Lamps2udirect Reviews 

694
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight... See more

Rated 5 out of 5 stars

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... See more

Company replied

Rated 5 out of 5 stars

Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... See more

Rated 5 out of 5 stars

Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... See more

Company replied

Company details

  1. Lighting Shop
  2. Light bulb supplier

Written by the company

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Contact info

4.2

Great

TrustScore 4 out of 5

694 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(694)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent!

We have used Lamps2udirect before as they were really efficient. The Robus undercover stripights were easy to order, priced very competitively and arrived well packeged and safe. Excellent service!

4 April 2022
Unprompted review
Rated 5 out of 5 stars

No problems, bulbs always work.

Light bulbs ordered as existing supply was getting low. I have used this company several times and have no hesitation in continuing to use them. Delivery is always on time and bulbs are always well packed and work every time.

25 February 2022
Unprompted review
Rated 5 out of 5 stars

5 Stars

My kitchen has these odd square lightbulbs that cost a fortune on Amazon, Lamps2uDirect sold them at half the price. Arrived very well packed and in good time. Will definitely be buying again.

9 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had difficulties finding fluorescent tube (T5 21”) in “daylight”colour (6000K)
and could only find ‘warm’ colour type on line.
The ‘daylight’ tubes were readily available on lamp2udirect and dispatched promptly.
The parcel was received impressively packed . Thanks!

4 February 2022
Unprompted review
Rated 1 out of 5 stars

Knightsbridge wall2 wall…

I received my Knightsbridge wall2 wall lights thinking they were the better quality as per picture at £27.00, only to receive the cheaper version advertised at most places for around £15.00
Misleading disappointed

27 January 2022
Unprompted review
Lamps2udirect logo

Reply from Lamps2udirect

Thank you taking the time to leave us review. I understand your are disappointed that you ordered an item incorrectly, but we are selling the correct item, with the correct description and manufacturer code. As discussed, we would be happy to have the item back and issue you with a refund, if you are unhappy.

Rated 5 out of 5 stars

What’s not to like!

Ordered over the weekend, dispatched yesterday and received today - what’s not to like? Well packed, would certainly use this company again.

14 December 2021
Unprompted review
Lamps2udirect logo

Reply from Lamps2udirect

Thank you!

Rated 5 out of 5 stars

Not many places left

Not many places left
To purchase these old
Type coloured bulbs
So I was very pleased

20 October 2021
Unprompted review
Lamps2udirect logo

Reply from Lamps2udirect

Thank you!

Rated 5 out of 5 stars

LARGE RANGE AND GREAT CHOICE

A massive selection of replacement lamps/bulbs including some that are quite hard to find. Pricing is reasonable and packaging good with prompt delivery.

Well worth a visit.

8 October 2021
Unprompted review
Lamps2udirect logo

Reply from Lamps2udirect

Thank you!

Rated 5 out of 5 stars

Great customer service.

Great customer service
They were happy to replace a bulb I bought last year after it stopped working.

24 September 2021
Unprompted review
Lamps2udirect logo

Reply from Lamps2udirect

Thank you!

Rated 2 out of 5 stars

Disappointing delivery time

When I ordered I was extremely impressed by the help ( technical & administrative ) especially as the company retrospectively credited me with the 10% discount that I failed to take when making payment but, and to me it is a huge but, delivery was abysmal. I ordered on a Monday and on the Thursday I received an email from Fedex advising they had collected the parcel from Lamps2udirect that day and delivery was scheduled for the Friday, this did not happen! and all the information from the tracking link forwarded by lamps2udirect was advising "delivery pending unable to advise new delivery date". I contacted lamps2udirect first thing on the Monday and was advised that they would chase Fedex and telephone me to update me. I did not receive the telephone call but Lamps2udirect sent a notification of payment email at 09:38 ( I had paid in full the previous Monday !!) and also advising the shipment had been delayed. I did receive the item later that morning but that was 7 days from the point of order. I have rated the experience as 2 star as I initially found Lamps2udirect helpful and with competitively priced items , admittedly they have little control over delays by Fedex ( from reading reviews on Fedex delays appear to be the norm ) but it would appear that shipment information was not sent to FedEx until the Thursday morning - 3 days after the point of order. I now have to wait a week for my electrician to return and fit the item ( was booked for the Friday ) so I will think twice before using this company again

16 August 2021
Unprompted review
Rated 5 out of 5 stars

Always excellent service

I have ordered from this great company a few times now and I have always received excellent service. Ordering is very straightforward, they ship very quickly, and I am kept well informed of my orders progress.

Plus they always have exactly what I need.

20 May 2021
Unprompted review

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