KPI Recruiting 

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Rated 5 out of 5 stars

Hi KPI team, I want to sincerely appreciate VIK and Simona C for their kind and professional way of responding to me, I most say that it's been really good experience since I started working with K... See more

Rated 5 out of 5 stars

Great experience with KPI! All the staff are friendly and polite, and they’re always happy to help. Agnes has been especially helpful – she always keeps me updated with job opportunities and lets me... See more

Rated 5 out of 5 stars

Gemma at KPI Recruiting is an absolute pleasure to work with, she totally understood my needs and helped myself to gain employment with a brilliant company. I would highly recommend Gemma at KPI Rec... See more

Rated 5 out of 5 stars

The team at KPI in Crewe have been extremely helpful and encouraging! I was contacted by Ellie initially after she sent my CV out to some businesses. She was extremely helpful and, evidently, truly ca... See more

Company replied

Company details

  1. Recruiter
  2. Job Centre
  3. Employment search service
  4. Executive search firm
  5. Recruitment

Written by the company

KPI Recruiting has been established since 2008, providing staffing solutions to fill temporary, contract & permanent vacancies for many of the UK best-loved brands in retail, logistics, food production, services, hospitality, care, commercial, driving, education, automotive, executive, hospitality, industrial, rail & infrastructure, technical & engineering and finance. We currently have vacancies in warehousing, driving, admin, accounts, sales, retail, teaching, nursing, rail and civil engineering projects, and many more areas.


Contact info

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All reviews

(1,241)

191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Feedback

Ok, so my issue was primarily about a lack or pace of communication.
That's been fixed.
But don't wait until a bad review on trust pilot prompts you into action.
Situation: resolved.

1 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi,

Sorry to hear that you feel that way about your experience with us. If you would like to provide us more details on this then please feel free to email marketing@kpir.co.uk so that we can investigate this.

Kind regards,
KPI Recruiting

Rated 5 out of 5 stars

Hayley Smith is a wonderful person

Hayley Smith is a wonderful person! Every time I called or went to the agency with something to solve, she was always very nice, professional and immediately resolved the problem we had! We appreciate her very much, we feel comfortable when we have to call on her and she is always willing to help us! I have never had such a beautiful collaboration with anyone else! She makes all bookings in advance and does not leave anything for the last minute! She always informs if there are any changes!

3 February 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Viorela
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

FInding a good job

Thanks Abbie Jones and Agnes Fung for helping me find a job through KPI and they are very helpful.

3 February 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Ansontam
thanks for the positive reiew
KInd Regards
KPI

Rated 5 out of 5 stars

Mitchell was outstanding

Mitchell was outstanding, very professional and efficient. In under two weeks they had me a job interview. Cannot recommend KPI, and Mitchell, enough

28 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Connor
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Miruna Elena Chitariu and Eugen (KPI Recruiter, Transparency and Professionalism.)

I had an extraordinary experience working with Miruna Elena Chitariu and Eugen in the recruitment process for KPI. She distinguished herself through her professionalism, providing quick and clear feedback at every step. What I appreciated most was the support in preparing for the final interview and the transparent communication. I highly recommend working with Miruna Elena Chitariu and Eugen(Recruiter) for anyone looking for an empathetic and well-structured recruitment experience. And of course a stable workplace.

22 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Luci
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Eugen and Miruna are a great staff at…

Eugen and Miruna are a great staff at KPI. They have helped me from the job search process, registration and getting employment in short time. The staff commands great communication skills and pays attention to every concern. I have worked with them for almost a year now and have liked the experience. They are done a great job to me so far

28 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Ronald
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Couldn't of asked for more

On boarded with kpi nice and easy , walked through the process by Miruna Chitariu who was amazing. Staff are fantastic even with the silliest question there get you a answer. Booking shifts is nice and simple. These guys will look after you

28 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Kieran
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Miruna Chitaru from KPI Recruiting.
From the very beginning, Miruna was very professional, friendly, and always willing to help . She supported me step by step throughout the registration process, explaining everything clearly and responding quickly to all my questions. She also helped me with booking shifts and was always attentive to my needs and availability. Communication with Miruna was very easy and efficient. She is an organized , dedicated, and reliable person who truly takes the time to provide real support. Thanks to her , the whole process was simple and stress- free.
I highly recommend Miruna Chitariu to anyone looking for a dedicated and professional account manager . Thank you , Miruna , for all your help !

28 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Mihaela
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

In fairness and honesty

In fairness and honesty, the guidance was impressive and really appreciate your quick response.

28 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Idris
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

KPI Recruiting

KPI Recruiting, a recruitment business that have built a strong reputation on servicing both client and candidate in equal measure! - A trait that is sadly missing in the majority of recruitment agencies today.

A fantastic example of this extraordinary service delivery is that 'extra 2 miles! that two of their standout managers are prepared to go to make a difference in what they do to assist both their candidates and clients. Daniel Moore and Kellie O'Neill, take a bow gentleman, your work and effort, is greatly appreciated.

28 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Steve
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

My recent induction

Being new to recruitment agencies I found Eugen to be very helpful, friendly and knowledgeable regarding my recent induction.

23 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Danny
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Eugen is great

Eugen conducted the briefing for the new position offered through KPI Recruiting. He was very thorough and friendly answering every question raised. I was given a shift the very next day and the days after. He was immediately available on the telephone and helped with a query I had. I very much like the new position I have. Thanks Eugen and KPI Recruiting

23 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Oksana
thanks for the positive review
Kind regards
KPI

Rated 5 out of 5 stars

Best agency for long-term work

I have worked on and off for KPI for several years now at the Crewe office and things have always been smooth and easy. They have work opportunities at all the big firms in the surrounding area and have always been able to give me work and more importantly always pay me my wages on time. I am grateful for Mr Dan and his team for helping me over past few years. Kpi is the best agency 👍

23 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Liam
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

From the moment of the easy sign up…

From the moment of the easy sign up process the staff have ensured they assisted me with all the criteria needed to ensure available suitable work and satisfactory salary. Any further training available was given and access to full PPE.

15 December 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Angela
thanks for the positive review
Kind Regards
KPI

Rated 1 out of 5 stars

The Glasgow office is a complete…

The Glasgow office is a complete shambles. Mick and Lee left in the new year. I work part time helping out with the odd shift. Since New year's they haven't had a clue. New year's day I was underpaid, then the clueless wonder argued with me about day rate. I have worked with agencies for 23 years and this is the worst one yet. I have rang to try and resolve the issues several times only to be blanked or they are 'looking into it'. The only thing they will be looking into is the blank screen with no bookings. They have called me multiple times after telling them I work full time to see if I can cover a shift, offering me less money then before. They contradict themselves all the time with 'we are looking into it, and the pay is right!' In the same sentence. The girl that took over left after a few weeks and then some kid took over with zero experience. I am sorry to say this is the state of work agencies now. I am glad I have a full time role otherwise I would be in pulling my hair out. Stay clear!!! You have been ⚠️

1 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Alexander,

sorry to hear that your experience with us was not as expected. If you would like to provide us more details on this then please feel free to email marketing@kpir.co.uk so that we can investigate this.

Kind regards,
KPI Recruiting

Rated 4 out of 5 stars

I really appreciated how friendly and supportive the team was.

I really appreciated how friendly and supportive the team was.

Particularly the advice/feedback and communication with Gemma was very helpful and approachable. I felt valued as a candidate.

Thank you, keep up the great work!

20 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Justine
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

A pleasure to work for

A pleasure to work for.
Sian has been amazing throughout.
Had time to help at all times.
Brilliant agency. Thankyou for everything sian

Sorik malcolm

19 January 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Sorik
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

KPI is a great agency to work for

KPI is a great agency to work for, Abbie Jones is a really helpful worker and responds really fast to my emails whenever I need something and responds with as much detail to help me understand. Highly recommend.

15 December 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Kieran
thanks for the positive review
Kind Regards
KPI

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