KnowledgeHut Reviews 3,979

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional service, noting the efficiency and ease of their overall experience, and are particularly impressed with the quick response times and smooth user experience. The product, often described as well-structured and engaging, receives high marks for its content and the knowledgeable trainers who provide real-world examples. However, some customers also noted issues with customer service, mentioning slow replies, conflicting information from different agents, or a complete lack of response. A few other people also expressed concerns regarding the quality or delivery of some courses and issues with receiving promised certifications or course access, leading to frustration and wasted effort.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many praising the well-structured and engaging... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the trainers for being knowledgeable,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the outstanding support,... See more

Product

Customers consistently note positive experiences with the product. Many reviewers found the training... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've found the certified scrum product owner certification program I did to be a benefit so far. I enjoyed the two day 8-hour long classes, the instructions were clear, the classes started and ended o... See more

Rated 5 out of 5 stars

I have completed my Agile Coach - long-awaited certification recently.Thanks to knowledgehut team for arranging it so smoothly and efficiently. The trainer - Vani Prakash . She was very good and ex... See more

Rated 5 out of 5 stars

I attended CSM course of Daniel Gullo The course was well structured and the trainer was very knowledgeable The 2 days session was insightful and the learning sessions were through hands on activi... See more


Company details

  1. Education Centre

Written by the company

KnowledgeHut is a global ed-tech company, helping organizations and professionals unlock productive excellence through skills development. Our Immersive Learning platform deploys customized learning modes enhancing the skill application capabilities of global IT workforce. Our Instructor-Led Online Trainings are designed to meet the re-skilling and up-skilling requirements of professionals. We offer trainings across – People & Processes, Data Science & Analytics, Full Stack Development, Cyber Security, Future Technologies, & Digital Transformation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Attended PMP training (11–21 Aug)

Attended PMP training (11–21 Aug). The course content was good and well-organized, but the trainer’s approach could improve. It lacked interactivity, and questions were not encouraged much. Good overall, but not excellent due to limited communication flow.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

The GenAI for Scrum Master…

The GenAI for Scrum Master Certification Training Program by KnowledgeHut was an excellent learning experience. It beautifully connects Agile practices with Generative AI and showed how AI can make Scrum Masters more effective by automating repetitive tasks and enabling better team focus. Highly recommend this program to anyone looking to future-proof their Agile journey

23 August 2025
Unprompted review
Rated 5 out of 5 stars

The service was as good as advertised…

The service was as good as advertised in that I was offered a bigger discount than I expected. The course was interactive and very practical. KnowledgeHut showed commitment and professionalism when they addressed my the issues I came across aftre completing the course.

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Support is horrible

Support is horrible. I asked to reschedule, they did but nobody never responded or confirmed it. Then I tried to join the course, the button did not work. So then I needed to reschedule again because of that, and now they charge 10% of the course value! So if the course is $700 they ask for freaking $70 for reschedule. THIS IS ABSOLUTELY RIDICULOUS. NEVER TAKE ANY COURSE HERE.

Before I bought a course, everybody was coming back fast to me. When they got my $500, support suddenly started to take longer

3 September 2025
Unprompted review
Rated 5 out of 5 stars

CSPO Review

I trained with Knowledge hut for CSPO and the sessions were very interactive and helped me complete my certification . They have highly knowledgeable trainers . I have done CSM certification also with them and it was great too . Highly recommended.

10 August 2025
Unprompted review
Rated 4 out of 5 stars

The 2-day SAFe Agilist 6.0 course from…

The 2-day SAFe Agilist 6.0 course from Knowledgehut was a solid experience. The sessions were interactive, and the instructor did a great job keeping everyone engaged. I got to connect with folks from all over, sharing different project management perspectives, which made the learning lively and relevant. Overall, I appreciated the mix of hands-on activities and opportunities to ask questions, as well as the flexibility of the online setup. I’d definitely recommend giving Knowledgehut’s SAFe Agilist 6.0 class a shot

28 August 2025
Unprompted review
Rated 5 out of 5 stars

I enrolled for SAFE 6 PO/PM…

I enrolled for SAFE 6 PO/PM certification in upgrad, the enrollment was a smooth process and session was very useful and was in convenient timing in weekends,Tutor was friendly topics were clear and I was able to clear the exam within a week and certified now. Thanks to Vishnu who helped me throughout the process.

6 July 2025
Unprompted review
Rated 1 out of 5 stars

I had a terrible experience

I had a terrible experience with KnowledgeHut. They put me on the wrong date for my course, and since then I have not been able to get any proper support. The US number listed online never connects to anyone, and despite leaving several voicemails, nobody called back. I spoke with a representative named Sushil once, but after that he stopped answering my calls. I also sent multiple emails to complain, but never received a resolution.

At this point, I am contacting my credit card company to cancel this transaction. Based on my experience, this company feels untrustworthy and unprofessional. I would strongly advise others to avoid working with them in the future.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed my PSM 1 Certification

I recently completed my Professional Scrum Master (PSM I) certification training with Upgrad Knowledge Hut, and the experience was highly rewarding.

The course was well-structured and covered all the essential aspects of Scrum in depth—roles, events, artifacts, and principles. The trainer was extremely knowledgeable, industry-experienced, and used practical examples that made the concepts easy to understand and apply. I particularly appreciated the interactive discussions, real-world case studies, and practice assessments that prepared me thoroughly for the PSM I exam and helped me clear it successfully as well.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with Knowledge Hut. It has been over a month since I paid more than $1,000 USD for a course, and my access is still not working. Despite multiple complaints, the response has been slow, unhelpful, and my issue remains unresolved.

I had planned my summer around studying and completing this program, but all of those plans have been completely wasted because of their poor service. This has been nothing but a total waste of money and time.

I strongly advise others not to waste their money with this software/application/company. If this is how they treat paying customers, I can’t imagine how they expect to build any credibility.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Would not recommend — repeated cancellations and poor communication

I had a very disappointing experience with this provider. I registered and paid in full for the Advanced Scrum Master Certification Path, originally scheduled for May 30, 2025, which was postponed at the very last minute. I was only informed one day before the training, despite having registered months in advance.

The rescheduled batch for June 27–29, 2025 was then cancelled again, also just a day before it was due to start, with no confirmed alternative.

Although I did eventually receive my refund (after multiple follow-ups), the repeated last-minute changes, poor communication, and lack of reliability have seriously damaged my trust in this provider.

Professional training organizations should ensure dependable scheduling, timely updates, and clear communication. Unfortunately, this was not my experience.
I would strongly caution others to think carefully before committing.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

I had just completed my PMP…

I had just completed my PMP Certification training! The instructor—very clear in his delivery, deeply knowledgeable, and kept the sessions highly engaging throughout I so enjoyed it because I joined from USA, He made even the tougher concepts simple to understands, which made the learning process smooth and enjoyable.

The training covered all the necessary topics in detail, and the interactive approach really helped
solidify my understanding. I felt so well-prepared after the sessions. And I took my exams 2weeks later.

Whether you're new to Project Management or looking to build on existing knowledge, I’d definitely recommend this training. It’s a valuable learning experience, and I highly recommend it.

21 July 2025
Unprompted review

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