Koolkingdom Reviews 

136
TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

Firstly their high prices are somewhat offset by their frequent discount codes, but unfortunately free shipping is not likely. A 36 pack box ends up being £90 at best, when you can get it elsewhere f... See more

Rated 1 out of 5 stars

Please ignore good reviews as they are fake. Kool Kingdom is the worst site to buy cards from. - They offer 'free gifts' if you spend a certain amount like a free mystery booster pack, b... See more

Rated 1 out of 5 stars

Ordered during the winter sale, and received my cards fairly promtply. Unfortunately they sent out a lower rarity of a card I ordered. I got in touch to let them know, but unfortunately it see... See more

Rated 1 out of 5 stars

My order has been incorrectly delivered to the wrong address, are doing nothing at all the help me locate this. UPS cant help either unless the company using then open and investigation into this, I... See more

Company replied

Company details

  1. Game Shop

Information provided by various external sources

Welcome to the Kool Kingdom, the place to go for Yu-Gi-Oh, Pokemon, Magic The Gathering, Cardfight Vanguard and other popular Collectable Card Games. See our amazingl prices that will have you coming back time and time again .


Contact info

2.0

Poor

TrustScore 2 out of 5

136 reviews

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2.0

All reviews

(136)

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Rated 2 out of 5 stars

Not the best

Firstly their high prices are somewhat offset by their frequent discount codes, but unfortunately free shipping is not likely.
A 36 pack box ends up being £90 at best, when you can get it elsewhere for cheaper with free gifts and discounts (85-90) with other loyalty schemes!

11 February 2019
Unprompted review
Rated 2 out of 5 stars

Resealed Product with Missing Box Topper Packs ( Vanguard )

I placed an order of £300+ with Kool Kingdom and it really could have been a lot better.

The Pros

Prices aren't the best but the discount code makes the price a little more competitive.

The Cons

MAJOR stock issues, Even though the items were showing as in stock on the site, This was incorrect and caused shipping delays while we finally agreed on what they could provide. My advice would be to contact them to check stock prior to ordering.

I ordered 6 Vanguard Booster Boxes and each of them were resealed with shrink wrap having had the bonus packs/box toppers removed. I really don't want to be provided with tampered products robbing me of the box value. I ordered a Unite Q4 box from Magic Madhouse and that included the Box Toppers and Packs, so why not Kool Kingdom stock ?

With my order being over £125 I qualified for a free YUGIOH Tin ( I added to cart as instructed ). I didn't receive the free gift, it even showed as being cancelled from the order ( No explanation).

As a whole I wouldn't order from Kool Kingdom Again, I would stick with the other 2 main competitors

30 November 2018
Unprompted review
Rated 4 out of 5 stars

Koolkingdom is a good company

Koolkingdom is a good company. (From my experiences over the years).

I don't have problems, and if I do they sort them out!

A+

The only annoying thing is Out of Stock products shown on the site with no notes of when they will be in stocks.

13 October 2018
Unprompted review
Rated 1 out of 5 stars

Worst Uk Tcg dealers

Worst TCG dealers in the UK

This company lists out of stock as in stock items so you will buy from them instead of competitors then send items weeks later when they have in stock. Please avoid to save hassle, money and horrendous and insulting customer service.

13 July 2018
Unprompted review
Rated 5 out of 5 stars

great service

really good selection of cards that it can sometimes be hard to find on other sites, fast delivery time and some great deals.
however the inbuilt search can be a bit tricky to use.
overall really good service though, and they reply to emails really fast :) .

8 July 2018
Unprompted review
Rated 5 out of 5 stars

My favourite TCG provider ! Excellent !

Amazing service. Great and fast customer service. Secure and fast delivery. Very good prices! Have used this company for every purchase since i discovered them. 10/10 for me!

GeeksNotFreaks - YouTuber / instagram

8 July 2018
Unprompted review
Rated 5 out of 5 stars

My go-to site for Vanguard and Yu-Gi-Oh!

I've been using Kool Kingdom since I saw their advertisement in the 'Yu-Gi-Oh! World' magazine which was quite a number of years ago. Be it for Vanguard or Yu-gi-oh, they have always done their best to get my order to me as quickly as possible.

For me, pre-orders have always arrived on the release date which is superb!
Their discount codes make the site far cheaper than its competitors and the packaging that they use is of high quality so you can be sure that your order will arrive protected.

The customer service team is very responsive too. They also sell products that came out several years ago that other Card Shops won't have in stock.

In summary, if you are looking for a site that offers excellent value, a wide range of products and fast shipping, then look no further than Kool Kingdom.

11 June 2018
Unprompted review
Rated 5 out of 5 stars

Order was flawless

Order was flawless - from ease of site, speed of delivery, and quality of products. Will shop from again!

20 April 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic as it always has been

I've been using koolkingdom for nigh on 6 years now, there service is always fantastic and any issues I've had have been resolved promptly over the phone or via email. Would recommend to anyone!

15 April 2018
Unprompted review
Rated 5 out of 5 stars

Order was delivered in excellent time…

Order was delivered in excellent time and they have great customer service that will resolve any issues you have in an effective manner. The prices are amazing too. Would highly recommend this TCG store.

14 April 2018
Unprompted review
Rated 5 out of 5 stars

Destiny Soldiers!!

Destiny Soldiers!!

I ordered my Destiny Soldiers booster box, next day delivery and it came next day before 10am! Fantastic! I also managed to pull Darklord Ixchel and Destiny Hero Celestial, 2 off the rarest cards in the set! Super happy, brilliant service and brilliant box!

10 April 2018
Unprompted review

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