Hirbawi Reviews 

482
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning craftsmanship and top quality of the items they buy, such as traditional keffiyehs, gorgeous clothing, and beautiful handmade jewelry pieces. Many shoppers note that dealing with the business is always an absolute pleasure, and they truly feel proud to support Palestinian artisans and their wonderful heritage. However, some people mentioned that orders can sometimes experience unexpected delays or take a little longer to arrive. Consumers understand that these slightly extended delivery times are usually caused by regional difficulties, security checkpoints, and local factory challenges.

What people talk about most

Product

Users describe positive interactions with product, highlighting the exceptional quality and beautiful... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the beautiful and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

Customers had positive experiences with order, consistently finding the online process quick, transparent,... See more

Service

Clients share positive opinions on service, noting that their dealings are prompt, pleasant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buying genuine Palestinian products is important to me and there is no more authentic than Hirbawi. I’ve purchased multiple kuffiyeh as well as other products from the Sumud stories range and I honest... See more

Rated 5 out of 5 stars

I have purchased several items from Hirbawi. It has been a pleasure dealing with them. Easy ordering online - no problems whatsoever. The goods were delivered on time as promised. Each item seemed to... See more

Rated 5 out of 5 stars

I bought Hirbawi kufya many times, because I was lucky enough to secure them for me and as a gift. I hade an amazing experience with the products that are absolutely flawless and beautiful, but also w... See more

Rated 5 out of 5 stars

The company is very reliable, they alert about their being ready to drop products, and it is a good idea to order asap, for the kufiyas are selling fast. I bought a few of them, my favorite is the cla... See more


Company details

  1. Fashion accessories shop
  2. Bag shop
  3. Clothing Shop

Written by the company

The Official Hirbawi Kufiya Shop. Buy the Original Palestinian Keffiyeh and more products from Palestine directly from Hirbawi, the last remaining kufiya factory in Palestine.


Contact info

4.9

Excellent

TrustScore 5 out of 5

482 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.9

All reviews

(482)

469 reviews in the last 12 months

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Rated 5 out of 5 stars

Family business with quality products

I have ordered from Hirbawi many times as their products are beautifully made. Their customer service is great and they keep you updated about your order at all stages. All products are packaged well and with care. I have bought kufiyehs, jewellery and a calendar. All are of excellent quality. I also love that I am buying from a family company in Palestine who support their community 💚

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I have made several purchases from…

I have made several purchases from Hirbawi Kufiya. Some Kufiyas for me, my family and some friends. Also several olive wood prayer beads, which are very beautiful objects. The purchase experience was very pleasant due to the treatment received, the reliability of the shipment and the quality of the products. I, for my personal use, have stayed with a classic black and white and an inverted one. I use the inverted one practically daily.
In one of the shipments there was an error in the number of my street and Correos de España could not deliver it to me and they returned it. Irbawi Kufiya solved it for me and without any problem they sent it back to me. It has been a pleasure to make these purchases for you, and I am also aware of helping in the face of the difficulties of living and working in an occupied country.

He hecho varias compras a Hirbawi Kufiya. Algunas Kufiyas para mí, mis familiares y algún amigo. También varias cuentas de oración de madera de olivo, que son unos objetos muy bellos.
La experiencia de la compra fue mu grata por el trato recibido, la fiabilidad del envío y la calidad de los productos.
Yo, para mi uso personal, me he quedado con una clásica en blanco y negro y una invertida. Esta invertida la uso prácticamente a diario.
En uno de los envíos hubo un error en el número de mi calle y Correos de España no pudo entregármelo y lo devolvieron; Irbawi Kufiya me lo resolvió y sin ningún problema me lo enviaron de nuevo.
Ha sido un placer hacerles estas compras, además tengo conciencia de ayudar ante las dificultades que tiene el vivir y trabajar en un país ocupado.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Hirbawi are all round excellent

Hirbawi are excellent in the quality of their produce and in the customer service and delivery.
It is also very important to me to support a Palestian company.
I would highly recommend to anyone.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

So glad to support Palestinian…

So glad to support Palestinian craftsmanship and proud to wear my Hirbawi kufiya everywhere. You get the feel of the looms in the texture and quality of the weave, and the delivery was very fast.

25 May 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful

Buying directly original products done by artisans is the best way to engage for a cause. And specially when the quality and design of the products are so beautiful. Five starts

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Trustwothy

You get quality products and you support a Palestian business. It takes a while to get your order, but don't worry it will arrive.
And what they make is of real good quality.

22 July 2025
Unprompted review
Rated 2 out of 5 stars

I desperately wanted to support this…

I desperately wanted to support this company. I bought one kufiya and it was great. The next I bought felt synthetic (despite the 85% cotton label on the website.) I work in the textile industry so am very familiar with fibre contents and tests.
I did a burn test, and the six fibres I pulled from different parts were 100% synthetic. I contacted the company who told me I was wrong, despite me providing photographs of the burnt black plastic fibres.
Despite reservations, I bought again, and the next kufiya was again clearly 100% synthetic - to the point where it reflected light like plastic, water ran off it, and again the burn test indicated 100% polyester. This time when I contacted them, they did refund the kufiya (not the shipping.)
I also left a review and photos on their website, which they deleted.
All I asked is that they label their products correctly, so that people who wanted natural fibres could get those, and people who prefer polyester can get that.
I can't recommend the company, but do recommend the cause.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Hirbawi is a professional genuine…

Hirbawi is a genuine Palestinian company that provides high quality handmade and hand loomed goods that are one of a kind. Their customer service and communication is excellent. I support them frequently and would highly recommend them to anyone especially those who are seeking to give a one-of-a-kind gift.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

The only place I buy authentic Kufiyas…

The only place I buy authentic Kufiyas from in Hebron. I’m a repeat customer and have been lucky enough to collect many different colours over the years. I recently gifted the inverted black and white Kufiya to my mum for Mother’s Day. The quality is always excellent, and delivery has consistently been reliable. Highly recommended.

21 May 2026
Unprompted review

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