Absolutely love this clothing brand! The quality is top-notch, and the fit is perfect. Every piece feels carefully crafted, with attention to detail that really makes them stand out. The fabric is sof... See more
Company replied
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What a horrific experience. I needed get a tracking number after a week no tracking number. I’D NEVER BUY FROM THESE PEOPLE AGAIN!! no tracking number! Emails said the package was only be 24hrs awa... See more
I was very sceptical about buying from this company, given the number of negative reviews here. I bought an outfit after measuring myself accordingly. It just arrived a few hours ago and it's a little... See more
Company replied
I made an order and one of the items were out of stock; Fiona reached out to me and tried to assist me the best way possible to find an alternative within a $3 difference so I could’ve gotten my i... See more
Company replied
Company details
Written by the company
Here to Help We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. Please us if you need any help.Our customer services will reply to you within 48 hours. Work Day: Monday - Saturday 9:00AM--6:30PM (UTC/GMT+8)
Contact info
3.6
Average
855 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Placed the wrong size order and the…
Placed the wrong size order and the customer support helped me adjust the size. Thank you
21 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Solving problems for every customer is our top priority.
Looking forward to more orders from you.
Best Regards,
Customer service was great resolving my…
Customer service was great resolving my issues! Thank you!
21 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
It is our honor to have your support.
Looking forward to more orders from you.
Best Regards,
Item I ordered was out of stock and…
Item I ordered was out of stock and Carly graciously assisted with a replacement
Also she was very helpful with an order that I placed back in January which I still have not received
On a whole excellent customer service
Thanks Carly
18 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Thank you for your support.
Your support is our driving force.
Looking forward to more orders from you.
Best Regards,
good customer service and very…
good customer service and very understanding
13 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Thank you for your support and trust.
We always think from the customer's perspective, and we always put the customer experience first.
Looking forward to more orders from you.
Best Regards,
Great customer service
Great customer service my order was out of stock but quickly replaced and was handled very professionally, would shop again
13 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Please don't worry about placing an order on our website, we will definitely solve all your doubts.
Looking forward to your more orders.
Best Regards,
Love this website!
I loved all the clothing I brought from here, excellent quality, customer service was excellent. They responded to all of my questions quickly and kept me updated until I received my package.
11 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Thank you for your trust.
Whether you place an order before or after placing an order. As long as you have any questions, we can solve them for you.
Looking forward to more orders from you.
Best Regards,
Very kind and very helpful
Very kind and very helpful. And they were very patient with me and understanding. Thank you for responding quickly.
11 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
It is our great honor to have your support.
We will continue to work hard to do better.
Looking forward to more orders from you.
Best Regards,
I am so pleased with this merchant
I am so pleased with this merchant! This is my second time shopping and I had a funeral to attend. And they were so very understanding. I thought I would not receive my order but I was able to receive it in time for my event! Needless to say the quality was A class and I rocked!!!!
27 February 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
We have been cooperating with excellent transportation companies, and when you place an order, we will notify the warehouse to prepare the package as soon as possible, so you don’t have to worry about transportation problems.
Looking forward to more orders from you.
Best Regards,
Received my package true to size looks…
Received my package true to size looks so cute on me and looks just like picture.
9 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
We are very happy to hear this news.
We have other cute sets on our website, and we believe you will look even cuter in them.
Looking forward to more orders from you.
Best Regards,
I love all the clothes I buy from here
I love all the clothes I buy from here, good quality, customer service are excelent they respond quick and resolve the problem
Thanks
9 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Our customer service team is professionally trained, so the response speed is very fast, and we always put customer experience first.
Looking forward to more orders from you.
Best Regards,
Quick response to a change in order
7 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Our customer service team is excellent and professional, you don't have to worry about any problems.
Looking forward to more orders from you.
Best Regards,
Reply from Knowfashionstyle
Dear Customer,
Thank you for your encouragement and support.
We will continue to provide excellent service.
Looking forward to more orders from you.
Best Regards,
I have been shopping over 2 year from…
I have been shopping over 2 year from beginning good customer service on good quality of clothing so I give it a five star...
6 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
It is our honor to have your long-term trust.
We firmly believe that we can continue to bring you a pleasant shopping experience.
Looking forward to more orders from you.
Best Regards,
The quality of their clothes is the best .
The quality of their clothes is the best. I don’t normally leave any reviews but this is my favourite lane from now on. Customer service is amazing, attention to details and very professional.
6 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Thank you for your trust.
We have always insisted on providing excellent service and quality products to every customer.
Looking forward to more orders from you.
Best Regards,
Sandy the customer service rep was very…
Sandy the customer service rep was very helpful from the beginning with my shipping queries to helping me with my replacement items. She was patient with all my questions and concerns
5 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Thank you for your compliment.
If you have any questions, please feel free to contact our customer service team and we will definitely solve the problem for you.
Looking forward to more orders from you.
Best Regards,
I love the communication and feedback
I love the communication and feedback
4 March 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Your support is our driving force.
Looking forward to more orders from you.
Best Regards,
Taken care of with excellent customer service.
I had a problem with a purchase and the customer service was absolutely wonderful. They took care of me and continued to reach out to me until I was a satisfied customer.
A pleased customer,
Thanks,
18 February 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
We are always committed to solving problems for every customer. So don't worry about any problems.
Looking forward to more orders from you.
Best Regards,
Good price and customer service
Hi guys. I had an awesome experience working with a young lady name Emma.
I purchased 3 items and received only 2. Emma assisted me in getting my missing item very quickly. I appreciate her customer service and I will continue to shop with this company.
21 February 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Thank you for your support.
Looking forward to more orders from you.
Best Regards,
Is there a minus star
Is there a minus star. I ordered items from knowfashion style in July 2024 that I have not yet received. Several email enquiries to which they respond that the items were delivered. Subsequent to my third query a phone number was provided for me to call. I called the number only to be told by the person that answered that they only deal with TEMU orders. My shipper investigated the whereabouts of the order and found that it was delivered to an incorrect address. This information was sent to knowfashionstyle. Their agent Emma promptly responded that the order was delivered. How can an order be delivered to an incorrect address and the company does not take responsibility for this error. Knowfashionstyle is a SCAM; stay away from this site. They have collected my USD119.40 and not sent the items ordered.
22 July 2024
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
We are sorry to hear about your situation.
If you did not receive the package, it may be signed for by someone else or delivered to the front desk of the building, so we suggest you ask the relevant people around you. Finally, if you still cannot receive the package, our customer service team will also provide you with a solution.
If you need more detailed help, we suggest you continue to contact our customer service team: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,
Very helpful
The young lady who helped me was absolutely wonderful. She kept me informed about my purchase. She contacted me when my items were out of stock and made sure I was able to select and choice.
21 February 2025
Unprompted review
Reply from Knowfashionstyle
Dear Customer,
Your support is our driving force.
We will definitely keep it up.
Looking forward to more orders from you.
Best Regards,
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