As usual, a terrible experience with these Universal Music Global stores. Apparently, they are unable to cancel orders even within an hour of the purchase. Instead they promised a full refund if... See more
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Love Lady Gaga but as eras have come and gone merch has gotten worse and become more expensive. Chromatica is the worst stuff being cancelled or being delayed for months or not being as described on t... See more
Great Service! They sent my item early which is a nice surprise. When I had a general inquiry about shipping they responded very quickly. Overall amazing staff even in a pandemic like this!
Absolutely the worst customer service I've ever experienced. These people are crooks. I hope Lady Gaga and her team become aware of the awful treatment this company has. After months of waiting for my... See more
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The Official Web Site for Lady Gaga. Get the latest News, Photos, Video, Tour Dates and more.
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Love the site and getting great merch…
Love the site and getting great merch before anyone else
Good
I ordered ARTPOP on vinyl. After two weeks I got and e-mail that said that I could cancel the order because the vinyl wasn't in stock. But I didn't.
And I ode red two t-shrits. Good t-shirts.
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