La Cuisine Appliances Reviews 

118
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

De las peores compañías con las que he trabajado en mi vida. Their customer service was literally horrible. Their sales team gave me misleading information at the time of purchasing the items and then... See more

Rated 1 out of 5 stars

After care is horrible. My new gas cooktop was missing 2 of the rubber bumpers off the grate when I received it. It was reported immediately by the installer. I was told it would take them 22 days to... See more

Rated 3 out of 5 stars

Poor after purchase communication. No delivery notice, the truck suddenly turned up at my house one day. Luckily I was home.

Company details

  1. Kitchen supply shop

Information provided by various external sources

La Cuisine Appliances opened its first concept store in 2002. Our passion for good living and culinary arts started with an idea: dring joy into cooking indoor or outdoor for friends and family.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

118 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(118)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply Excellent!!

Simply Excellent!!! I placed a bid which was almost immediately accepted via email with confirmation and payment info. and within 24 hours or less I received another email with a “thank you” and that my product had already shipped via Fed Ex, complete with tracking info.!
I only wish there were more companies and services like this which provide immediate, polite, professional responses and service! Will only look toward them again when looking to buy.

11 October 2020
Rated 5 out of 5 stars

Amazing customer service

Extraordinary effort to get the appliance to me in time for a party. Really appreciated the polite and efficient customer service!

3 October 2020
Unprompted review
Rated 5 out of 5 stars

Best online retailer I’ve ever worked with

This was honestly the best on line shopping experience I have ever had. I would give 10 stars if it were an option. The item I purchased was back ordered and delayed due to circumstances out of their control however Maria consistently keep me updated and responded to questions on weekends and after hours. Ultimately I got my item earlier than I expected. I will not hesitate to buy from La Cuisine again.

7 September 2020
Unprompted review
Rated 5 out of 5 stars

I purchased a Zwilling toaster from La…

I purchased a Zwilling toaster from La cuisine. The communication was excellent, the toaster arrived fast and in good condition. Although I used it for only a few days, i am happy with my purchase and hope to have it for a long time.

25 August 2020
Unprompted review
Rated 5 out of 5 stars

Great service

I placed two orders recently- both of which arrived swiftly even though I only selected standard shipping. Additionally, I returned one order, and the return was processed just as quickly. Great customer experience!

17 July 2020
Unprompted review

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