I ordered a long green sleeveless dress made in Indian cotton with a band of white flowers embroidered along the top of the front. The quality is very high, although the buttons down near the ankles c... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely beautiful peachy pink blush raincoat that looks like a beautiful coat. So wonderful to see a coat in a beautiful pastel color. Generous long length nice easy big buttons to do up. Sizing s... See more
Company replied
I ordered two T-shirts in their sale. It appears that one of them was no longer in stock. I was very impressed that someone from their customer services phoned me personally to let me know and would... See more
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I bought a linen shirt in the sale in Artichoke as I loved the look of the colour. When it arrived they was a quality control issue. I returned it immediately and although there was a delay I eventu... See more
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Company details
- #269 of 598 best companies in Clothing Shop
- #131 of 238 best companies in Men's clothes shop
- #20 of 34 best companies in Outerwear Shop
- #17 of 28 best companies in Plus Size Clothing Shop
- #23 of 37 best companies in Swimwear shop
- #113 of 254 best companies in Ladies' clothes shop
Written by the company
Since 1963, Lands' End have pioneered the creation of beautiful clothes, combining understated elegance and practical features with the ultimate in comfort - in sizes Petite 8 to Plus 30. Shop online now at Lands' End UK, the home of quality clothing for all the family.
Contact info
Lands' End Europe Ltd., LE15 6US, Oakham, United Kingdom
- 0800 376 7974
- customercontact@landsend.co.uk
- www.landsend.co.uk
4.5
Excellent
59k reviews
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Quality goods
Quality goods , good service , what more could you want .
Fabulous bargains in the sale !
21 October 2025
Reply from Lands' End Europe ltd
We're delighted to hear you're pleased with the quality of our goods and the service you received! It's wonderful that you found some fabulous bargains in our sale.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Always happy with Lands End a good…
Always happy with Lands End a good service & excellent quality Thankyou
21 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you're consistently happy with our good service and excellent quality. Thank you for your wonderful feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
I got in a complete muddle when…
I got in a complete muddle when ordering on line but was very kindly helped when I telephoned and your assistant sorted it all out for me and I received exactly the swimsuit I wanted Thank you so much
22 July 2026
Reply from Lands' End Europe ltd
We are so pleased our team could assist you in getting the perfect swimsuit! We understand that online ordering can sometimes be tricky, and we're always here to help. Thank you for sharing your positive experience with us.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy you were pleased with the quality of our clothing and the great range of colours. Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Great quality clothing
Great quality items, plenty of natural fibres used, and really good sale offers, which make them very good value. Fast delivery. Sizing can be generous so check before ordering to avoid exchanges
22 July 2026
Reply from Lands' End Europe ltd
We're delighted to hear you appreciate the great quality of our items, the use of natural fibres, and the excellent value provided by our sale offers. We also appreciate your feedback regarding sizing and fast delivery.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy you found our website easy to use, and that you were pleased with the quality, prices, and speedy delivery. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Good quality, prompt delivery
Trainers are good quality but are a small 6. They are very nicely made, but need a bit of wearing in..
22 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you're happy with the quality and craftsmanship of your new trainers. We appreciate you letting us know about the sizing and the need for them to be worn in.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Parcel care, bloody joke. ongoing
Appalling the company itself I have used since the early 70s however they use the incompetent Evri who’s drivers put parcels anywhere plenty of time. I’ve had to walk the Village looking over peoples gardens ect. to retrieve the items I’ve paid for and the driver to lazy to get out of his vehicle and deliver the. Parcel in the matter he should I have waited by my front door window since the 27th of July till 8 o’clock in the evening so I don’t miss a return parcel. I even had an email today from them saying the parcel would be collected between 12:30 pm and 1330pm it’s been a week of 8 am to 8 pm for me. I’m not the best of health but who cares? No one
27 July 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're very sorry to hear about the issues you've experienced with the delivery and collection of your parcels. We understand how frustrating and upsetting this has been, particularly given the time you've spent waiting and trying to locate your orders.
We can confirm that you've been in touch with our Customer Services team, and we are currently pursuing this matter with the carrier on your behalf. We will provide an update as soon as we receive a response from them. We appreciate your patience and thank you for taking the time to share your feedback.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We are so happy you found our products and service good. Thank you for your review.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
A beautiful summer dress
I ordered a long green sleeveless dress made in Indian cotton with a band of white flowers embroidered along the top of the front. The quality is very high, although the buttons down near the ankles come off rather easily under pressure when sitting; it is even lined in a thin muslin dyed the same green. It gathers securely around the waist with a drawstring. It was much marked down in your sale as it was the last night, and a really excellent buy on all counts; thank you, Landsend!
14 July 2026
Reply from Lands' End Europe ltd
We are so pleased to hear how much you love your green sleeveless dress! It sounds like a beautiful and comfortable piece, and we're delighted that you found such a great deal in our sale. We appreciate your feedback regarding the buttons near the ankles, and we will certainly pass that along to our design team.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Excellent buy
21 July 2026
Reply from Lands' End Europe ltd
We appreciate your feedback, thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Quick delivery of top quality clothing
Quick delivery of top quality clothing. I have bought Land's End products since 1980 both in the USA and the UK. They are a regular staple in my wardrobe.
21 July 2026
Reply from Lands' End Europe ltd
We're delighted to hear about your long-standing loyalty to our products since 1980, both in the USA and the UK. We appreciate you making our clothing a regular staple in your wardrobe.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your honest feedback regarding your experience with us. We are always looking for ways to improve and your comments help us do that.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
I have bought 7 polo shirts in total
I have bought 7 polo shirts in total. Lovely fit and wash well.
21 July 2026
Reply from Lands' End Europe ltd
We are so happy to hear you are enjoying the fit and wash of your polo shirts! Thank you for your wonderful feedback.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Straight leg jeans fitted a treat
Straight leg jeans fitted a treat - although I did have to go down a size.
Strange because I’ve been wearing a 14/16 for many years now I fit comfortably into a 14.
21 July 2026
Reply from Lands' End Europe ltd
We're so glad to hear that our straight leg jeans fit you so well! It's wonderful that you found a comfortable fit, even if it meant going down a size. We appreciate you sharing your positive experience.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Good Quality Clothing
Your clothing is always of good quality with a wide variety of colours and patterns to choose from. I love the blouses and tops and have a large number of them.
21 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you appreciate the good quality and wide variety of colours and patterns in our clothing. It's wonderful that you love our blouses and tops so much!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
very good service
21 July 2026
Reply from Lands' End Europe ltd
We appreciate your positive feedback! Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy that your online ordering was easy and delivery was quick. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Gorgeous soft light denim cropped jeans…
Gorgeous soft light denim cropped jeans i love them
Great fit and just what I wanted
Super fast delivery too!
31 July 2026
Unprompted review
Reply from Lands' End Europe ltd
We're absolutely delighted to hear you love your gorgeous soft light denim cropped jeans and that they are just what you wanted! We're also pleased about the super fast delivery.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Excellent service
Whereas I had to return a pair of shorts because they were too big I was v impressed with the ease and speed of the return process and the prompt refund.
Other retailers should follow your example.
21 July 2026
Reply from Lands' End Europe ltd
We're delighted to hear that you were impressed with the ease and speed of our return process and the prompt refund, even though the shorts weren't the right fit. Thank you for your kind words!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
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