La Redoute España Reviews 

7,068
•
TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

The wrong time is better ,it has quality and delivery , It has good reviews and sunny , they have few school feels than other countries .

Company replied

Rated 4 out of 5 stars

Overall I'm happy quality and service is super - and I appreciate the return policy. It just frustrating that much of the furniture (sofas and armchairs) come in such limited colours. I have a small s... See more

Company replied

Rated 1 out of 5 stars

Awfully terrible company. Ordered on 1st Nov, never received order after 4 weeks. So I cancelled the order, 5 weeks later no refund and only automated replies. So I'm now starting legal proceedings to... See more

Company replied

Rated 5 out of 5 stars

Overall a good experience with La Redoute. There was an issue with part of my order, but they resolved it quickly without any hassle. The furniture quality is good and matches the expectations.

Company replied

Company details

  1. Shoe shop
  2. also in
  3. Activewear shop
  4. Baby shop
  5. Bedroom furniture shop
  6. Children's clothes shop
  7. Fashion accessories shop
  8. Home Furniture Shop
  9. Ladies' clothes shop
  10. Lingerie shop
  11. Men's clothes shop
  12. Underwear shop

About La Redoute España

Written by the company

Bienvenida a La Redoute, tienda de ropa online donde encontrarás las últimas tendencias al mejor precio: moda mujer, hombre, niños, ropa interior y moda tallas grandes hasta la talla 64 sin moverte de casa. Y también marcas como Nike, Adidas, Desigual, Converse... Descubre también nuestra colección hogar con ropa de cama, textil para el baño y también muebles y decoración de calidad y de estilo nórdico, industrial o colonial de la mano de nuestras marcas como AM.PM o La Redoute Interieurs. Enviamos tu compra gratis a domicilio o a un punto de recogida que puedes seleccionar en el momento de la compra y las devoluciones son gratis.

Contact info

3.7

Average

TrustScore 3.5 out of 5

7k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(7,068)

357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

the quality of the clothes is perfect

the quality of the clothes is perfect, the size is correct also and the description of the item and the pictures reflect the reality

8 March 2024
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Reply from La Redoute España

Thank you for sharing your positive review of our services. Best regards.

Rated 5 out of 5 stars

Quality & Style

quality, style and reasonable delivery times

23 October 2023
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Reply from La Redoute España

Thanks for sharing your experience ;) Best regards.

Rated 3 out of 5 stars

I bought a bed

I bought a bed , the item is good , the problem was the transport and the montagem !

The transport arrived few hours after the timetable and the bed is not correct done

22 June 2023
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Reply from La Redoute España

Para nosotros tu opinión es muy importante, lo trasladamos al departamento correspondiente con el fin de poder seguir mejorando nuestros servicios. si necesitas mas ayuda puedes dirigirte a nuestro departamento de atención al cliente. https://www.laredoute.es/contacto.aspx

Rated 3 out of 5 stars

La entrega.

La entrega.. regular... Pf, vuestra competencia es Amazon y son supereficientes en la entrega.. una mensajeria es prehistórico....

11 April 2023
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Reply from La Redoute España

Gracias por tus comentarios acerca de nuestra empresa.
Para nosotros tu opinión es muy importante, lo trasladamos al departamento correspondiente con el fin de poder seguir mejorando nuestros servicios.

Rated 5 out of 5 stars

Great service

Great service , delivery, communication and product thank you

31 January 2023
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Reply from La Redoute España

Thank you for your comments and evaluation :)

Rated 1 out of 5 stars

La Redoute - Tamdis - Cuidado!

La Redoute partner with Tamdis in Spain (Malaga) for delivery and assembly of furniture. The Tamdis delivery and assembly men did not follow the assembly instructions (not sure why as they are pretty basic) and in a couple of instances took shortcuts by using screws directly into wood not into the designated guiding holes. They lied about there being any damage or issues with the assembly. As a result they caused permanent damage to the furniture and because they didn't use the guiding holes the shelves aren't symmetrical. La Redoute need to seriously reconsider their partner for delivery and assembly as it damages their own reputation when you exeprience this

10 January 2023
Unprompted review
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Reply from La Redoute España

Hola Alex, nos puedes hacer llegar tus datos para comprobar lo sucedido?

Rated 5 out of 5 stars

New customer

Excellent delivery. Although I have not used the bed linen yet the quality seems very good.
Will use the company again .

15 October 2022
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Reply from La Redoute España


Gracias por compartir tu experiencia ;) Un saludo.

Rated 5 out of 5 stars

Beautiful boots

Beautiful boots, delivered no problem.
Great service.❤️

4 October 2022
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Reply from La Redoute España


Thank you for your opinion, we hope you are enjoying your purchase. Cheers :)

Rated 1 out of 5 stars

Since months I am trying to get my…

Since months I am trying to get my money back for a pair of defective sneakers. They send me messages asking for a credit card, then bank account, then creditcard again, they say they had sent a CHECK which never arrived (so these things still exist?)
I severely doubt their reliability and certainly feel fooled by them.

I told them that the check never arrived and I did provide them with a Spanish account number as they requested and they keep telling me the same.

16 August 2022
Unprompted review
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Reply from La Redoute España

We are sorry for the delay in processing and all the inconvenience that we are causing you, but as we have informed you on different occasions, we do not have the possibility of making a payment to a foreign Iban account number. That is why we have sent you a check, via postal mail for the amount of €52.78 so that you can deposit it in your bank.

Rated 5 out of 5 stars

Best!

Best place to buy!

23 May 2022
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Reply from La Redoute España


We appreciate your comments :) We are pleased to hear your opinion.

Rated 5 out of 5 stars

The product is beautiful

The product is beautiful, my baby looks fantastic and the fabric is very nice. Thank’s 🤗

4 May 2022
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Reply from La Redoute España

Gracias por tu opinión, esperamos que estés disfrutando de tu compra. Un saludo.

Rated 5 out of 5 stars

Perfecto

Just as expected very pleased with delivery and quality

3 May 2022
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Reply from La Redoute España

Muchas gracias por tus comentarios :) nos satisface que pienses así.

Rated 4 out of 5 stars

Excellent,

Excellent,
Easy to order delivered on time.
Really happy with the bed

7 April 2022
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Reply from La Redoute España

Gracias por tu opinión, esperamos que estés disfrutando de tu compra. Un saludo.

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