Labelzone Reviews 1,327

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the efficient and prompt delivery service, often highlighting that orders arrive quickly and are well-packaged. People appreciate the excellent prices and the reliable service, making it their preferred choice for label machines and tapes. Reviewers also find the ordering process easy online and commend the high quality of the products, which are consistently in stock. However, some people were dissatisfied with delivery issues, including late parcels and expensive shipping to certain regions. A few other people also felt that some products they received were faulty, leading to a negative overall experience.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its promptness and efficiency,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the good, prompt, and... See more

Product

Customers had positive experiences with products, consistently finding them to be of high quality and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering both online... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's always a pleasure to deal with Labelzone which is why I've been a loyal customer for Dymo labels since 2007. They're efficient both online and in the office on the rare occasions that I need to p... See more

Company replied

Rated 5 out of 5 stars

Excellent price and quick delivery. Item was well packaged upon despatch which was a blessing seeing as the courier decided to give the box a good hiding before it arrived with us. Thankfully the item... See more

Company replied

Rated 5 out of 5 stars

Purchased from Labelzone for a few years now and it's always been a good outcome. Great communication and speedy delivery. What's not to like

Company replied

Rated 5 out of 5 stars

Good selection of label machines and tapes. Really quick delivery service. Have used for many years and always top quality and never had any problems. My ‘go to’ for labels

Company replied


Company details

  1. #9 of 23 best companies in Office equipment supplier
  2. #8 of 20 best companies in Custom label printer
  3. #34 of 69 best companies in Prints and signs store

About Labelzone

Written by the company

Labelzone.co.uk is one of the UK’s most trusted and established suppliers of label printers, tapes, and consumables. With over 25 years of experience and ISO accreditation, we’re proud to be an authorised Brady Premier Dealer and a long-standing partner of Brother, Dymo, Zebra, and Sato.

We hold extensive stock to ensure fast, reliable next-day delivery across the UK. Our friendly team of product experts are always ready to help you find the right solution — whether you’re replacing a printer, restocking label supplies, or setting up a new workspace.

At Labelzone, we focus on making labelling simple. Our website is easy to navigate, our prices are competitive, and our customer service is second to none. We support our customers long after their first purchase with:

  • Practical advice and expert guidance
  • Troubleshooting guides and how-to content
  • In-house technical support

Labelzone can provide easy to implement barcode solutions, providing complete systems for retail and operational environments. Whatever your labelling or barcode needs, you can rely on Labelzone for trusted products, expert support, and fast delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Goods were fine

Goods were fine. But you said the delivery peron would leave package at door and take a photo. You did not - szaid I was out asnd took the package to my local post office. I am not very mobile, but had to go and collect it.

23 October 2025
Labelzone logo

Reply from Labelzone

Appreciate your review—apologies for the courier issue; we’ll take this on board and address it with our delivery partner.

Rated 5 out of 5 stars

Recommended

Easy site to search on. Next day delivery.

17 October 2025
Labelzone logo

Reply from Labelzone

Thank you for your review, you're positive feedback is genuinely valued and appreciated.

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Delivery received within 2 working days. Perfect

16 October 2025
Labelzone logo

Reply from Labelzone

We're glad you're happy - thanks for taking time share your experience

Rated 5 out of 5 stars

Confusion initially but with great results

When the label machine arrived I was a bit confused as I received the drivers and user manual on a cd which my computer does not have. I contacted the help desk and was advised that they were busy but the next day I was contacted by them and we were able to resolve any issues and problems I had and by the afternoon I was able to print and use the database/excel connection. Great service and lovely staff.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I am an electrician and use my Brother labelling machine a lot. I recently started buying tapes from Labelzone and one of the tapes jammed up. Labelzone kindly replaced the tape.

I then bought some more from them and another tape jammed up. This was strange as I have had this machine about six years, I have tapes purchased from my wholesaler but only the tapes from Labelzone were jamming.

I asked them if the tapes were OEM or generic and they assured me that they are OEM and they wondered if there had been an adhesive build up on my printer head and suggested that I look into this.

Having never cleaned the machine this may well be the case and I will look into cleaning it.

Labelzone also replaced the second jammed tape, which, in all fairness ,was not really their responsibility.

I have found Labelzone to be professional and helpful and very accommodating in terms of these two jammed tapes. Their service is fast and reliable and they respond promptly to after sales queries.

Thank you to Labelzone for their service and attention to customer feedback.

22 July 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look