KwikFit NL Reviews 

Highly satisfied with the work carried out. Very nice chap he was very polite and did the job quickly

Great service by Jacob today, two tyres fitted at my home - simple and easy process, quickly fitted and polite technician. Will use this option again. Thank you

Flexible on appointment time drop before 12 pm. Honest apk service with decent price.Option to rent bike for free. Recommended.

I took my car today ( 08-01-2024 ) invoice (C6828884)
to have the tires changed and for wheel alignment at KwikFit Company ( Filiaal 327-Arnhem ) Papernkamp 5 )
While the service apparently went well, when I received my car, I noticed some dented spots.( I left the car in perfect condition, with no scratches or dents)
At the same time I informed the attendant. He looked at the car and said that those dents were not made at KwikFit and that I should look for my insurance. I believe the incident occurred on the ramp where the exchange takes place. The damaged side was on the entire right side!
I was really disappointed. I also noticed that there are a number of similar accidents like mine with other Kwikfit customers.
I look forward for one fast solution,
Rodrigo

Just visited kwik fit at Grays and a big thank you to Ryan for his excellent quick service in fitting two brand new tyres to our car. (Flat tyre at 8.00am visit to grays at 9.45am. Home again by 10.30). He was our life saver!!

I have a puncture on the rear left tyre of my Tesla Model Y. I visited Melton Mowbray Kwikfit and the guy said they could not repair it because it has an acoustic foam inside. They said my only option is to buy a brand new tyre which they have available for £307. My puncture tyre still has 5 mm of tread left on it when the guy said is not repairable and the puncture was only caused by a small screw at the middle of the tyre. I ask the guy if this will always be the case that each time I have a puncture, that I have to buy a new tyre. The guy said yes and offered me a tyre insurance for £30 a year. I paid for the new tyre and the tyre insurance as I don't want to be paying for a new tyre each time I have a puncture. So I asked the guy again after paying if Kwikfit will replace my tyre with brand new the moment I come back with a puncture. The guy said they will try to fix it first and if they can't fix it they will replace it with brand new. The guy just contradicted his previous statement that acoustic tyres are not repairable, that I have no choice but buy a new tyre each time I have a puncture. I have no time to argue because they are closing and I am in a hurry. When I returned home, I found out that not only did Kwikfit Melton Mowbray ripped me off by not repairing my tyre, selling me a new tyre when I still have 5 mm tread left in my puncture tyre and selling me a tyre insurance, but Kwikfit Melton Mowbray also charge me £20.99 for TPMS which was not replaced. I am lodging a formal complaint as this type of business dealing is unfair and constitute mis selling of products and services as well as fraud as I was charged for TPMS which was not replaced because obviously the one I got was working fine.

I had a disappointing experience at Kwik-Fit when they could not change my fuel filter. Not only did they fail to complete the job properly, but they also returned my car in an unsafe condition with the fuel meter not working. This lack of attention to detail and safety is concerning and has left me dissatisfied with their service.

Avoid this place - they try to charge as much as possible.

I took my car in (with an appointment) on a Monday morning and the promise of a phone call to say when to collect it later that day. After 48 hours they hadn't called so I had to go back to the garage and ask what was going on.

They told me they couldn't repair the puncture and I needed to buy 4 new Tyres so they would all match. The price quoted for 1 tyre was 389 euros (I can buy the tyre from a retailer for 220 euros and the BMW who changed the same tyre earlier in the year only charged 290 euros).

So I took the car to an independent and they fixed the puncture for less than 50 euros.

I have to say that I have tried a couple of service points and they are not the same. Some branches are just better than others.

For some branches I would give 4 stars and for some I would give 3.

I hope I had the chance to give a 3.5 stars but that is unfortunately not possible but as they are mostly good, I went for a 4.

Have written about this place before, at Gungate in Tamworth. Again had to drop in on a sunday, manager on his own, doing all the jobs on cars, answering phone,helping people on the reception. all single handed.Just as before, some months ago, he fitted me in, only waited few mins. He was calm and collected and more important, efficient. what a gem, esp thesedays when people dont seem to give a fig whether you get good service or not. Whatever Kwik fit are paying this guy, it aint enough! Briliant service, i overheard the help he gave to other customers, in my judgement, fair and informed.

My recent experience with KwikFit has left me thoroughly frustrated. I entrusted my car to them for maintenance, and upon collecting it, I was presented with a bill that far exceeded the initially agreed-upon amount. The escalation in charges was substantial and unexplained, leaving me baffled and dissatisfied.

Adding to my concerns is the fact that, despite my repeated requests, I have not received a proper invoice from KwikFit. The absence of this crucial document raises serious questions about the transparency of the charges and leaves customers uninformed about the breakdown of costs.

Despite numerous attempts to seek clarification through emails and calls to the Head Office, my concerns have been met with complete silence. The Head Office's assurances that my case was "in progress" proved to be nothing more than empty words, leaving me with unresolved issues and a profound sense of disappointment.

I caution prospective customers to approach KwikFit with care. The lack of a clear invoice and the unexplained spike in charges underscore a concerning absence of transparency and accountability. If KwikFit cannot provide a straightforward breakdown of charges and address customer concerns promptly, it raises serious questions about their commitment to customer satisfaction.

Just did the apk there today, totally a scam. Everything is fine with my car, but the guy claimed the head light needed to be adjusted a little bit lower, which only needed to turn a button up or down a bit in the cockpit, an extra 22 was charged.

Don’t go there!!!

I have replaced the 4 tires and bought the "full" package, including the alignment. However the alignment was not done correctly the first time, I had to schedule a new visit to have the alignment done again. Also, I'm also not sure if the tires were actually inflated with nitrogen, since the valve cap is black and not green.

Apart from these small points, the service was okay,

Fast and friendly.

Top!.....................................................................................

Fast and friendly

Took my car for mot today unfortunately it failed however Alex looked after me from start to finish he was so friendly and helpful
Thanks Alex hopefully will pass next year !!!

Perfect planning, excellent and kind service. Will continue to store and change tires with this branch!

Kwikfit lancaster
Car failed it’s MOT last week today it was back for some work to bring the breaks up to scratch it was a long day waiting but that wasn’t there fault the genuine Ford part had to be couriered across country as soon as it arrived fitted in no time even fixed a puncture in a tyre while they had it there and charged me absolutely nothing can’t thank the guys enough in these times were money is so tight they charged me nothing most people slag off big companies about over charging but I’ve never thought that about kwikfit and genuinely if they can’t do the work themselves they can usually recommend a garage that can
Definitely another great experience from the lancaster branch thanks so much guys