KOALA PRODUCTS Reviews 

951
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust design of the products, often noting their excellent value for money. Many people highlight the incredibly fast delivery and efficient dispatch, alongside the company's professional service and clear communication. However, some customers also noted issues with product durability, such as boots splitting or parts breaking shortly after purchase. A few reviewers also mentioned receiving items with minor defects like a wrong color or missing components, though these issues were often swiftly resolved.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as well-made, sturdy,... See more

Quality

People report positive experiences with quality, often describing products as well-made, sturdy, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting very quick... See more

Service

Customers consistently report positive experiences with the service, highlighting its brilliance and... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be a bargain and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My boots were very competitively priced and delivered really quickly. Unfortunately they were the wrong colour but the company dealt with that very efficiently and quickly Very happy with the experien... See more

Rated 4 out of 5 stars

The delivery was swift. The boots have a stylish appearance, provide excellent warmth, and fit perfectly.

Rated 5 out of 5 stars

Purchased my seat box about 12 months ago quality matches that of many more expensive seat boxes strap snapped after about a week after Purchased and was replaced straight away with no hassle. Have ad... See more


Company details

  1. #33 of 37 best companies in Fishing shop

Information provided by various external sources

Suppliers of high quality carp coarse and sea fishing tackle available online from Koala Products


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

951 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(951)

79 reviews in the last 12 months

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Rated 4 out of 5 stars

Quality Experience in All Aspects of Sales / Product

Clear product details on web site (size / material etc). Item was securely and neatly packaged, and Royal Mail delivery provided good information about delivery, and made it easy to reschedule when original day not convenient. Item (chest waders) good quality thick neoprene. Boots a good fit, but waist / chest a tight fit. Not yet tried in working environment.

25 November 2024
Rated 1 out of 5 stars

Awful boots AVOID!

Awful boots. Customer service disinterested and blunt after the boots failed within five months of very light use - between June and October so not used much at all. Returns policy seems very customer unfriendly and with only 6 months warranty my boots were not good value at £80 (should have looked at that bit first in hindsight). Not prepared to send them back at my cost when they were full of holes and had disintegrated lining to potentially be told I wasn't getting a full refund - as per their terms in their returns policy - so cutting my losses. No idea what they're like with other products, but I would avoid their 'Dirt Boots' like the plague.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Comfort is the thing.

This chair is exactly what i was looking for very comfortable.
As carp seats go its a real bargain and not to heavy, so
far i have only used it the once. However it seems well made so i am happy with it.

16 November 2024
Rated 1 out of 5 stars

Awful boots - AVOID!

Awful boots. Customer service disinterested and blunt after the boots failed within five months of very light use - between June and October so not used much at all. Returns policy seems very customer unfriendly and with only 6 months warranty my boots were not good value at £80 (should have looked at that bit first in hindsight). Not prepared to send them back at my cost when they were full of holes and had disintegrated lining to potentially be told I wasn't getting a full refund - as per their terms in their returns policy - so cutting my losses. Did offer to send in photos and video to show exactly what the issues were but they weren't prepared to do this. No idea what they're like with other products, but I would avoid their 'Dirt Boots' like the plague. Clearly cheaply made with terrible materials.

27 October 2024
Rated 5 out of 5 stars

Great ankle boots

Great ankle boots. Comfy, keep my feet absolutely dry. If you’re planning on wearing a thicker sock, I’d recommend going up a size. I bought my usual shoe size and my toes push against the end of the boot. Not uncomfortable as the boots are flexible.

26 October 2024
Rated 5 out of 5 stars

White and Blue Zircon Hoop Earrings

I received my order for a pair of earrings with blue and white zircon bits and am very happy with them. My ears can’t usually tolerate anything other than real gold but I can wear these with no trouble. They are very pretty and I enjoy wearing them.

2 November 2024
Unprompted review
Rated 1 out of 5 stars

Bought a pair of dirt boots for £60 from…

Bought a pair of dirt boots for £60 from this company. They are leaking badly after just 6 months. They've only been used for dog walking. Have emailed the company as they guarantee these boots as completely waterproof. They haven't bothered to reply. Don't waste your money, buy elsewhere.

18 September 2024
Unprompted review
Rated 1 out of 5 stars

Misleading website

You advertise a product for £30. Then charge me £45

7 September 2024
KOALA PRODUCTS logo

Reply from KOALA PRODUCTS

Scott! The price differs depending on size and is made clear on the site when selected. We did not charge you extra, you chose to pay the price for the size you selected.

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