Kitson Boyce  Reviews 3

This solicitor acts for the vendor of the apartment that I am purchasing. Jenna Hamilton-Pursglove of the Exeter office is dealing the sale of the apartment. They do not reply to my solicitor. The enquiries have been outstanding for 3 months. The only reply we get is "we will reply when able". No communication about the delay. They don't respond to the estate agent. The seller does not seem to be aware of why they are not replying. Delaying the property sale for all. I need to give my 2 months notice of my rental apartment, but I have no confidence I am not going to be homeless.

I approached this company a week ago requesting a quote for selling and buying a property. I was informed I would receive that quote within 1 hour of my call. I have attempted to contact said person at least 4 times and left messages. I was assured I would receive a call at 09.00 today. Nothing. I rang again and was informed I would receive a response by 14.00. Still nothing. Shocking service and therefore they have not obtained my business. The receptionist was very accommodating hence 1 star

This is the Plymouth branch of Kitson Boyce.
Initially Kitson Boyce were friendly and instructed to make a Will for my friend with vulnerabilities. Unfortunately the process and aftercare was more than inadequate with devastating consequences.
If you or a loved one has vulnerabilities I advice you not to use Kitson Boyce.