Hi KPI team, I want to sincerely appreciate VIK and Simona C for their kind and professional way of responding to me, I most say that it's been really good experience since I started working with K... See more
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Great experience with KPI! All the staff are friendly and polite, and they’re always happy to help. Agnes has been especially helpful – she always keeps me updated with job opportunities and lets me... See more
The team at KPI in Crewe have been extremely helpful and encouraging! I was contacted by Ellie initially after she sent my CV out to some businesses. She was extremely helpful and, evidently, truly ca... See more
Company replied
Finding your first job can be overwhelming, but Agnes Fung from KPI made it so much easier. She was incredibly supportive, patient, and always ready to help. I am so grateful for her assistance in hel... See more
Company replied
Company details
Written by the company
KPI Recruiting has been established since 2008, providing staffing solutions to fill temporary, contract & permanent vacancies for many of the UK best-loved brands in retail, logistics, food production, services, hospitality, care, commercial, driving, education, automotive, executive, hospitality, industrial, rail & infrastructure, technical & engineering and finance. We currently have vacancies in warehousing, driving, admin, accounts, sales, retail, teaching, nursing, rail and civil engineering projects, and many more areas.
Contact info
KPI Recruiting Ltd, ST4 6JH, Stoke-on-Trent, United Kingdom
- 01782 712230
- marketing@kpir.co.uk
- www.kpir.co.uk
Breach of guidelines
I spoke to Phil Holden on the phone
I spoke to Phil Holden on the phone, and I got the impression from his rudeness that he was disgusted to talk to me.
Not professional at all.

Reply from KPI Recruiting
Great Experience
Gemma has been great with her comms throughout the process giving me eveyrthing I need and checking I am OK with everything at all times
Calling me out of hours at times to ensure everything was covered.
Would definitely recomend Gemma to others.

Reply from KPI Recruiting
Thanks for helping
Thank you Abbie and Agnes for helping me on the job onboarding. Appreciate their help and would recommend to others who needed a job.

Reply from KPI Recruiting
Exceptional support and commitment
I had an excellent experience working with Keeley Callan at KPI Recruiting. From our very first conversation, Keeley was professional, approachable, and genuinely invested in helping me secure the right role — not just any role.
She took the time to understand my skills, experience, and what I was looking for in my next position. Throughout the entire process, she kept me informed, provided valuable interview guidance, and was always available to answer questions or offer reassurance. Her communication was clear and consistent, which made the whole experience smooth and stress-free.
Thanks to Keeley’s hard work and dedication, I was able to secure a job that’s a great fit for me, and I couldn’t be more grateful. I would highly recommend Keeley to anyone looking for a recruiter who truly cares and goes above and beyond for her candidates.
Thank you again, Keeley!

Reply from KPI Recruiting
The company pays fairly good and…
The company pays fairly good and excellent service from the team
I recommend this to many more people who are looking for work not a walk.

Reply from KPI Recruiting
A great company who gave me a good…
A great company who gave me a good opportunity in a new job, Eugen was very helpful with lots of job specific knowledge.

Reply from KPI Recruiting
I have always found the team very…
I have always found the team very responsive, including Eugan. The team are friendly and great to get along with!

Reply from KPI Recruiting
Had great experience wit Charlie from…
Had great experience wit Charlie from kpi, he has helped me with finding me job. Very helpful and kind thank u

Reply from KPI Recruiting
Abbie Jones
I would like to sincerely thank Abbie Jones for her dedication and support throughout the process. She was very responsible and consistently followed up on my case, keeping me informed and guiding me through each step clearly and patiently.
When she realized that my qualifications might not fully match the original position I applied for, she didn’t just leave it there. Instead, she proactively recommended another role that was more aligned with my background and experience. I truly appreciate her initiative and thoughtfulness in helping me find a more suitable opportunity rather than simply processing my application.
Her professionalism, attentiveness, and genuine willingness to help made a strong impression on me. I would highly recommend her.

Reply from KPI Recruiting
Sharing My First Job-Hunting Experience
I was very lucky to meet Cherie Ip. She is professional, attentive, and provides excellent service, which helped me find a job that suits me well and allows me to enjoy life at the same time.
So I highly recommend this staff member and her company, KPI.
Thanks
Max Butt

Reply from KPI Recruiting
KPI contacted me after finding my CV…
KPI contacted me after finding my CV online. They was very helpful with getting me back into work and with everything else, would highly recommend.

Reply from KPI Recruiting
Outstanding support from Start to Finish
I had a fantastic experiencd working with Charlie Kay. From our very first conversation, he was professional, supportive and genuinely interested in helping me find the right role.
Thanks to his guidance and dedication, I successfully secured the job and i couldnt be happier!
I hightly recommend KPI and especially Charlie Kay to anyone looking for a recruiter who trult caresband goes the extra mile.

Reply from KPI Recruiting
I would especially like to thank Cherie…
I would especially like to thank Cherie for the incredible support throughout my job search. From our first conversation, they were professional, friendly, and truly listened to what I was looking for.
Cherie kept me updated at every step, and was always available to answer my questions. Her guidance and encouragement made the whole process much less stressful.
Thanks to her dedication and hard work, I was able to find a job that perfectly matches my skills and expectations. I’m very grateful for the support and would highly recommend both the agency and especially Cherie to anyone looking for a new opportunity.
Thank you again for everything!

Reply from KPI Recruiting
Outstanding 5-star service from Agnes
Agnes provided outstanding support and handled my work arrangements perfectly.
She was thoughtful, patient, and extremely professional from start to finish.
This is truly a 5-star experience — without a doubt the best agent I’ve worked with.
Highly recommended!

Reply from KPI Recruiting
Excellent service from Agnes
Agnes was very thoughtful and helpful in handling my work arrangements.
Her attitude was excellent and very professional throughout the process.
I really appreciate her support and would highly recommend her.

Reply from KPI Recruiting
Feedback
Ok, so my issue was primarily about a lack or pace of communication.
That's been fixed.
But don't wait until a bad review on trust pilot prompts you into action.
Situation: resolved.

Reply from KPI Recruiting
Hayley Smith is a wonderful person
Hayley Smith is a wonderful person! Every time I called or went to the agency with something to solve, she was always very nice, professional and immediately resolved the problem we had! We appreciate her very much, we feel comfortable when we have to call on her and she is always willing to help us! I have never had such a beautiful collaboration with anyone else! She makes all bookings in advance and does not leave anything for the last minute! She always informs if there are any changes!

Reply from KPI Recruiting
FInding a good job
Thanks Abbie Jones and Agnes Fung for helping me find a job through KPI and they are very helpful.

Reply from KPI Recruiting
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