kwiff Reviews 

7,274
•
TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

Dont have any issues with the overall site, only use it for Sports betting. App seems good enough, sometimes does need you to sign in more than once if page changes. I know a recent vote for more su... See more

Rated 5 out of 5 stars

Great Customer Support with a friendly and Professional Team. A wide variety of Fantastic Games with many of the Classics as well new games from well known developers. Online Website is easy to N... See more

Rated 1 out of 5 stars

Created an account and they decided to ban me before I even logged in. Hopefully won't keep my details, as they are are a tiny gambling company and I'm conscious they'll end up getting hacked or... See more

Company replied

Rated 5 out of 5 stars

Main thing is fast withdrawals. Mine are received within seconds of applying for them. Downside is some of the slots take and take before paying out. Being prompted every 60 mins is annoying, Imagine... See more

Company details

  1. Online Casino or Bookmaker
  2. also in
  3. Betting agency
  4. Bookmaker

Written by the company

Get more bang for your bet at kwiff, the home of sports betting. The betting app where any bet can get Supercharged, increasing your odds instantly! From football and horse racing to rugby, boxing, golf, and more - every wager has the chance for bigger wins. Plus, dive into our online casino featuring 5,000+ games, including live casino action, classic table games, and the latest slots. Giving you even more ways to play and win. kwiff is licensed and regulated by the UK Gambling Commission (Number: 000-044448-R-323408). kwiff is a trademark operated by Spryme Ltd.


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3.7

Average

TrustScore 3.5 out of 5

7k reviews

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No recent history of asking for reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(7,274)

988 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID if you like to withdraw

AVOID if you like to withdraw, as with many dodgy online casinos, all fine and easy to deposit money, however no point winning as you cannot withdraw

PLEASE CHECK AGAIN FOR PENDING!
This is supposed to be with the relevant team, yet you can’t see???

19 September 2026
Unprompted review
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Reply from kwiff

Hello Claire and thanks for sharing that information. We've loaded up your account and can't see any withdrawals issues here - the last one was processed a couple of days ago and you've had plenty in the past.

Can you confirm what problem you're having please?

Kind regards
Kwiff Product Team

Rated 1 out of 5 stars

Absolutely terrible company .

Absolutely terrible company .. literally robbed me . Opened an account and originally deposited 100 pounds straight from bank transfer ..won 600 and withdrew , while it was pending put another 100 in and won again. Whilst playing received a message stating my account has been blocked pending verification... Turned out I had accidentally used my partners account as I'm connected to it via shared bills .. went through all the verification and completely proved I am who I am and that it was a simple mistake only to be told that my account would be closed and no winnings (convenient for them) or even my deposit of 200 would be refunded .. I understand I broke T&C's but it was completely unintentional and I thought a bit of common sense would have been applied here and at least my refund would have been refunded especially after completly verifying who I am but no they saw an opportunity, took someone's money willingly and refused the winnings and now I'm getting completely blanked on every email which is shocking customer service . Terrible company , shocking service and decision making. Stay well clear

Reply to Kwiff as Trust pilot doesn't allow you to apparently
Maybe if you answered your emails here rather than on trust pilot (convenient you reply once a bad review goes up ) we would be able to have a conversation but you continue to be an ignorant and thieving company ... To answer your questions..Aran is my fiance so of course I have stuff linked to him...an email address name is irrelevant also as people name their emails all sorts of things. .I put a trust pilot review under his name yes , again means nothing ...I've already verified myself through ID , Bank statements and a utility bill...if all you needed was an email address and a trust pilot review in someone's name to prove it wasn't me why didn't you say so and I wouldn't have wasted my time sending you all my
identification...all of this still doesn't justify you taking 200 pounds and keeping that due to a mistake ...you can make all the excuses you want , you're talking through your arses. .it comes down plainly to just blatantly robbing people ...no two ways about it ...Ombudsman will be involved now

5 September 2026
Unprompted review
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Reply from kwiff

Hello Aran, and thanks for that extra information that's helped us locate your account. We can see that you've reviewed under the name Aran, your account has the email address Aran and yet the account owner's name is someone else (we won't say their name in this public forum) - and that person's payment method has also been used.

If this is indeed Aran we're speaking to, then naturally you can see how such a setup is explicitly against our terms and conditions and can in no way be done by accident.

Kind regards
Kwiff Product Team
____

Hello and thanks for your review. We can't find your kwiff account based on the limited information provided so far. You should have an email from trustpilot which outlines the next steps so we can assist you further.

Kind regards
Kwiff Product Team

Rated 3 out of 5 stars

Ive been using Kwiffed for a good few…

Ive been using Kwiffed for a good few years now. When i first played here some of the kwiffs i used to get were insane - i recall getting a 9/1 kwiffed to over 1000 and a 12/1 again kwiffed to something like 1200/1...they didn't win sadly but it was exciting! That never happens anymore the system has been tweaked. What annos me abut Kwiffed is more or less all the slots with variable RTP's are set to the lower/lowest RTP's & not only that the sportbetting odds are ridiculous for the most part. For example in BTTS odds on games can be Yes 1.63/No 1.70 ...that just being greedy giving the customers little chance over time of success. Or another example would be a team losing 3-0 and they have ten men and there is 5 minutes left and Kwiff generously offer 6/1 on a draw which at the same time is 500/1 on betfair! The promotions offered are dynamic and pretty reasonable but yeah the odds on games do need brushing upa little but and as for slots set on 91%/92% theres just no point in even loading them up. On the plus side withdrawals are instant which is pretty much industry standard now.

20 September 2026
Unprompted review
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Reply from kwiff

Hello David, thanks for your well rounded review - we certainly welcome your opinions and feedback.

Could you share which event(s) you've seen 1.63/1.70 on the BTTS market please? This definitely shouldn't ever happen so we would like to escalate to our sportsbook team for immediate review if you can help.

Kind regards
Kwiff Product Team

Rated 1 out of 5 stars

New account £500 in and not a single…

New account £500 in and not a single bonus, very rarely even have any line hits, this company is a scam

19 September 2026
Unprompted review
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Reply from kwiff

Hello and thanks for your review. We can't find your kwiff account based on the limited information provided so far. You should have an email from trustpilot which outlines the next steps so we can assist you further.

Kind regards
Kwiff Product Team

Rated 1 out of 5 stars

I won multiple mets which led to my…

I won multiple mets which led to my account accumulating from £100-£1947 my withdrawals are normally instant however as soon as withdrawals asked for document and it’s been 24hours and my withdrawals still pending

18 September 2026
Unprompted review
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Reply from kwiff

Hello Wyndell, thanks for your review. Sorry for the delay in getting back to you here. We can see everything is resolved here and there was indeed some extra security checks on your sportsbook bets that took approx 24h.

Apologies for the delay!

Kind regards
Kwiff Product Team

Rated 1 out of 5 stars

Absolute shambles of a company

Absolute shambles of a company. Takes over 100 pound from your bank then when you try to withdraw winnings they want everything but your blood type. They take the money but want to verify everything before paying out? Then ever document fails. Would avoid and not use unless you want to throw your money at a wall. Account now closed by me and you can keep the winnings!

15 September 2026
Unprompted review
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Reply from kwiff

Hello Charlotte,

You haven't provided enough information on this review for us to identify you so we can provide genuine help at this stage.

We can say more generally is that our team only ask for documents when necessary as per our legal and regulatory obligations. Examples would be when a crime has been committed or terms of play are broken (e.g. using a payment method that isn't yours)

Kind regards
Kwiff Product Team

Rated 5 out of 5 stars

Casino selection is superb all round…

Casino selection is superb all round and the uniqueness of Kwiffs interactive supercharger enhanced bonus across all sport and casino is as real as they get and constantly pays for using. Definitely the best all round online bookie and casino at the moment. Glad I joined and is firmly my no1 site 💯

17 September 2026
Unprompted review
Rated 1 out of 5 stars

Deposited 10 to get the free bets but…

Deposited 10 to get the free bets but the app was so slow and laggy that I decided to just withdraw my money. Instead of the money coming back to me I see that my withdrawal has
“Failed” and that it’ll be reprocessed in the next 24 hours apparently, if failed the first time I have no clue why it wouldn’t just fail again so I’m stuck in a loop here just wanting my money back. Never had a withdrawal fail before with any other casino so god knows why it’s happened now. Wish I hadn’t bothered, just want my 10 pounds back at this point.

15 September 2026
Unprompted review
kwiff logo

Reply from kwiff

Hey Rhys, thanks for that extra information. We can see your bank declined the withdrawal - the reason is also not massively clear to us either - but our team might reach back out to try and get this transferred to you manually. Sorry this is a bit clunky but since we don't handle the payments ourselves there's an extra step involved.

Rest assured this will be resolved for you.

Kind regards
Kwiff Product Team

_____

Hello and thanks for your review. We can't find your kwiff account based on the limited information provided so far. You should have an email from trustpilot which outlines the next steps so we can assist you further.

Kind regards
Kwiff Product Team

Rated 1 out of 5 stars

⭐ 1 Star Review for Kwiff

⭐ 1 Star Review for Kwiff
I am extremely disappointed with my experience using Kwiff and feel I have been treated unfairly and unprofessionally.
I have had my account open for around a year, during which time I deposited approximately £448 and used the platform without any issues. I was even able to successfully withdraw £250 previously, which gave me confidence that everything was legitimate.
However, when I recently won £1,000 and attempted to withdraw my funds, my account was suddenly restricted and my withdrawal refused. I was told this was due to using a third-party card, despite the fact that my account had been active for a long period and multiple deposits had already been accepted without any prior issue or warning.
Since then, I have:
Contacted support multiple times via email
Been told the issue was escalated to a manager
Waited over 48 hours (and longer) with no meaningful update
Received no direct communication from a manager at all
Each time I contact live chat, I am simply told to “wait for an email,” which never arrives. There is no accountability, no transparency, and no effort to resolve the situation.
From my perspective, it appears that:
Deposits were accepted without issue for a long time
A withdrawal was previously processed successfully
Only when a larger win occurred was the account flagged
This raises serious concerns about fairness and consistency.
I am now left without access to my £1,000 in winnings and with no clear resolution timeline.
If this matter is not resolved promptly, I will have no choice but to escalate this further by:
Filing a formal complaint with the UK Gambling Commission
Referring the case to IBAS (Independent Betting Adjudication Service)
Pursuing recovery through the small claims court
I would strongly advise others to be cautious when using this platform based on my experience.
I am still willing to resolve this amicably and expect Kwiff to process my £1,000 withdrawal immediately.
Until then, I cannot recommend this service.
!!! Update and reply!!!
Where in this review did I say that 3rd party card was used?I said that was your reason for refusing pay out, you even refused refund of deposits which even if I did use a 3rd party card this is classed as unfair practice as you accepted the deposits. this matter is still not resolved, have sent in further proof of deposit method as didn't accept statement as said its altered but is blatant lies. but still waiting on replies, live chat is useless and waiting for a manager to reply is ridiculous so will be going ahead with complaints to gambling commission/Ibas and Making Civil County Court Application withing 24 hours if no response! DO NOT USE KWIFF

10 September 2026
Unprompted review
kwiff logo

Reply from kwiff

Hello and thanks for your review.

Nothing much else to add here other than you've admitted to breaking the terms and conditions of play as part of your review.

Such behaviour is not tolerated and explains the decision made on your account. Had you not broken the rules, this would not have happened.

Kind regards
Kwiff Product Team

Rated 1 out of 5 stars

Don’t even think about joining this…

Don’t even think about joining this network it’s a pure joke.take take take you will never see a good bounce . Definitely has to be in the top 10 for the worst network out there I’m disappointed .that I can’t give it 0

14 September 2026
Unprompted review
kwiff logo

Reply from kwiff

Hello and thanks for your review. We can't find your kwiff account based on the limited information provided so far. You should have an email from trustpilot which outlines the next steps so we can assist you further.

Kind regards
Kwiff Product Team

Rated 1 out of 5 stars

Made an account and deposited 50GBP…

Made an account and deposited 50GBP remembers about it a few weeks later only to find my account had been hacked and the money had been spent without my knowledge or they simply used my money.. support very bad they still haven’t got back to my most recent email in the matter.

12 September 2026
Unprompted review
kwiff logo

Reply from kwiff

Hello Arthur, thanks for that extra information. We can see our team have been back in touch with you and recommend getting in touch with the police to file a formal report that we can take further if required.

Kind regards
Kwiff Product Team

___-

Hello and thanks for your review. We can't find your kwiff account based on the limited information provided so far. You should have an email from trustpilot which outlines the next steps so we can assist you further.

Kind regards
Kwiff Product Team

Rated 1 out of 5 stars

This has to be the worst online…

This has to be the worst online bookmaker I have come across They don't honour there opening account bonus the advert said deposit ten pounds and bet ten pounds for £40 bonus bets I placed a £5 each way bet total bet £10 yet no bonus credit they said it had to be a win bet what a cop out Then of the two bets I placed the odds were Awful both under the sp and nowhere was there a sp button when placing the bet Also I looked at the odds from each race and every single price was below the other sites I use Total waste of time I withdrew my cash and will not be using them again Avoid at all costs

13 September 2026
Unprompted review
kwiff logo

Reply from kwiff

Hello and thanks for your review. We can't find your kwiff account based on the limited information provided so far. You should have an email from trustpilot which outlines the next steps so we can assist you further.

Regardless, it seems that you've missed the key thing that makes kwiff so great! Every bet you place in our sportsbook has the chance to be supercharged - that means your boring SP odds might end up being 100x that of any other operator in the world.

More bang for your bet with kwiff.

Kind regards
Kwiff Product Team

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