We cannot speak highly enough of Kate Herbert. Our house sales and purchase was meant to be straightforwards, it was anything but. from the very beginning Kate made the process simple and her response... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We recently sold our property in a very tough market and this is the second time we have worked with Laurence Warnell. He is thorough, fast, honest and straightforward. Marina Beilby was also excellen... See more
Company replied
Sale of my mother's bungalow was handled by Rachel at the Newcastle-under-Lyme office, whom provided the best possible service in dealing with all matters promptly and efficiently even to the point of... See more
We have worked with Rachael Billam and her team for 11 flat sales over the past 2 years. We have been extremely happy with their professionalism, friendly communication and the speed at which they wo... See more
Company replied
Company details
Written by the company
Knights is unique in the UK legal and professional services sector and we are redefining our industry. Continuing to increase our geographical coverage and build the scale of our operations, we have become one of the largest collaborative professional services teams in the UK through our strong culture and corporatised model, meaning Knights is now increasingly becoming recognised as the business of choice for more clients and professionals. Pioneers for a new type of professional services business; we operate a unique and proven model which has created a strong and resilient platform for growth. We continue to make good progress against our vision of leading the regional market in the UK, consistently delivering high quality services to our clients across an ever-increasing range of services and sectors. More than 1,100 professionals now work as one team offering a distinctive blend of local knowledge aligned with national capability and presence to deliver a premium client experience.
Contact info
The Brampton, ST5 0QW, Newcastle-Under-Lyme, United Kingdom
- 0344 371 2562
- enquiries@knightsplc.com
- www.knightsplc.com
4.7
Excellent
927 reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It has been so helpful to have your support.
It has been so helpful to have your support. I agreed to act as an Executrix for a friend. I was able to deliver a pack of papers to you and you completely ran with the task. You always kept me informed and I was very confident that I was in safe and friendly hands.
9 February 2026
Unprompted review
Reply from Knights Professional Services
Thank you for sharing your experience Sheila. It is great to read you felt confident in the ability of our team.
Knights
Lease Extension
I instructed Knights to deal with a lease extension. I was kept up to date and informed throughout the process and although it wasn’t a quick process it all came together in the end. I therefore had no worries also keeping them on board with the sale of the property.
6 February 2026
Unprompted review
Reply from Knights Professional Services
Thank you for sharing your feedback. We're really pleased to hear that you felt well‑informed throughout your lease extension, even with the naturally longer timescales involved. It’s great to know that the experience gave you the confidence to continue with us for the sale of the property as well.
We truly appreciate your trust in Knights and are glad everything came together smoothly in the end. If we can support you with anything further, we’re always here to help.
Carol O'Leary, Solihull office.
Would highly recommend Knights
Would highly recommend Knights. Rachel in the conveyancing department has been extremely efficient and made the whole process of selling a house stress free. Thank you Knights.
2 February 2026
Unprompted review
Reply from Knights Professional Services
Efficiency and clear communication are at the heart of what we aim to deliver, and it’s wonderful to know this was reflected in your experience.
We truly appreciate your recommendation — thank you for choosing Knights.
Rachel Byles, Stoke office.
Ian and Samantha provided excellent…
Ian and Samantha provided excellent service throughout the sale of my property. They were very professional and easy to communicate with, and I would highly recommend them.
30 January 2026
Unprompted review
Reply from Knights Professional Services
Thank you for taking the time to share your experience. We're delighted to hear you thought we provided excellent service throughout your property sale. Our professionalism and clear communication are qualities we value highly, and it’s wonderful to know this made a positive difference for you.
We truly appreciate your recommendation and are grateful you chose Knights.
Ian Peach and Samantha Kidd, Portsmouth office.
Superb service
Superb, efficient and stress-free service from the conveyancing team. Everyone I spoke to was friendly. A pleasure to work with, my thanks.
1 February 2026
Unprompted review
Reply from Knights Professional Services
Thank you so much for your wonderful feedback. We’re delighted to hear that you found our conveyancing service superb, efficient and stress‑free. The team will be thrilled to know their friendly approach made such a positive difference.
It’s been a pleasure working with you too — and thank you for taking the time to share your experience.
If we can help with anything in the future, we’re always here.
Katrina Allen, Leeds office.
Terrible experience with this firm…
Terrible experience with this firm during my purchase. They were recommended by an equally questionable developer, Taylor Wimpey. They essentially disengaged and never completed the purchase properly, allowing serious mistakes by the developer to go unchallenged. This resulted in significant issues and ultimately forced me to instruct a competent solicitor firm to sort out the mess they allowed to happen. If I were you, I would look elsewhere for a solicitor.
20 January 2026
Unprompted review
Reply from Knights Professional Services
We are committed to dealing with concerns and complaints via the proper channels and processes. Please contact enquiries@knightsplc.com to discuss further as we cannot comment on a public platform if a matter is ongoing.
Knights
Incredible service and stress free
Jamie and his team at Knights have been incredible, they made everyting so easy from start to finish, and took alot of the pressure off us. There were no delays at all and would always pick up the phone to rely to an email when we had any questions. Jamie was reccomded to my by another family member, and will pass on his details to anyone else I know looking to move house soon! Thank you Jamie!
16 January 2026
Unprompted review
Reply from Knights Professional Services
Providing a smooth, efficient service and being available whenever our clients need us is something we pride ourselves on, so it’s great to hear that reflected in your experience.
We’re also very grateful for your recommendation — it means a lot to us that you were referred by family and would pass our details on again.
Thank you once again for choosing Knights, and we wish you all the very best in your new home.
Jamie Noel, Oxford office.
Thank you
Fantastic experience with Knights, I would 100% recommend.
Kimberly was amazing made the whole process for both sale and purchase very easy and was always quick with responding to emails and keeping us updated and was all organised in a very timely manner.
Thank you so much for making this as stress free as possible.
29 January 2026
Unprompted review
Reply from Knights Professional Services
Keeping our clients updated and supported throughout the process is so important to us, so it’s lovely to hear that reflected in your experience.
We truly appreciate your recommendation and wish you all the very best in your new home!
Thank you again for choosing Knights.
Kimberly Gardner, New Homes, Nottingham office.
Always available when I had questions
Always available when I had questions. Very pleased with the service I received
30 January 2026
Unprompted review
Reply from Knights Professional Services
Thank you for your feedback. It is important to us that you had direct communication and access to speak to us when you needed us the most.
Kimberly Gardner and Nicola O'Dowd, New Homes, Nottingham office.
Probate and selling of my late parents property
Brilliant with dealing with my late parents estate, and the selling of the property. Oliver Nelms and Rachael Burrows were brilliant in keeping us up to speed on everything
30 January 2026
Unprompted review
Reply from Knights Professional Services
Handling an estate can be an emotional and overwhelming time, so it means a great deal to know that the team kept you fully informed and made things a little easier.
We really appreciate your feedback and are grateful you chose Knights to assist your family.
Rachael Burrows (Residential Property), Oliver Nelms (Private Client) York office.
Fantastic experience with Knights…
Fantastic experience with Knights whilst working on a lease extension. Kerianne, Mollie and the team were extremely professional throughout and kept us informed at every stage of the process. They made the whole process feel straightforward and stress-free. We would highly recommend their services to anyone looking for reliable legal advice.
30 January 2026
Unprompted review
Reply from Knights Professional Services
Thank you so much for your fantastic review! We’re delighted to hear that your lease extension process felt straightforward and stress‑free.
We are pleased to know our professionalism and clear communication made a positive difference throughout each stage.
We truly appreciate your recommendation and are glad you felt supported every step of the way.
Kerianne Walker, Residential property, Weybridge office, and Mollie Donnelly, Property litigation, Portsmouth office.
Fantastic Service
I was absolutely delighted with the experience of working with Knights on a recent house purchase/sale... Lauren was fantastic throughout the process... proactive, as well as very responsive, nothing was too much trouble... highly recommend !...
16 January 2026
Unprompted review
Reply from Knights Professional Services
Thank you for your fantastic feedback. We’re delighted to hear that you had such a positive experience with Knights during your recent sale and purchase. It’s wonderful to know that our proactive approach, responsiveness and dedication made the process smooth and stress‑free for you.
We truly appreciate your recommendation and are pleased we could support you throughout your move. If there’s ever anything you need in the future, we’re here to help.
Lauren Rose. Sheffield office.
House sale
I have been very impressed with the Knights team lead by Sally Peake and the support and professionalism that they have shown while handling the sale of my property. Sally and her team, particularly Louise and Hannah, have guided me through the process and have been very proactive in their help to progress the sale. I cannot recommend them enough.
23 January 2026
Unprompted review
Reply from Knights Professional Services
Thank you for your wonderful feedback. We’re delighted to hear how impressed you’ve been with our team throughout the sale of your property. Our proactive approach, professionalism and clear guidance are exactly what we strive to provide, and it’s great to know this made a real difference to your experience.
Your kind words are truly appreciated, and we’re grateful for your recommendation. It’s been a pleasure supporting you through the process.
Sally Peake, Hannah Page and Louise Nunns. Brighton office.
Selling our property
We recently sold our property in a very tough market and this is the second time we have worked with Laurence Warnell. He is thorough, fast, honest and straightforward. Marina Beilby was also excellent who shares the same qualities. Our buyer's solicitors were frustratingly poor and Laurence and Marina were resilient, they stayed positive and moved things along carefully and professionally. We will work with them again at any time.
9 January 2026
Unprompted review
Reply from Knights Professional Services
Thank you so much for taking the time to share your experience. We’re delighted to hear that, even in such a challenging market, we were able to provide the thorough, honest and proactive service you needed.
Your kind words about our resilience and professionalism—especially when navigating delays with the buyer’s solicitors—mean a great deal to us
We truly appreciate your continued trust and are pleased to have supported you for a second time. We’d be delighted to work with you again whenever you need us.
Laurence Warnell and Marina Beilby. Ascot office.
Reply from Knights Professional Services
Thank you Laura for your feedback. We appreciate your comments and glad your thought so highly of your experience.
Megan Andries, Birmingham office.
First time Buyer
Had a fantastic experience with Minal Shah and Ayesha Rizwan Mohamed at Knights with the purchase of a first property. Very professional services, responsive and reassuring at every step. Fees may be slightly higher than other solicitors but totally worth it for the peace of mind. Would highly recommend.
16 January 2026
Unprompted review
Reply from Knights Professional Services
Thank you Ryan for your find feedback. Great to read of your experience and we agree, we may not be the cheapest, but you are in the best hands and we offer a premium service which confirms the value of the professional work we do. Best wishes in your new home.
Minal Shah and Ayesha Rizwan Mohamed, Leicester office.
I had an excellent experience
I had an excellent experience with Knights Solicitors and couldn’t recommend them highly enough. From start to finish, the service was professional, efficient, and reassuring. They took the time to explain everything clearly, kept me well informed throughout, and always responded promptly to any questions I had.
Their attention to detail and genuine commitment to achieving the best outcome made a stressful situation much easier to deal with. It’s clear they really care about their clients and take pride in their work. I would not hesitate to use Knights Solicitors again in the future and would confidently recommend them to anyone needing reliable legal support.
19 January 2026
Unprompted review
Reply from Knights Professional Services
Thank you so much for your wonderful feedback. We’re delighted to hear that you had an excellent experience with Knights. Providing a professional, efficient, and reassuring service is something we take great pride in, and it’s great to know that you felt supported and well‑informed throughout your matter.
We’re especially pleased that our clear communication, attention to detail, and commitment to achieving the best outcome made a difficult situation easier for you. Your trust means a lot to us.
Thank you again for your recommendation. We’d be more than happy to assist you in the future should you ever need our support.
Shona Archer, New Homes, Portsmouth office.
Impressive service
I highly recommend Katrina Allen and Louise Nunns and colleagues in the Leeds office who were exceptional in their professionalism and responsiveness.
Katrina always went the extra mile and was a breath of fresh air after the lacklustre and slow service we experienced with another firm when buying and selling a previous property. We liked her approachability and friendliness and willingness to quickly answer all questions that concerned us.
12 January 2026
Unprompted review
Reply from Knights Professional Services
Thank you for taking the time to share such positive feedback. We’re delighted to hear that your experience was so impressive.
Katrina’s dedication to going the extra mile, along with her approachable and friendly manner, is something we value greatly, and we’re pleased to know it made such a difference for you—especially after your previous experience elsewhere. Clear communication and prompt responses are priorities for us, so it’s wonderful to hear that you felt supported and reassured throughout.
Your recommendation means a great deal, and we truly appreciate it. Should you need any further assistance in the future, we’ll be here and happy to help.
Katrina Allen and Louise Nunns, Leeds office.
always providing a first-class service…
Received a superb level of service from Jamie Noel and Susie Preston on the sale of our house. It was not without complications yet Jamie navigated them with great skill and reassurance, always keeping us totally informed and updated. Jamie and Susie were always incredibly professional, attentive and quick to respond to any query whether by phone or email. Jamie also kept us informed at all times with regards to costs so there were no surprises when we completed. I've been using Knights for many years and wouldn't consider going anywhere else. They always provide a first-class service.
15 January 2026
Unprompted review
Reply from Knights Professional Services
Thank you so much for taking the time to share your experience. We’re delighted to hear your experience provided such a high level of service throughout what was at times a complicated sale.
Navigating challenges while keeping you fully informed, reassured, and supported is exactly the standard we strive for, so it’s wonderful to know we delivered that for you. We’re especially pleased that our professionalism, responsiveness, and clarity around costs helped make the process as smooth as possible.
Your continued trust in Knights over the years means a great deal to us. Thank you again for your loyalty and for such a thoughtful review — we truly appreciate it.
Jamie Noel and Susie Preston, Oxford office.
Sent nasty letter to me on behalf of landlord
Sent a letter to me on behalf of my landlord SNG threatening legal action for repair works that were delayed to be carried out even though the repair was already booked in.
Rathar than mediating, the law firm sent an unsigned letter threatening and intimidating me to comply which came across as coercive and unfair considering my health issues.
Though my landlord were in the wrong and later apologised for the letter, the apology should have come from the law firm for acting on false information from my landlord.
Still no apology from them.
5 November 2025
Unprompted review
Reply from Knights Professional Services
We take all feedback seriously are committed to addressing concerns via the proper channels. As you are not our client, we are not sure which matter this relates to. Should you wish to discuss further, please contact enquiries@knightsplc.com with your full name and address the concern relates to and we can investigate and respond to you directly.
Knights.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.