Knights Professional Services Reviews 931

I had an excellent experience with Knights Solicitors and couldn’t recommend them highly enough. From start to finish, the service was professional, efficient, and reassuring. They took the time to explain everything clearly, kept me well informed throughout, and always responded promptly to any questions I had.

Their attention to detail and genuine commitment to achieving the best outcome made a stressful situation much easier to deal with. It’s clear they really care about their clients and take pride in their work. I would not hesitate to use Knights Solicitors again in the future and would confidently recommend them to anyone needing reliable legal support.

I highly recommend Katrina Allen and Louise Nunns and colleagues in the Leeds office who were exceptional in their professionalism and responsiveness.
Katrina always went the extra mile and was a breath of fresh air after the lacklustre and slow service we experienced with another firm when buying and selling a previous property. We liked her approachability and friendliness and willingness to quickly answer all questions that concerned us.

Received a superb level of service from Jamie Noel and Susie Preston on the sale of our house. It was not without complications yet Jamie navigated them with great skill and reassurance, always keeping us totally informed and updated. Jamie and Susie were always incredibly professional, attentive and quick to respond to any query whether by phone or email. Jamie also kept us informed at all times with regards to costs so there were no surprises when we completed. I've been using Knights for many years and wouldn't consider going anywhere else. They always provide a first-class service.

Sent a letter to me on behalf of my landlord SNG threatening legal action for repair works that were delayed to be carried out even though the repair was already booked in.

Rathar than mediating, the law firm sent an unsigned letter threatening and intimidating me to comply which came across as coercive and unfair considering my health issues.

Though my landlord were in the wrong and later apologised for the letter, the apology should have come from the law firm for acting on false information from my landlord.

Still no apology from them.

We worked with knights on selling our property which was a bumpy road and fell through 4 times before finally closing in Dec. Nick and Linda were wonderful to work with throughout- patiently guiding us through the process and reassuring us. We really felt like they were on our team and no question was a stupid question. We would definitely use them again.

All staff kept me in the loop and suggested options where issues arose.
I have used Knights twice (for assisting me with probate and for the sale of an inherited property) and I have found them expedient and approachable.

Very straightforward and easy to deal with. Emma and Jasmin in the Chelmsford office made the whole probate process including house sale as straightforward as possible. Practical advice was forthcoming and questions were always answered promptly. I would recommend them.

Imran Dean and his team where the most incredible communicators, very efficient and timely. Also super impressive was the way Imran always made himself personally available - nothing was too much trouble. This team also highlighted how bad the team on the other side were ! Absolutely first class service. Highly recommend!

Very helpful, friendly and always available to speak to.

We had a very professional service from Louise and Hannah. Everything went smooth sailing and will be happy to do business with Knights Professional Services again in our next projects.

I had a great experience working with Knights who I found to be very communicative keeping me informed every step along the way. They were happy to talk me through parts of the process that I wanted to better understand and I had confidence in everything they were doing on my behalf.
I would definitely use the team again.

I challenged Rachel (Byles) to close this purchase within 4 weeks on the run to Xmas. Not only did she and Knights achieve this they did a thoroughly professional job and were demanding on my behalf to offer the necessary protection
Great job
Thanks
Mike Fraine

I can only give a very positive review for Knights Solicitors. Unfortunately l don't live in the UK, but without having to fly over, Knights handled everything very professionally and were an unbelievable help for me living so far away. Very friendly, helpful and very professional, they were a great help to me in my difficult time...... a million thanks to all at Knights, especially to Jordan Oakes and Zoe Parry!
Graham Hillier.

Nam at knights took over our conveyancing after knights bought the solicitors we chose mid-way through our process. He continued the process seamlessly and of anything accelerated it with his excellent communication. Couldn't have been happier with him towards the end of the process, very available on the phone and responsive to emails.

We have worked with Rachael Billam and her team for 11 flat sales over the past 2 years. We have been extremely happy with their professionalism, friendly communication and the speed at which they work. They regularly update you on costs incurred and progress of the sale and always respond to emails and phone calls quickly and politely. We definitely would recommend them to anyone who requires their services.

I instructed Knights for two significant family matters over 2022-2023, paying over £60,000 in legal fees. Originally they estimated about £20k. While the legal work was competent, the way they handled billing and debt collection was deeply disappointing.
After informing them in June 2023 that I could no longer afford to continue due to financial hardship, I later disputed a final invoice. Despite four separate requests over several months for an itemised breakdown - standard professional courtesy - Knights refused to provide one until I was forced into court proceedings.
The itemised bill was eventually provided within court papers. This meant litigation was necessary simply to obtain information I was entitled to as a client.
Following judgment, I received no written notification and proactively contacted both Knights and the Court trying to establish payment details. Despite this, High Court Enforcement was instructed, adding £414 to a £968 dispute.
For a firm that had already been paid £60,000+, pursuing aggressive debt collection against a client who had clearly communicated vulnerability and was actively trying to pay felt unnecessarily punitive.
I expected better from a firm of Knights' standing. If you're considering instructing them, get fixed quotes in writing and monitor costs closely - mine tripled from the original estimate.

Shona and her team have been very good and helpful from the start.....
Quick response to emails and keeping us updated

Rachael, Dagmara and the rest of the team at Knights handled our recent purchase of a house in York with professionalism, kindness and amazing attention to detail. Throughout the entire process, all of our questions were answered and we were kept updated despite a significant time difference. We won't hesitate to use them again and you shouldn't think twice! Thanks again everyone!

Jamie and Saskia are outstanding in their professionalism and attention to detail. They communicated clearly throughout the process, explained every step in plain language, and handled my sale efficiently. Their friendly approach made the process easier and I wouldn’t hesitate to recommend them to anyone looking for reliable legal support.

Rachel Byles of Knights in Newcastle under Lyme acted for me on a probate sale of my mother’s house. She was very efficient, professional and proactive through-out, despite the other solicitors involved being very slow and failing to communicate. I would certainly recommend her. You might pay more for the service but it is worth it. It’s unfortunate that not everyone operates in the same way which can mean that the process is still stressful.