Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight... See more
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See what reviewers are saying
Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... See more
Company replied
Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... See more
Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... See more
Company replied
Company details
Written by the company
Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.
Contact info
Unit 39a, Park Farm Industrial Estate, SG9 9AZ, Buntingford, Hertfordshire, United Kingdom
- 01763 661650
- sales@lamps2udirect.com
- www.lamps2udirect.com
4.2
Great
694 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Will not answer the phone after no delivery.
Accepted order except tubes not in stock on 28th October. I have just had to chase up a refund by email after a month.
22 November 2022
Unprompted review
Reply from Lamps2udirect
We only have one phone line that gets very busy this time of the year! We do urge customers to email us, that way we will come back to you ASAP and you do not have to make a phone call. Thank you for the 4 start review though - It's appreciated.
Prompt and efficient service, would highly recommend.
Prompt, efficient and excellent service. Would highly recommend and buy from this supplier again.
30 September 2022
Unprompted review
Reply from Lamps2udirect
Thank you!
Wide range of lamps at great prices
Wide range of lamps at great prices. Swift dispatch and good customer service . Highly recommended. Many thanks
27 September 2022
Unprompted review
Reply from Lamps2udirect
Thank you so much!
Prompt delivery and did the job
22 July 2022
Unprompted review
Ordered bulbs for my parents garden…
Ordered bulbs for my parents garden lights. Did the job.
21 July 2022
Unprompted review
Good quality as described
Good quality as described, arrived in good time
13 July 2022
Unprompted review
Pond lamp
Efficient service. Had exactly what we needed for pond filter. Good prices.
24 June 2022
Unprompted review
Ordered my lamp from them as B n Q no longer have them.
Ordered my lamp from them as my original source ( B n Q) no longer carry them. Great service with prompt delivery.
21 June 2022
Unprompted review
Great
Lamps2udirect had the hexagon shaped bulbs I wanted at a very good price
25 May 2022
Unprompted review
Excellent quality and quick delivery
Excellent quality and quick delivery. Will definitely use again
13 May 2022
Unprompted review
Quick and easy order system and…
Quick and easy order system and delivery on time with no problems
5 May 2022
Unprompted review
quick supply reasonable prices
2 May 2022
Unprompted review
Great replacement bulbs
The replacement bulbs for our overhead kitchen cabinet fitted perfectly and work fine
30 April 2022
Unprompted review
Nice items
Nice items. Fast delivery and good after sales help. Would recommend.
28 April 2022
Unprompted review
Lamps2udirect have a great range of…
Lamps2udirect have a great range of replacement lamps and tubes perfect for my needs at a good price. The order was shipped quickly and the lamps were well packed. Recommend
21 April 2022
Unprompted review
WELL PLEASED WITH THE GOODS WILL BE…
WELL PLEASED WITH THE GOODS WILL BE ORDERING SOME MORE IN THE NEAR FUTURE
21 April 2022
Unprompted review
Poor lights, no replacement
We bought some Elan festoon lights last June and at first they worked well. However after around 6 months some of the bulbs stopped working. Eventually around half were out at varying intervals of the string. I contacted lamps2direct and despite already telling them i had carried out fault finding they suggested some steps.
After re trying the steps the lights are still the same and having contacted the company to tell them so i have heard nothing back.
Go solar to save the planet they say but the plan wasn't to add these to landfill after 6 months. Not exactly green energy! Disappointing.
10 April 2022
Unprompted review
Excellent product
5 April 2022
Unprompted review
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