After such a great experience purchasing the bed with the help of the lovely Charley we have just taken delivery of it! It looks splendid and many thanks to Mike and Tony they did such a good job remo... See more
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Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.
At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.
As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.
Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.
Shop Your Way
Online: Explore our full range at www.landofbeds.co.uk.
Call Us: Speak directly to our friendly team at 01928 242829.
Live Chat: Get instant support via our website.
In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.
We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.
We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.
Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.
Thank you for choosing Land of Beds. We're here to help you sleep better.
98 Chester Road, WA6 0DW, Helsby, United Kingdom
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Louise was a great person to chat with, excellent knowledge and understanding,will definitely call her again when it comes to beds. Regards Rob.

Reply from Land of Beds
Julie was exceptional knew her products and listened to our requirements and was more than thorough - thank you would highly recommend and can’t wait for delivery #supporting local businesses

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Julie was friendly, patient, & very knowledgeable about the products. She made the whole purchase process hassle free & easy. She answered all my questions regarding the product, the delivery & the collection of the old bed. She is a credit to your sales team.

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There was an issue with a lengthy deliver date but land of beds really pulled out all the stops to ensure I received my mattress in a timely manner in fact early. I would highly recommend this company with very competative pricing and extremely good customer service

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I was looking to source the Hypnos mattress that Premier Inn used before switching to Silent Night and found one called ‘Hypnos Hotel Mattress’ on Land of Beds so ordered one. Well, it didn’t disappoint - the best night’s sleep! The mattress took about a month from order to delivery and I was kept informed throughout. Excellent overall service.

Reply from Land of Beds
The Dormeo 8500 mattress is the very best, and Land of Beds price for it was much lower....brill so far! They deliver it L of B in 14 to 21 days, that's good too! And it was available from them! But, then we get an email from Dormeo direct, not L of B, stating that this mattress is in fact is coming from.them, and will.take up.to 28 days to deliver, ie. by the 7/7/26..... Really disappointing as longer than L of B actually stated !!! Are we dealing with Land of Beds or Dormeo, very confused customer???

Reply from Land of Beds
Charley was superb. Politely greeted us when we arrived and then gave us some space to leisurely lie down on the mattresses. Offered helpful alternatives and then did her best to find a good deal for us. Readily compared the price to other online sellers and matched the price with no hesitation. Made us feel very comfortable. She also took it upon herself to print out some colouring sheets for our two children to help us keep them entertained whilst we were browsing. What more could you ask for?

Reply from Land of Beds
The delivery service I was recommended were absolutely terrible. It let down my entire experience. The delivery service of the bed which was meant to be the exciting part- they REFUSED TO REMOVE the plastic that the bed came with and that the headboard came with. They left a total mess behind in my bedroom where they delivered the bed. They said I did not pay for them to tidy and remove the debris they left behind. I’m wheelchair bound and they were just totally unhelpful .

Reply from Land of Beds
Unfortunately, no, your delivery was good, and I got a mattress that was not of good quality compared to its price. You didn't help me when I emailed both of them. I must emphasize to my friends. I don't want them to buy from you.

Reply from Land of Beds
We had a great experience at land of beds. Irene super knowledgeable, she showed us a wide range of beds with different budgets. Its great to support a local business. Staff friendly and welcoming. Never felt pressured. Excellent customer service from start to finish . We purchased a new bed and 2 mattresses...Would recommend. Wigan branch.

Reply from Land of Beds
Ordering anything these days is a minefield but Lucy A was so helpful and patient that it was a pleasure talking to her got a good idea of what I needed so really please with my options thank you so much.

Reply from Land of Beds
We decided to go to Land of Beds and were greeted by Charley. She was very friendly and helpful and gave us a lot of information.
Nothing was too much trouble.

Reply from Land of Beds
Charlie and Laura were very helpful and advised me. Also did me a good deal.

Reply from Land of Beds
can’t see why you should leave review when I haven’t yet received my item so until I get my order and I will review, thank you

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