Lovely setting, room was clean and tidy, comfy bed, nice warm shower. We took two camping chairs with us as nowhere to sit which we knew before we arrived. Great location for exploring the area.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We loved staying in Scotland and this tiny home was perfect. It had everything you needed for a nature loving trip. Booking was easy and communication good. The accommodation was just as advertised we... See more
Company replied
We were looking for a cottage close to Filey for a short break, visiting relatives. Search was easy and efficient and we found this cottage which fits our needs perfectly. Very quick and easy process,... See more
Gave lots of information about the property and made it easy to book and pay for. We don’t actually visit the cottage until the 7th September so can’t give a review on the property itself but so far... See more
Company details
- #7 of 9 best companies in Cottage
- #26 of 35 best companies in Vacation rental
Written by the company
Over 60,000 last minute holidays with late availability in professionally managed and independent cottages, lodges and apartments. Last Minute Cottages is part of the Snaptrip family which also includes Dog Friendly Cottages, Big Cottages and Snaptrip.
Contact info
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, United Kingdom
- 0203 637 0812
- support@lastminute-cottages.co.uk
- www.lastminute-cottages.co.uk
4.4
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would recommend booking through last…
Would recommend booking through last minute cottages we had a great stay at cleuth Lodge , clean well equipped and the bed was very comfy
16 September 2025
Easy booking process.
19 September 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Where do I start
Where do I start. No Wifi when we were told there was Wifi. Stairs are horrible and carpet is dangerous. Woven carpet so when you ware socks it’s becomes slippery. Slipped down the stairs, smashed my foot to find out later I have fractured my toe. Went black very quickly. Immediately contacted the owner ref WiFi and my injury, all I got was a sorry. Loss of WiFi we will see what we can do. 36 hrs later, after speaking to a friend and telling the owner he works for BT amazingly they turned up in 1 hour. Strange. Had trouble walking for 2 days. Have asked for some reimbursement and all the owner keeps saying is “ you must go through booking com because of their protocol. I have message and complained to booking com and guess what nothing. The owner has done nothing at all about it. I was recovering from an operation to then be even now in pain with my foot. The owners do not care at all. On arrival not even amount of milk bread butter nothing. Very poor indeed. Not a family Friendly house and if you have youngish children DO NOT STAY HERE. I am now in process of legal action against the client.
2 September 2025
Unprompted review
Reply from Last Minute Cottages
Hello Jason,
Thank you for taking the time to share your feedback. I’m truly sorry to hear that your stay didn’t meet your expectations.
I’ve reviewed our records but haven’t been able to locate a booking under your name. Since you mentioned that your reservation was made through Booking.com, it’s possible there may have been a mix-up.
If the review on Trustpilot was left for us by mistake, you may wish to update or remove it so it reflects the correct business — we would be very grateful.
If you’d like to discuss this further, our team would be happy to assist you. Please feel free to call us on 0203 637 0812 at your convenience.
All the best,
Katie
Paid a deposit and got £0 back.
Paid a deposit and couldn't cancel immediately, in which I was entitled to £0 out of my £160 deposit, robbery.
14 September 2025
Reply from Last Minute Cottages
Hello Jay,
I’m truly sorry to hear that you had to cancel your booking — I understand how disappointing that can be.
Please be aware that, as listing agents, your payment is held by your appointed property manager, and unfortunately, we don’t have control over cancellations or amendments on our side.
Before booking, all guests are provided with full access to the property manager’s terms and conditions, which outline the cancellation policy to ensure transparency.
I completely understand how frustrating this situation might feel. I would recommend reaching out to the property manager directly for further support.
All the best,
Katie
Thanks for cancelling our reservation…
Thanks for cancelling our reservation 3hours and a half after check-in time started (we were on the way and five minutes before arriving he cancelled, we had agreed on that time)
What do we do now ? We're two 20yos women we don't know anyone in the country and we're not well enough to afford 400£ a night each
You should've thought before over booking even tho we booked months ago
Hopefully we find a place to stay or trust me i'll be at your front door sleeping on the porch
12 September 2025
Unprompted review
Reply from Last Minute Cottages
Hello Clarisse,
I’m very sorry to hear that your booking was cancelled and can imagine how disappointing this must have been.
I would love to assist you with these concerns; however, I have been unable to locate a booking for you.
We are committed to ensuring the safety of every customer. In this case, I have requested further information via TrustPilot and also urge you to contact us directly on 0203 637 0812.
I look forward to hearing from you!
Katie
Straight forward booking system
Straight forward booking system. Good to have linked partners to expand choice. Like that the displayed price included any booking fees.
3 September 2025
Great communication.
What made our experience great, was the great communication, prompt emails and updates, giving us time to organise and have everything ready in time for our holiday.
1 July 2025
Good selection of available bookings
Good selection of available bookings. Straightforward search criteria.Easy to book.
30 August 2025
Used many times without issue
Used many times without issue. Easy process and amazing choices. Always helpful.
28 August 2025
Gave lots of information about the…
Gave lots of information about the property and made it easy to book and pay for. We don’t actually visit the cottage until the 7th September so can’t give a review on the property itself but so far with booking no complaints.
27 August 2025
Fast and easy to do
26 August 2025
Beautiful place to stay
Beautiful place to stay. So quiet and secluded. Elegant little hut which was clean and had everything needed for a lovely stay. The hot tub and outside area is just perfect for the evenings. Had such a great stay here... Highly recommend.
25 July 2025
Everything so far has been great.
Everything so far has been great.
Can't remember the exact date of booking. It was July
9 July 2025
Unprompted review
Very easy site to use
17 August 2025
efficient
Tried booking with Sykes directly and couldn't. Found this site and I was successful. So thank you.
14 August 2025
Simplicity and speed of booking
12 August 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.