happy with the professional, helpful and reliable service from Kit Keeper. The empty boxes arrived ahead of time, the collection went ahead as planned and we were well informed about each stage of the process. David was my first contact with Kit Keeper and he went above and beyond to help after a bad experience with another storage company, which was much appreciated.
30 May 2025
Unprompted review
Reply from Kit Keeper
Hi Karen,
Thank you so much for taking the time to leave a review and for shouting out David! It's brilliant to hear the service was good, we'll make sure to pass it on :)
Hope you have a fantastic summer!
Best wishes,
Mike
CEO
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