KP Law Reviews 320

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Keep asking for more information rather than ask for all relevant documents at start. Links sent that are not appropriate for the lodging of legal documents. Claim to use "top notch" people, sounds... See more

Company replied

Rated 1 out of 5 stars

I signed up to a crypto group claim and am immediately being sent phishing emails, disguised as KP law emails telling me to follow a link and submit photos of my KYC info... the phone number on the em... See more

Company replied

Rated 5 out of 5 stars

KP Law offer an excellent service, they were able to keep me fully updated throughout my case which made me feel at ease. As I'm not very good with technology they helped me with everything and not... See more

Company replied

Rated 5 out of 5 stars

A lovely young lady called Georgina rang me to ask further information from me - she was very polite, friendly and knowledgeable, thankyou Georgina 👍😃

Company replied

Company details

Written by the company

With innovation, resources, and expertise, we fight for justice for every client. KP Law has one of the most experienced group action and multi-claimant legal teams in England and Wales. At KP Law, we have represented tens of thousands of workers and consumers, and we are used to standing up to large, well-funded organisations. Indeed, with extensive experience in complicated litigation, and all the resources we need, we are ready to go head-to-head with deep-pocket defendants which other law firms shy away from.


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3.2

Average

TrustScore 3 out of 5

320 reviews

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Replied to 91% of negative reviews

Typically replies within 1 month

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Rated 2 out of 5 stars

2 years on and I'm still no further…

2 years on and I'm still no further along the process - no final decision on my claim and can't get through to the claims team directly. Very frustrating. Please contact me to discuss timelines.

23 August 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your feedback. We apologise if you were unable to speak with us. We have reached out to you directly to give you an update. We always aim to settle cases as quickly as possible whilst working in our clients best interests but unfortunately some cases take longer than others.

Rated 1 out of 5 stars

Diesel Claim I have rang twice in 2 weeks to ask if…

I have rang twice in 2 weeks to ask if all information had been received, although saying yes they have on the phone, they still have not emailed to put it in writing. after the 2nd call they said they had sent an email a few days ago, when i said I had not received anything, they said they have just sent another one . when i said i have not received it, the lady said she could see it had been sent and the problem was on my side.
Just had reply on Trustpilot 4 hours ago that they are trying to reach out to me. Why not email me the confirmation I asked for ?
They have been in touch today and confirmed all information received. So hopefully issue resolved.

27 July 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your feedback - We are glad to see that we have now been able to speak to you about your concerns and resolve the issues that you had.

Rated 5 out of 5 stars

One pleased client

My experience with Keller postman have been very prompt and efficient. They have kept me updated through out process. They have given 100% commitment

7 August 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 2 out of 5 stars

After being told over and over the…

After being told over and over the outcome will be this date that date strikes etc etc !!!! any chance of some concrete answers instead of more documents which is an excuse you have all you need !! wont use this lot again !!!!!!

29 July 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your feedback - We have tried to reach out via this platform to discuss your concerns but have been unable to do so.

Rated 5 out of 5 stars

I am satisfied with service being…

I am satisfied with service being rendered by your team.

18 July 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 1 out of 5 stars

Wasted a lot of time and effort ,on…

Wasted a lot of time and effort ,on their DVLA Data breech action. Only to be told they are dropping the entire case.

17 July 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your feedback. We try to progress cases as quickly as possible and during the process we sometimes find that we are unable to proceed. We apologise for any inconvenience.

Rated 5 out of 5 stars

Very happy with the reactivity of Nikolita

Very happy with the reactivity of Keller Postman in particular Nikoleta, she was fantastic, resulting in a full refund from the bank.

4 July 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Exceptional professional service

I found that Kellar postman and in particular a lady called Alessio gave a truly professional service for claiming back compensation from unsound, unregulated investments that I was advised to invest in. Great communication throughout and wouldn’t hestitate to use them again,

16 June 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Highly Recommend.

Keller Postman have provided me with excellent service. Every member of staff I interacted with was polite and efficient.

14 June 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

They did impossible job

They did impossible job. Well done

1 June 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Very professional,friendly

Very professional,friendly , knowledgeable people.
A real joy to do business with.

15 May 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

I couldn’t have wished for more.

Grace Berry has been outstanding helping to put my claim together and is a credit to this company.
Grace and her team have been very supportive and have kept me up to date throughout the process of my no win no fee claim.
Prompt response to calls and emails & professional documentation supplied in a totally understandable way, rather than Solicitor jargon.
I would highly recommend Keller Postman UK if you are thinking of making a claim against misinformed pension advice or any other legal issue.

15 May 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Dear TrustPilot Community,

Dear TrustPilot Community,

I am writing to share my extraordinary experience with Keller and Nikoleta Fytrou and to express my deepest gratitude for their exceptional assistance in helping me recover my money from an online scam. Their unwavering dedication, professionalism, and outstanding customer service have left an indelible impression on me, and I believe it is important to share this testimonial with the TrustPilot community.

From the outset of my distressing ordeal, Keller demonstrated an unparalleled commitment to assisting me in recovering my funds. With their profound knowledge of the legal and financial aspects surrounding scams, they provided invaluable guidance and support throughout the entire process. Keller's prompt responses to my queries and willingness to go above and beyond the call of duty made an immeasurable difference in my case.

I must also express my deepest appreciation to Nikoleta Fytrou, a member of Keller's team, who played an integral role in my journey towards recovery. Nikoleta's consistent communication, whether through email or phone calls, ensured that I was always kept informed and reassured. Their empathetic approach and dedication to addressing my concerns were instrumental in restoring my faith and keeping me motivated throughout this challenging period.

The exceptional teamwork exhibited by Keller and Nikoleta exceeded my expectations. Together, they successfully recovered my lost funds and reinstated my trust and confidence in the process. Their unwavering dedication, attention to detail, and genuine care for my well-being have impacted my life indelibly.

I wholeheartedly recommend Keller and Nikoleta Fytrou to anyone victimized by online scams. Their expertise, professionalism, and remarkable customer service make them true heroes in the fight against fraudulent activities. Their commitment to helping individuals like me regain hope and reclaim what was unjustly taken is truly commendable.

In conclusion, I sincerely thank Keller and Nikoleta Fytrou for their exceptional assistance. Their relentless efforts have not only restored my faith but have also had a profound impact on my life. I am forever grateful for their support.

Thank you,

Vikk

Regenerate response

12 May 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 2 out of 5 stars

Compensation was worth £5.000:00

Compensation was worth £5.000:00 , Keller accepted out of court for £1000 ( we didn’t have a choice ) payment has just been received , we got just over £300 , and the process was long with communication poor , the commission taken is so high

2 May 2023
Unprompted review
Rated 5 out of 5 stars

I filled in the Dieselgate forms…

I filled in the Dieselgate forms ages ago and sent them off to Keller. Cannot remember when it was, but must be getting towards two years. To be honest, I forgot all about it.
Imagine my surprise when I recently got an email from Keller saying that my claim had been successful. I had to fill in another form online and sit back and wait.
Exactly a fortnight later the money arrived in my bank account. Keller were quite honest about all the figures involved and they made a good whack out of it but who cares. I'm much better off for doing nothing.........Happy Days and Thank you

20 April 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Adeesa Hussain has been outstanding…

Adeesa Hussain has been outstanding throughout the process of my claim, answered all my emails promptly and kept me up to date. I would like to thank her and all the team for helping me as much as they could. I wish Adeesa all the luck in future

17 March 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Ref VW emissions claim.

Ref VW emissions claim.

I submitted an emissions claim having owned a VW years ago that fell into the criteria that may benefit from a legal payout.

I used Keller Postman UK and to be fair had completely forgotten about the whole affair until a recent phone call / email saying I’d been awarded some money!

Happy days and thank you very much for pursuing this for me.

15 March 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Look No Further, let these guys carry you through.

Prompt and pro active approach. Communicating was easy and `staffs were very professional and helpful. And I am so grateful.

10 March 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Great communication and easy sign up process

Signed up to the Arnold Clark data breach claim and the company has been great. Sign up process was straightforward and have been kept posted with updates and next steps by my case handler Bill. Would highly recommend anyone else affected to sign up as well.

10 March 2023
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

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